Solstice Partners


Help Desk Solutions: Computer Associates

Company: Computer Associates
One Computer Associates Plaza
Islandia, NY 11788-7000
Telephone: 516-342-6000

Product Name: CA-Unicenter for Solaris

Product Description: The problem management component of CA-Unicenter provides a user customizable problem tracking and reporting system. This system facilitates communication for quick and efficient response to user requests and provides monitoring of response time to problems. Problems may be entered into the system manually , or CA-Unicenter can automatically enter a problem record when exceptional events occur and are identified by the components of CA-Unicenter or by any other program operating on the system. The automatic entry of problem reports can be based on user-defined thresholds and conditions.

Problem management provides seven key capabilities allowing you to:

Solaris Support: Solaris 2.x

Availability: Worldwide

Language Support: US English