Chapter 3: Printers

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@MENU = PostScript

@QUESTION = When I try to print a document<$IPrint Document> to an 
Apple Laserwriter<$IApple Laserwriter> I get a message <169>Device 
not receiving power<170>.  What is wrong?

@VERPATCH = All

@ANSWER = Typically this message indicates that there has been no 
indication received by Ventura that the printer is <169>On<170> and 
ready.  Check to see if 1) the printer is turned on, 2) the cables 
are properly attached and secured or 3) the customer has the proper 
cable as described in the manual.  The primary cause of printer interface 
problems is in the use of improper cabling.

@QUESTION = <$IApple Laserwriter - printing stopped>I printed a multiple 
page document to my Apple Laserwriter+ and it stopped printing after 
the second page.  I can print the third page by itself but it will 
not print after the second page if I select All in the Print section 
of the File Pull Down Menu.  

@VERPATCH = All

@ANSWER = In checking the customer's configuration, a file <169>GEMPRINT.SYS<170> 
was discovered in the CONFIG.SYS file.  This file is apparently an 
old driver used by GEM for the Laserwriter and it introduces the XON, 
XOFF problem in which the printer and the processor don't properly 
exchange ready indications back and forth.  When this file was removed, 
the file printed in its entirety.

@QUESTION = I am having difficulty printing to an Apple <$IApple Laserwriter>Laserwriter.  I 
keep getting a message "Device not Receiving Power".  

@VERPATCH = All

@ANSWER = Try copying the file DTR.TXT using the DOS copy command 
to the printer.  This file is located on the Utilities Disk #11. 

@QUESTION = Is the QMS PS 800<$IQMS 800 Laser Printer> Laser printer 
compatible with Ventura?<$IPrinter Compatibility>

@VERPATCH = All

@ANSWER = The QMS 800 is a PostScript printer and is compatible with 
Ventura, provided the level of PostScript on the printer is not higher 
than that for which the version of Ventura was designed. PostScript 
has upward compatibility problems, so a new QMS 800 may experience 
some peculiarities when used with, say, Ventura 1.0 or 1.1(unpatched). 
The more recent the version of Ventura, the more likely it is that 
it will support the level of PostScript on a given printer.

@QUESTION = Can Ventura Publisher read<$IPostScript> PostScript files?

@VERPATCH = All

@ANSWER = PostScript creates a <B>non-revisable<D> form of the document. 
Ventura Publisher can create PostScript files, and can load PostScript 
encapsulated files.  It cannot read non-encapsulated PostScript files 
and, because of the nature of PostScript, will never be able to edit 
a PostScript image.

@QUESTION = What page description<$IPage Description Laungages> languages 
does Ventura support?

@VERPATCH = 1.0, 1.1(all)

@ANSWER = Version 1.0: PostScript only. Version 1.1(all): Supports 
PostScript and Interpress page description languages. PostScript<$IPostscript> 
is currently available on the Apple LaserWriter and several other 
laser printers, as well as Linotronic typesetters. Interpress<$IInterpress> 
is supported only in context with a "PC-on-the-net" type Ethernet 
setup. Ventura creates an ethernet master print file; then the operator 
exits Ventura and sends the print file to the Interpress printer operating 
on the network. Development is underway for DDL (Document Description 
Language)<$IDDL--Document Description Language>, but DDL has been 
long delayed in release and it is not known when Ventura will actually 
support it.

@QUESTION = What is the <$IFonts - largest>largest font size I can 
obtain in PostScript?

@VERPATCH = 1.1(all)

@ANSWER = For the Apple Laserwriter or other PostScript devices the 
largest font size is 254 points.

@QUESTION = When I try to print to an 11 by 17 page in landscape <$IPostScript 
- 11 by 17 page>mode the output is actually printed in portrait mode 
with text being lost from the left and right sides of the page.  

@VERPATCH = All

@ANSWER = There was a bug in PostScript which reversed the print selection 
when printing to an 11 by 17 page.  Portrait would print in landscape 
and landscape would print in portrait.  Try to determine what version 
of PostScript is resident on the output device and advise the Customer 
Support Center.  

@QUESTION = <$IApple Laserwriter - 8 1/2 by 14 page>I tried to print 
an 8 1/2 by 14 landscape page to my Apple Laserwriter+.  The output 
was garbled starting at the left margin and stopping at 11 inches.

@VERPATCH = 1.0 bug--fixed in 1.1(all)

@ANSWER = Ventura has identified a problem with the Version 1.0 PostScript 
driver which will cause this to occur. This is corrected in Patch 
1 (7/2/87).

@QUESTION = <$IFonts - Adobe>Adobe has released their PC version of 
down loadable fonts. How do I incorporate these into Ventura?

@VERPATCH = 1.1(all)

@ANSWER = Adobe will provide you with the downloadable fonts and width 
tables to go with them. To enable Ventura to access them, follow the 
instructions in the Ventura Reference Guide (pages F-21 & 22, K-14 
&15).

@QUESTION = Can I use points sizes in PostScript that include <$IPostScript 
point size - half point>half points in the measurement (9.5 points)?

@VERPATCH = All

@ANSWER = No. PostScript supports only whole numbers only.  

