Help Desk
Help Desk tools include trouble-ticketing systems, bug database browsing, and associated tools to gather intelligence about problems and track repairs.
Partners
APOGEE Communications: EventListener
Computer Associates: CA-Unicenter for Solaris
Cross Communications: HipLink(TM)
Cross Communications: Mobile Sysmon(TM)
ISICAD, Inc.: COMMAND HelpDesk
Legent Corporation: Paradigm/XP
Motorola UDS: GlobalView/GV SNMP
Remedy Corporation: Action Request System 2.0
Wandel & Goltermann Technologies: RDA-3000WG Manager