The Automator is a total integrated, end-to-end solution that offers an unprecedented degree of system managed video conferencing. The Automator software consists of two main components, a Reservation and Administration component, and a Device and Network Management component.
The Reservation and Administration component performs all the activities necessary to schedule the video conference as well as maintain details on customers and equipment. The scheduler automatically determines which rooms, equipment and network connections are available, checks equipment compatibility, schedules the conference and confirms reservations, all within seconds.
Device and Network Management, the strategic component of The Automator, enables every aspect of your video conference operations and management to be handled efficiently and reliably by a minimum of personnel. By automating the setup, launching and monitoring of conferences, peak periods are handled easily.
Conference Launching: Prior to the scheduled conference time, The Automator can automatically configure the devices required and initiate the session. Setup time is reduced to just a few seconds, enabling you to maximize the use of your existing equipment.
Management Agents: One of the main hurdles in managing a multi-vendor environment is that most vendors use their own proprietary protocols. The Automator solves this situation by utilizing its own device management agents to provide a common protocol with which to communicate with the various devices.
Conference Monitoring: Devices placed in a managed mode are monitored during setup and while the conference is in progress. Any trouble occurrences are automatically reported to a central technician for immediate corrective action.
Our NMS device support software provides the ability to graphically and textually portray devices in the context of the conference. Whether from the managed room device or MCU, the NMS will show the entities associated with the session. The technician will know what conference is affected, and the nature of the problem.
Solaris version: 2.3
Solstice application/version: Solstice SNM 2.2
Type of integration: Console Menu Interface, Requires Solstice SNM to run