@QUESTION = <$IWidth tables - PostScript>I was trying to create a 
width table for each typeface accessable on my Laserwriter Plus.  In 
<$IPostScript - width tables>trying to load the width table for Avant 
Garde type I received a message saying the width table was not in 
the correct Ventura format.  I followed the procedures to build the 
width table and have successfully created other width tables, what 
is wrong?

@VERPATCH = 1.0--simplified/improved in 1.1(all)

@ANSWER = In Version 1.0, Ventura expects to see at least one of the 
standard Laserwriter fonts in the width table (those which appear 
above the comment line that says the following fonts are available 
only on the Laserwriter Plus).  If it does not, it rejects the width 
table.  You can insert just one font and one point size from the standard 
Laserwriter fonts and the width table will load correctly (Ventura 
recommends Helvetica 10 pt).<R>


@ANSWER2 = Version 1.1 greatly simplifies the situation. The width 
table provided with Ventura already contains most available Adobe 
fonts, including Avant Garde.

@QUESTION = I changed a <$IPostScript - generic screen fonts>PostScript 
width table to include the ZAPF Chancery font, but when I tag a paragraph 
with this font it does not appear on the screen.  Why not? 

@VERPATCH = 1.0 limitation--improved in 1.1(all)

@ANSWER = Ventura 1.0 provides screen fonts for the basic typefaces 
(Times, Helvetica, Symbol and Courier) which are displayed as font 
selections in the standard width tables.  If additional fonts are 
added, Ventura will use the standard screen font, which comes closest 
to matching the font you have selected, to display characters on the 
screen.  The Chancery font will print as desired, but will show on 
the screen as italics.<R>


@ANSWER2 = Ventura 1.1: The same comments as above apply if no screen 
fonts are added. However, Version 1.1 allows the option of adding 
screen fonts to match the printer fonts. If these are added, the proper 
typeface will be displayed onscreen.

@QUESTION = I tried to print a document with a scanned image of a 
map placed within a frame.  There was a ruling box around the frame 
on the screen, but when I printed the document the ruling box disappeared.  Why?

@VERPATCH = All

@ANSWER = PostScript reserves space on the page for the original size 
of the scanned image, which in this case fit the entire size of the 
frame.  By reducing the size of the map the ruling line reappeared.<$IPostScript 
- image overriding lines or text>  

@QUESTION = Can I print <$IPostScript - point sizes>characters larger 
than 72 point on a PostScript device? 

@VERPATCH = 1.0--improved in 1.1(all)

@ANSWER = Yes. If using Version 1.0, you must use the procedure outlined 
in Appendix K for creating or changing a PostScript width table. For 
example, look at the USRPOSTS.LST file as displayed on page K-3 in 
the Reference Guide.  To add a larger point size to TIMESBLD.VFM, 
you would simply add a space after the 2 in 72 and then the point 
size you are adding (90 for example).  Ventura will print the 90 point 
characters but will display only 72 point on the screen (in normal 
view).  Ventura provides a maximum screen font size of 72 points, 
in normal view, for PostScript devices.<R>


@ANSWER2 = Version 1.1 eliminates the need to use the above procedure. 
PostScript font sizes are selectable online from 1 to 254 points.

@QUESTION = I <$IPostScript - print disk file>have printed a file 
to disk using PostScript.  When I took it to another machine to print 
it out it didn't work.  Can't I use the DOS COPY command to output 
a PostScript print file?

@VERPATCH = All

@ANSWER = Yes, it is possible to use the DOS COPY command to output 
a PostScript file, but first set up the mode command to set COM1: 
to 96,n,8,1 and then route LPT1: to COM1: finally, copy the file to 
LPT1:.  If this does not work, you should copy the DTR.TXT file, which 
is contained on the utilities disk, to the PostScript device. 

@QUESTION = How do I add the Century School Book font to my <$IPostScript 
install fonts>PostScript printer?  

@VERPATCH = 1.0--improved in 1.1(all)

@ANSWER = Version 1.1 provides a PostScript width table which already 
includes most available Adobe fonts, including Century School Book, 
so it does not need to be added. If the font is resident on the PostScript 
printer in use, it is accessible automatically. If a downloadable 
font is to be used, follow the instructions in the Reference Guide 
(pages F-21 & 22, K-14 & 15) to enable Ventura to access it.

@ANSWER2 = If you are using the older Version 1.0, you will need to 
follow these steps: 

@NUMBER = 	1.

@STEP = Exit Ventura to the root directory of your hard drive. 

@NUMBER = 	2.

@STEP = Insert your Utilities Disk #11 into Drive A: 

@NUMBER = 	3.

@STEP = On the C: drive, go to your word processing subdirectory.

@NUMBER = 	4.

@STEP = Log on to the A: drive by typing A:

@NUMBER = 	5.

@STEP = Go to the POSTSCPT subdirectory by typing CD\POSTSCPT.

@NUMBER = 	6.

@STEP = Create a path back to the root directory of drive A: by typing 
PATH A:\

@NUMBER = 	7.

@STEP = Copy the file which contains the available fonts for PostScript 
devices USRPOSTS.LST to the C: drive by typing COPY USRPOSTS.LST C:

@NUMBER = 	8.

@STEP = Log back on to the C: directory by typing C:

@NUMBER = 	9.

@STEP = Rename USRPOSTS.LST by typing RENAME USRPOSTS.LST NEWPOSTS.LST 
(where NEWPOSTS is replaced by whatever name you wish to assign to 
the new width table to be created.  The name MUST be followed by the 
.LST extension)

@NUMBER = 	10.

