Why won't iBank accept my registration?

If you purchased iBank from our online store, or directly through the iBank application:

First, make sure you installed the correct version of the software. If you purchased a license for iBank 2 and installed version 3, it will not accept your code. Once you are sure you have the correct version of iBank installed, read on.

iBank is very picky about how you enter your registration information. You must type your name, email address, and license code exactly as they appear in the confirmation email you received after submitting your order. iBank uses your name and email address to verify the license code, so be precise.

If you purchased the boxed version of iBank from a retail store:

Enter the license code as it appears on the first line of the sticker affixed to your iBank CD sleeve.  The line should begin with "IBNK" and contain several dashes.  Ignore any numbers appearing below this line, as they are not part of the license code. When typing the license code, keep these things in mind:

Additional information:

For more information about registering iBank, see Purchasing & Registration.