Demand the Best...We'll Deliver!

The philosophy is simple:
Provide the industry's best customer support.

Many companies claim it, but few know how to implement it. At Bluestone, we do it every day.

Excellence is more than a catch word in Bluestone's Technical Support Group. It's a proven way of doing business. When you call us for your development questions, you'll always talk to a seasoned developer - guarranteed. Because we only hire top notch developers.

Unlike most companies, who shield their R&D staff from customers, we put our developers on the front-line, manning the phones, answering your questions, helping you meet your deadlines.

Our commitment to you is paramount. To prove it, look at what you get from our support plans:

Presales Support - always free, unlimited, and completely without commitment
Hotline support via phone, FAX, email, and WWW
Developer caliber support - the best talent in the industry
Expanded hotline coverage - from 8:30 am to 7:00 pm (EST)
Around the clock access to our World Wide Web Technical Support Page
First call response rate of over 98%
Free updates of your product
Free upgrades of your product for Super Support agreements
Customized support - advanced consultative services

Demand Excellence!