@STEP = Now use the ASCII mode of your word processor to modify the 
NEWPOSTS.LST file.

@NUMBER = 	11.

@STEP = Find the line which reads 10

@NUMBER = 	12.

@STEP = Delete the semi-colon and replace the 10 with whatever point 
sizes you will be using.  The first size should be one space to the 
right of the comma and each succeeding point size should be one space 
to the right of the preceeding size with no punctuation in between 
(.VFM, 8 10 12 14).

@NUMBER = 	13.

@STEP = Save the file when you have finished editing.

@NUMBER = 	14.

@STEP = Log on to the A: drive and type VFMTOWID C:NEWPOSTS.LST

@NUMBER = 	15.

@STEP = Ventura will now convert the file NEWPOSTS.LST to NEWPOSTS.WID.

@NUMBER = 	16.

@STEP = When the conversion is completed remove the Utilities Disk 
from the A: Drive and copy the NEWPOSTS.WID file to the GEMSYS subdirectory 
by typing COPY NEWPOSTS.WID C:\GEMSYS

@NUMBER = 	17.

@STEP = After copying the file you may delete it from your word processing 
subdirectory.

@NUMBER = 	18.

@STEP = Return to the root directory by typing C:\ and activate Ventura 
by typing VP.

@NUMBER = 	19.

@STEP = Load the chapter file which will use the new width table which 
now includes Century School Book font.

@NUMBER = 	20.

@STEP = Go to the Options menu and Select Set Printer Info.  Move 
the mouse arrow to Load Different Width Table and press the left moust 
button.

@NUMBER = 	21.

@STEP = Ventura will display all the files with the extension .WID 
located in the GEMSYS subdirectory.  Select NEWPOSTS.WID to load.

@NUMBER = 	22.

@STEP = Now in the paragraph tagging mode select a block of text to 
be changed to the School Book font and go to the Paragraph menu, Font 
selection.

@NUMBER = 	23.

@STEP = You should now see an option for Century and the available 
point sizes.  Select the appropriate point size for your text.

@QUESTION = I have a typesetting device that can print over 800 fonts, 
can Ventura support all 800 fonts? <$IFont Compatibility - PostScript>

@VERPATCH = 1.1(all)

@ANSWER = First of all there is an issue of compatibility.  If the 
typesetter is a PostScript device it will be compatible with Ventura.  If 
it uses some other type of document description language then it is 
not, currently, compatible.  Ventura supplies a number of different 
fonts for each printer it supports.  There are also a number of fonts 
provided for PostScript devices.  If the user wants to purchase additional 
fonts, there are utilities, within Ventura, to convert these into 
Ventura readable format.  Remember that these font tables occupy space 
on disk and the user should be realistic as to the number of fonts 
he will actually be using. 

@QUESTION = Does Ventura provide <$IPostScript - bit mapped addressing>bit 
mapped addressing for PostScript? In other words if a font specified 
is not found as resident can it be converted into a bit image and 
printed as requested?

@VERPATCH = All

@ANSWER = No. Ventura does not provide this capability.

@QUESTION = Customer with NEC Silentwriter 890<$IPostScript - NEC 
890> which is a brand new Postscript printer having problem with the 
outline of circles.<$IPostScript - circles not printing>

@VERPATCH = 1.0, 1.1(unpatched, patch 1)--corrected in 1.1(patch 2)

@ANSWER = The Postscript version number of this new system is 47.0.<$IPostScript 
47.0> According to Ventura Software, this problem is directly due 
to the update of the Postscript code. Upward compatibility<$IPostScript 
- upward compatibility> of PostScript versions has been an ongoing 
problem, not limited to Ventura.<R>
<R>
All levels of Ventura up through 1.1 Patch 1 (7/2/87) were designed 
for earlier versions of PostScript and may encounter this problem. 
Version 1.1 Patch 2 (2/5/88) is designed for PostScript 47.0 and should 
solve this problem.

@QUESTION = Ventura Printing with IBM<$IIBM Personal Publisher - printing> 
Personal Publisher System (Print to disk method)<$IBM Pers. Page - 
print to disk>

@VERPATCH = 1.1(all)

@ANSWER = IBM's PERSONAL PUBLISHER SYSTEM consists of an IBM PS/2 
computer and the new IBM PERSONAL<$IIBM Personal Page Printer - PostScript> 
PAGE <$IPostScript - IBM Personal Page Printer>PRINTER, which uses 
PostScript. Printing to this printer, sometimes referred to as a 4216, 
requires a few tricks. This is due to the fact that the computer contains 
an adapter card which acts somewhat like a JLaser card in that it 
can encode instructions and send them directly to the printer engine, 
rather than having the printer receive and then interpret data.  It 
is the intent of Ventura users to output in such a manner as to have 
the computer send out on LPT1: rather than its adapter card port, 
EPT.  Fortunately, achieving this is easier DONE than SAID:<R>
<R>
a) Set up Ventura for Postscript and output to a DISK FILE (Filename).<R>
<R>
b) Exit Ventura into DOS, then go into the computer's subdirectory 
named PUBLISH. Be sure the program PPPRINT.PIF resides there.<R>
<R>
c) Either assemble PPPRINT.PIF and the .C00 disk file you created 
both in the same directory, or implement the next step accordingly:<R>
<R>
d) To print, issue the command "PPPRINT<<space>>filename.c00<<space>>/P.", 
where "filename" is the one you created, "space" is for spacebar, 
and you type everything within, but not including, the quotes. 

