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Technical Support from SemWare
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Please! Before you call us with a problem, make sure you have read the
entire READ.ME file that came with your latest version of QEdit, to
determine if it solves your problem. If you should have to contact us,
please provide or have available the following information:
QEdit version, date of Q.EXE from the original diskette,
and serial number.
DOS version
Computer model
Amount of RAM
Whether you are using a hard disk or floppy disk based PC
The names of any memory-resident programs you have loaded
You may obtain technical support directly from SemWare as follows:
1. Call our remote electronic bulletin board service. The
board is operational 24 hours a day, 7 days a week.
Modem settings are <N81>, 9600 HST, 2400 or 1200 bps.
The telephone number is (404) 641-8968.
2. Write us at:
SemWare
Technical Support
4343 Shallowford Rd.
Suite C-3
Marietta, GA 30062-5003
3. Send Compuserve E-Mail to userid 71520,67
4. Call us directly at SemWare, (404) 641-9002.
Support hours are 9 am to 5 pm (ET), Monday through Friday.
5. Fax us at: (404) 640-6213
SemWare is committed to supporting registered users. However, we request
that you reserve telephone support only for questions or problems
requiring immediate attention.
As always, if you have a suggestion that you think would improve our
product, don't hesitate to let us know.
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