@QUESTION = Customer with Texas Instruments 2115<$ITI 2115 - graphics 
won't print> Postscript<$IPostScript - graphics won't print> Printer 
printing<$IGraphics won't print - PostScript> only text.  Graphics 
of any kind would come out as blank frames.

@VERPATCH = All

@ANSWER = On the front panel of the T.I.2115 is a display similar 
to the HP Laserjet series II.  One of the options available on this 
panel is POSTSCRIPT INTERACTIVE / BATCH.  The BATCH option for POSTSCRIPT 
must be engaged in order for the printer to print graphics. This is 
true of all PostScript printers.

@QUESTION = Customer with Dataproducts Printer wants<$IPostScript 
- manual feed> to do 11 x 17 manual feed PostScript.<$IManual feed 
- PostScript>

@VERPATCH = All thru 1.1(patch 1)--fixed in 1.1(patch 2)

@ANSWER = Manual feed capability to override the paper tray size was 
only corrected in VP 1.1 Patch 1 (7/2/87) for HP printers.  The above 
customer,s 11 x 17 document prints correctly out of the 11 x 17 paper 
tray but, the paper tray will not support the heavy weight paper he 
wishes to print on for this job.<R>
<R>
Version 1.1 Patch 2 (2/5/88) enables PostScript "manual feed" selection 
to override the paper tray size, so the above application should work 
with Patch 2.

@QUESTION = The customer used frames to draw a large white box and 
then draw a smaller<$IPostScript - white box on white box> box inside 
the first frame and set it to solid. When printed on a PostScript 
printer the smaller solid box was ignored.

@VERPATCH = 1.1(patch 1) bug--fixed in 1.1(patch 2)

@ANSWER = This worked correctly in 1.0 and 1.1 unpatched (4/10/87) 
but does not work in 1.1 Patch 1 (7/2/87). The error is corrected 
in Patch 2 (2/5/88).

@QUESTION = Is the IBM<$IIBM "Personal Page" printer> "Personal Page" 
printer the same as the IBM<$IIBM "Page" printer> "Page" Printer? 
<$IIBM 4216 vs. 3812 printers>Can either one be used with Ventura?

@VERPATCH = All

@ANSWER = These are two different printers, as follows:

@IBM PTRS = <MIU>	Product No.	Name	Resolution	Ventura Driver Supported<D>

@IBM PTRS = 	4216	IBM Personal	300 dpi	PostScript<R>
		Page Printer

@IBM PTRS = 	3812	IBM Page Printer	200 dpi	Not supported

@QUESTION = The IBM <$IIBM Personal Page Printer>Personal Page Printer 
is a PostScript<$IPostScript - IBM Personal Page> printer, yet it 
doesn't seem to work with Ventura. Can it be made to work?

@VERPATCH = 1.1(all)

@ANSWER = Yes, but it requires some special setup procedures which 
are not needed with other PostScript printers.

@ANSWER2 = <MU>Print to Disk Method<D>--Described elsewhere (see index)

@ANSWER2 = <MU>Direct Print from Ventura-<D>-The following procedure 
is necessary in order to print directly. It has been used with several 
customers and has been successful.

@ANSWER2 = A. Create a batch file containing the following entries:

@ANSWER2 = CD \PP<R>
PPLOAD<R>
PPCONFIG VENTURA.PRF<R>
PPLPT1<R>
CD \

@ANSWER2 = VENTURA.PRF must be created by the user as an ASCII file, 
consisting of:

@ANSWER2 = SYSTEM_DEFAULTS=YES<R>
STANDARD_PRINT=POSTSCRIPT

@ANSWER2 = B. Whenever the IBM Personal Page printer is to be used 
for direct printing from Ventura, the above batch file must be run 
before loading Ventura. It can be included as part of AUTOEXEC.BAT 
or can be a separate batch file.

@ANSWER2 = <B>LIMITATION: <D>This setup for direct printing will not 
access all "resident" fonts in the IBM Personal Page Printer. Some 
of them are on the "EPT" board instead of truly resident, and that 
board is bypassed by the above setup in order to make direct printing 
possible. 

@QUESTION = I can't get my IBM<$IIBM Personal Page - won't print> 
Personal<$IIBM Personal Page - install options> Page Printer to print 
from Ventura, even after following the procedures documented elsewhere 
in this report.

@VERPATCH = 1.1(all)

@ANSWER = The problem resulted from the option chosen when installing 
the IBM Personal Page Printer Adapter. You are given two options:

@ANSWER2 = Option 1--Install the IBM Personal Publishing System

@ANSWER2 = Option 2--Install Page Printer Adapter software only

@ANSWER2 = Option 1 is intended for a package deal that includes both 
PageMaker and Windows. Since the customer was installing for Ventura 
instead of PageMaker, Option 2 was selected, and then the procedure 
used successfully before was followed. No success. The "Print to Disk" 
method documented in another question (see index) was also not possible, 
because the PPPRINT.PIF file and the PUBLISH subdirectory are not 
created when Option 2 is chosen.

@ANSWER2 = The necessary steps to successfully print from Ventura 
to the IBM Personal Page Printer turned out to be:

@NUMBER = 1.

@STEP = Install the IBM Personal Page Printer Adapter using OPTION 
1.

@NUMBER = 2.

@STEP = Make sure the installation INCLUDES Microsoft Windows. (If 
Windows is not installed, printing from Ventura will not work even 
with Option 1.)

@NUMBER = 3.

@STEP = Then follow the procedure documented previously in this report.

@QUESTION = How do I install my IBM<$IIBM Pers Page - LPT2> 4216 Personal 
Page Printer to use LPT2: instead of LPT1: as the port?

@VERPATCH = 1.1(all)

@ANSWER = Will we never cease finding out more about the 4216...probably 
not.  Customer wanted to install the IBM Adapter Card on LPT2:, and 
leave their dot matrix to be used on LPT1:.  They could not access 
LPT2: using the procedures previously developed.

@ANSWER2 = It also takes a special command to access LPT2: on the 
4216.  For starters, make sure the customer installed their Adapter 
Card using Option #1 (see the previous item on Personal Page install 
options). Without this, the next instructions won't be possible.

@ANSWER2 = Next, reference the earlier item on install procedures 
for direct printing from Ventura to the Personal Page Printer. Where 
it discusses "A.  Create a batch file containing the following entries:...", 
please replace the commands with the following (this is ONLY if you 
are installing for LPT2:):

@ANSWER2 = CD\PP<R>
PPLOAD<R>
PPCONFIG VENTURA.PRF<R>
PPLPT2<R>
PPSTART /A /T /L /NP   (Be sure to add one space before each "/")<R>
CD\

@ANSWER2 = The rest of the commands remain the same.  The difference 
is the PPLPT2 and the PPSTART... lines.  Normally, the Adapter Card 
is routed to LPT1:, but the /NP switch in the PPSTART command reassigns 
LPT1: for DOS prints and such, and LPT2: for the printer's Adapter 
Card outside its default designation of EPT1:, which causes the necessity 
for all the extra work in the first place.  Until the next discovery 
of IBM 4216 information, that's all.

@QUESTION = I printed a PostScript<$IPostScript - downloaded fonts 
print slow> chapter on a laser printer which had all fonts resident 
that were needed for the chapter. It printed in a few minutes. Then 
the same chapter was printed out on a typesetter which had to download 
some of the fonts. The chapter printed fine, but took MUCH longer 
(perhaps several times as long). Why?

@VERPATCH = 1.1(all)

@ANSWER = PostScript handles font downloading much differently from, 
say, the HP LaserJet or the 4045. For most laser printers, Ventura 
downloads all the fonts needed for a given page and then accesses 
them as needed as it works its way through the page. When it goes 
to the next page, it still has those fonts and only adds extra ones 
if needed at that point. Thus, once the initial font downloading is 
done, the print process tends to be pretty fast.

@ANSWER2 = PostScript manages its memory far differently, and does 
not download fonts in the same manner. If PostScript needs a downloaded 
font to print a certain part of the page, it downloads it and prints 
that part of the page. As soon as it sees a change where that font 
is no longer in use, it dumps it. If a short distance further down 
the page it needs that font again, it downloads it again. And so on. 
Net result: on a page with quite a few font changes--even if it is 
only back and forth between a couple of fonts!--PostScript can take 
a LONG time to print out.

@ANSWER2 = The only way around this, in principle, is to pre-download 
fonts. This requires special procedures for which we don't have documentation 
right now, and it will only work if the printer itself has plenty 
of memory--which many PostScript printers don't. Further information 
about that is not available at this time.

@PAGE END = 

@MENU = Xerox 4020

@QUESTION = I have created a multicolor drawing in PC Paintbrush <$IPC 
Paintbrush in color>and am puzzled as to why it does not display in 
color in Ventura.  When I try to print the <$I4020 prints image in 
Red>chapter to my 4020 color printer the PC Paintbrush image comes 
out in red.  Can you tell me why? 

@VERPATCH = All

@ANSWER = Ventura currently reads only one bit plane when importing 
PC Paintbrush files so it cannot reproduce your file in multicolors.  The 
Xerox 4020 driver written by GEM and utilized by Ventura treats a 
mono image (which is what Ventura is sending) as the color red. 

@PAGE END = 

@MENU = Xerox 4045

@QUESTION = What is the maximum point size for the Xerox 4045 and 
<$IXerox 4045 maximum point size>is this a hardware or software restriction?  

@VERPATCH = All

@ANSWER = Currently 36 point type is the maximum point size supported 
on the Xerox 4045 and it is a hardware limitation. However, there 
is also an additional limitation for added 4045 fonts that is imposed 
by the current Ventura font conversion utility for the 4045. Large 
4045 fonts (about 14 points and larger) are segmented so that no segment 
is larger than 64K, due to the way the 4045 font memory works. When 
fonts segmented this way are converted with the Ventura utilities, 
Ventura accesses only the first segment. Result: not all characters 
of the font are accessible. The Ventura software is hard-coded to 
circumvent this for the "system" fonts that come with Ventura (Swiss 
and Dutch) but not for added fonts.

@QUESTION = I have a <$IXerox 4045 printer>Xerox 4045 and when I tried 
to print bulleted text, the bullets did not print correctly, I got 
a <169>d<170> instead of a bullet character.  Why doesn't the bullet 
print?

@VERPATCH = All

@ANSWER = Make sure the switches are set correctly on your 4045.  If 
the printer is used by other people, someone could have changed the 
switch settings to utilize some other software product, Writer for 
example.  Whenever printing looks strange it is a good idea to check 
the switch settings. 

@QUESTION = I have a Xer<$IXerox 4045>ox 4045 with 128K of memory.  Can 
I run Ventura Publisher?

@VERPATCH = All

@ANSWER = No.  Ventura requires at least 512K bytes of installed memory 
in order to print Ventura generated documents.  The reason is that 
each page is formatted in the printer's memory before it is transferred 
to the drum to be printed.  The more complex the document the more 
memory needed to format it.  This is why you may occasionally see 
error messages that indicate that the printer did not have enough 
memory to handle a complex page.<R>
<R>
In terms of memory, there are now three basic categories of the 4045 
in the field. Each category is distinguished by its motherboard electronics 
or "firmware" level. Each of these, in turn, has different ranges 
of available memory, as follows:<R>


@ANSWERTABS = 	<MU>Model<D>	<MU>Latest Firmware<D>	<MU>Min RAM<D>	<MU>Max 
RAM<D><R>
<R>
	Model 10	2.1.1	128K	512K<R>
<R>
	Model 50	3.1.1	512K	1.5Mb<R>
<R>
	Model 150	3.2	1Mb	2Mb

@ANSWER2 = The Model 10 is not supported unless it has its maximum 
available RAM, 512K. If the firmware level is 2.0, it should be upgraded 
to 2.1.1. The Model 50 can support Ventura with the built-in memory, 
but for full functionality, memory should be added to bring the total 
to 1.5Mb. (With either model, 512K gives only very limited graphics 
capability--small graphics and/or 150dpi instead of 300dpi). The Model 
150, which has just been released (1st quarter 1988), is the first 
of a new "100 Series" line which allow larger paper feeders and some 
other features. The Model 150 will support many Ventura documents 
without added memory, provided graphics are not too extensive, but 
the upgrade to 2Mb would be needed to provide the widest possible 
functionality.

@QUESTION = I <$IFont conversion - 4045>purchased a downloadable font 
for my 4045 and in looking in the appendix, at the conversion instructions, 
I do not find a letter which corresponds with the typeface I purchased.  How 
can I convert this font and use it in Ventura?

@VERPATCH = All

@ANSWER = You can convert this font by selecting another typeface 
name from the list that is similar to the one you will be converting.  When 
you have completed the conversion and created the new width table 
just remember that the typeface name you selected from the list is 
actually the new typeface that you converted.

@QUESTION = My 4045 won't print with Ventura and says "Language Error"<$IXerox 
4045 - "Language Error"> on the Configuration Sheet.

@VERPATCH = All

@ANSWER = This was happening on a 4045 which was set up correctly 
for Ventura--firmware level 3.1.1, 1.5Mb memory, switches set correctly.

@ANSWER2 = The "Language Error" message on the Configuration Sheet 
indicated a hardware problem on the printer itself. The Configuration 
Sheet does not reflect anything about the attached PC or software 
thereon. The customer was therefore advised to call service.

@ANSWER2 = The customer called back later and confirmed that it was 
hardware-- specifically a bad configuration cartridge.

@ANSWER2 = <B>HINT:<D> When a particularly strange problem like this 
crops up on a 4045, it is worth asking if the printer is new or has 
just been upgraded. If the answer is yes, the chances are increased 
that something is out of kilter on the printer. In this particular 
case, the printer was new.

@QUESTION = I purchased 4045<$IXerox 4045 - added fonts print garbage> 
fonts on disk from the Xerox Font Center and went through the font 
conversion procedure in Appendix K. They print out garbage--letters 
scattered erratically all over the page.

@VERPATCH = 1.1(all)

@ANSWER = The joker here is the way the fonts are listed on the font 
disk from the Xerox Font Center. The 4045 uses fonts originally developed 
for the 2700, but the two printers feed paper differently. A font 
which acts as portrait on the 2700 is landscape on the 4045, and vice 
versa.

@ANSWER2 = Result: For use on the 4045, portrait fonts are listed 
as landscape and vice versa.

@PAGE END = 

@MENU = Width Tables

@QUESTION = Can you explain the purpose of the<$IWidth Tables> width 
tables and how they are used?

@VERPATCH = All

@ANSWER = Every printer or typesetter has a unique method of creating 
letters, symbols and spaces in terms of their height and width.  Ventura 
has calculated how each device it supports outputs characters and 
spaces and has incorporated those measurements into reference tables 
called Width Tables.  These tables are used to generate the screen 
and print image for each character and space to deliver a true WYSIWYG 
relationship between displayed and printed text.  

@ANSWER2 = Width tables are created at installation by Ventura for 
each print device installed.  An additional width table called OUTPUT.WID 
(containing the values for the first print device installed) is also 
created as the default Width Table. Width tables are saved in the 
style sheet, and can be changed through the Options menu, Set Printer 
Info selection.  Select the box titled Load Different Width Table 
(i.e., Font Metrics) and an Item Selector will appear with all the 
Width Tables. These are in the GEMSYS subdirectory in Version 1.0, 
in the VENTURA subdirectory in Version 1.1.  Select the appropriate 
Width Table and return to your document.

@ANSWER2 = It is important to note that a document created with the 
Width Table for one device will not look right, in terms of spacing, 
when printed on another device.  If you know that your ultimate copy 
of a document will be printed on a Xerox 4045, for example, create 
the document using the 4045 Width Table.  You can still print to another 
printer (as a draft copy) with the understanding that the spacing, 
line, paragraph and page endings will match the final output but the 
letter and word spacing will not.

@QUESTION = I tried to create a new width table and wound up with 
a 0 byte file.  Can you tell me why?

@VERPATCH = All

@ANSWER = Make sure that all your VFM files were created properly.  A 
0 byte VFM file could cause a 0 byte width table.<$IWidth table - 
0 byte>

@QUESTION = Can you tell me what happens when I use the PostScript 
width table when printing to a LaserJet Plus?

@VERPATCH = All

@ANSWER = Ventura will compare the font ID's being requested by the 
width table with those that is has available in the device driver.  If 
the font ID's match Ventura will download the appropriate font.  If 
Ventura doesn't find a match it will download a default serif or san-serif 
font depending upon the type of font requested.  Character spacing 
will not be the same ultimate but line, column and page endings will 
be correct.<$IWidth table - using incorrect table>  

@QUESTION = Is there a limitation<$IWidth table - max no. of fonts>to 
the number of fonts allowable in a width table in Ventura 1.1?

@VERPATCH = 1.1(all)

@ANSWER = We are not aware of any limitation other than disk space 
and memory.

@PAGE END = 

@MENU = Miscellaneous Printing

@QUESTION = What printers are compatible<$IPrinters, compatible> with 
Ventura?

@VERPATCH = 1.0, 1.1(all)

@ANSWER = Version 1.0: Epson and Epson-emulating Dot Matrix (including 
IBM Proprinter); Hewlett-Packard LaserJet and LaserJet Plus (LaserJet 
II uses same driver as LaserJet Plus) and LaserJet Plus emulators; 
Tall Tree Systems JLaser (drives HP LaserJet and other Canon-based 
laser engines); PostScript (including Apple LaserWriter series); Xerox 
4020 color inkjet; Xerox 4045 CP laser. Additional for Version 1.1(all): 
AST TurboLaser (original model with its own adapter board), Cordata, 
Interpress (Ventura makes Interpress print file to be sent via Ethernet 
to network printer).

@QUESTION = When printing from Ventura to a PostScript typesetter 
is it possible to achieve a resolution of 1500 x 1500?

@VERPATCH = All

@ANSWER = With PostScript the output is limited only by the capability 
of the output device.  If the typesetter can print 1500 x 1500 then 
that is the resolution you will receive.<$ITypesetters - print resolution>

@QUESTION = I can't get a square bullet to print.

@VERPATCH = All

@ANSWER = Square bullets are not in Ventura's character set.<$IBullets 
- square bullets>

@QUESTION = I sent a document to the typesetter and when it printed 
the ruling lines were inconsistent in width.

@VERPATCH = All

@ANSWER = This customer was trying to produce ruling lines that were 
extremely thin (.05 fractional points).  The minimum thickness should 
be .24 fractional points or greater.<$IRuling lines - minimum thickness)>

@QUESTION = How many fonts does Ventura support per page?

@VERPATCH = 1.0, 1.1(all)

@ANSWER = In Version 1.0 the maximum number of fonts per page is 16, 
in Version 1.1 the number is 32. However, a lower limitation may be 
imposed by the printer itself in some cases. For example, the HP LaserJet 
II can print up to 32 fonts per page, but the HP LaserJet Plus is 
limited to a maximum of 16 fonts per page.

@QUESTION = What <$ITypesetters>typesetter does Ventura Publisher 
drive?

@VERPATCH = 1.0, 1.1(all)

@ANSWER = Ventura can drive PostScript compatible typesetters, such 
as the <$ILinotronic 100, 300>Linotronic 100 and 300.  APS-5 and 8400 
typesetters are not supported at this time.  Interpress capability 
is also available in Version 1.1, which creates an Interpress master 
file for transmission via ethernet to a network Interpress printer.

@QUESTION = Does <$IFonts - additional>Ventura and/or the printers 
it supports accept soft fonts, other than those supported within Ventura, 
or the hard fonts included with the printers?

@VERPATCH = 1.1(all)

@ANSWER = Additional soft (downloadable) fonts purchased from Xerox, 
Adobe, or Hewlett Packard can be added to the system respectively 
for the Xerox 4045, PostScript, and HP LaserJet Plus/II. Fonts obtained 
from other font vendors in these formats can also be used, provided 
they adhere strictly to the original standards. Resident fonts are 
supported on PostScript but not on the 4045 or LaserJet Plus/II.

@QUESTION = Can I print <$IPrinting landscape mode>landscape mode 
on specified pages only?

@VERPATCH = All

@ANSWER = Ventura prints in both portrait (vertical) and landscape 
(horizontal) orientations.  The orientation is constant for any given 
chapter.  To change to a different orientation for several pages, 
simply format those pages as a separate chapter.  Chapters can automatically 
be combined together into one publication and printed as a unit.

@QUESTION = Does Ventura <$IPrinters - color>support color printers 
other than the Xerox 4020?  

@VERPATCH = All

@ANSWER = Not at this time.

@QUESTION = My footers<$IFooters not Printing> are not printing, they 
display on the screen but they are not there, or only half the line 
prints when I print the chapter, can you tell me why? 

@VERPATCH = All; 1.1(unpatched) bug--fixed in 1.1(patch 1)

@ANSWER = There could be several reasons why this is happening.  First, 
check to see if your printer is capable of printing to the bottom 
of the screen.  This may sound strange but many laser printers have 
an effective print area that is less than a standard 8 1/2 by 11 page.  Print 
the CAPABILITY.CHP chapter file to see how far your printer reaches 
toward each edge of the page.  If this appears to be the problem, 
raise the bottom margin of underlying page to raise the footer high 
enough to be printed.  Another possibility is that the top margin 
in the frame which contains the footer is too large.  Try reducing 
the top margin to raise the footer higher on the page.<R>


@ANSWER2 = Note: Version 1.1(unpatched) had an error in the HP LaserJet 
Plus driver that caused a reduction in the print area (increase in 
the non-printable area at page edge) from that provided by Version 
1.0. This was corrected in Patch 1 (7/2/87).

@QUESTION = How can I send the printer<$IPrint to Disk> output to 
disk instead of to the printer?

@VERPATCH = All

@ANSWER = When you have completed your document and are ready for 
output, Select the Options pull down menu and then Select the Set 
Printer Info line.  Move the arrow to the line titled <169>Output 
to:<170> and Select Filename.  If all other Printer info is correct 
Select OK.  Then go to the File pull down menu and Select Print.  Ventura 
will ask you for a file name and will assign an automatic extension 
of .C00 to the document.  The document will then be <169>printed<170> 
to disk for retrieval at a later time.

@QUESTION = Once I have created a Ventura chapter and sent it<$IPrint 
to Disk> to disk under the <169>Output to Filename<170> option, how 
do I output it<$IPrint from Ventura file> to the printer?

@VERPATCH = All

@ANSWER = In DOS you can use the copy command to send the file to 
a printer.  For example, COPY Filename LPT1: (be sure to include the 
colon).  This instruction will work only with output devices that 
are connected with a parallel cable.  For serial printers please refer 
to the instructions in the Ventura Reference Guide (Version 1.0--page 
5-145; Version 1.1--page 5-156).

@QUESTION = Can I obtain additional fonts<$IFonts - Additional> for 
my printer? 

@VERPATCH = 1.0, improved 1.1(all)

@ANSWER = Depending on the printer, additional fonts may be available 
from the manufacturer.  Font conversion utilities come with Ventura 
and are explained in Appendix K of the Reference Manual.

@QUESTION = Can I use Communications packages<$ICommunications software> 
to transmit <169>print to filename<170> files created by Ventura?<$IPrint 
to Disk> 

@VERPATCH = All

@ANSWER = Yes.  This is one way to share a high quality printer among 
a number of PC's.  <169>Print to file<170> files created by Ventura 
can also be copied from one processor to another on a network allowing 
access to different types of printers.

@QUESTION = Can Ventura read <$IInterleaf files>Interleaf, Apple<$IApple 
files> or <$IDocumenter files>Documenter files? 

@VERPATCH = 1.0 limitations--improved in 1.1(all)

@ANSWER = Ventura Version 1.0 cannot use any of these except ASCII 
text files, created on an Apple MacIntosh and sent to an IBM compatible 
via communications or network. Ventura Version 1.1 can additionally 
import MacIntosh graphic files created in MacPaint or MacDraw and 
sent via communications or network to an IBM compatible.

@QUESTION = Can I access the <$IMerganthaler font library>Merganthaler 
font library with the Ventura <$IInterpress>Interpress interface?

@VERPATCH = 1.1(all)

@ANSWER = No.

@QUESTION = Do I need to have a printer which will <$IPrinting 11x17 
pages>print on 11 x 17 paper in order to successfully create and print 
an 11 x 17 document?

@VERPATCH = 1.0 limitation--improved in 1.1(all)

@ANSWER = In Version 1.0 yes.  A printer which handles 11 x 17 paper 
is manditory.  In Version 1.1 the page can be shrunk and proofed on 
8 1/2 x 11 paper if using PostScript. Or it can be printed in 4 overlapping 
sections which can be pasted together to create camera-ready copy.

@QUESTION = I would like to incorporate an image created by a <$IGraphics 
packages - unsupported>graphics package that is not currently supported 
by Ventura.  I have left a blank frame on a page in the precise location 
that the graphic will print from the graphics package itself.  Can 
I <$IPage eject - inhibit>inhibit page eject after printing the Ventura 
page so that I can call up the graphics package and print the graphic 
into the frame?

@VERPATCH = All

@ANSWER = Page eject is not a feature that can be toggled on and off 
within Ventura.  The workaround would be to insert the page back into 
the printer and then call up the graphics package to print the image. 


@QUESTION = I <$IPrinting in color>have created a page that will print 
in four colors, how can I print each color separately so that a printer 
can create four separate color plates to print my job?

@VERPATCH = All

@ANSWER = You will have to create four new style sheets from the one 
you used to compose the document (make sure to leave the original 
style sheet unchanged).  Use the Save as New Style selection from 
the File pull down menu.  On the first new style sheet decide which 
color you would like to print first, then change the text tags for 
all the other colors (the ones you do not want to print) modifying 
the Font selection in the Paragraph pull down menu to change the color 
of the other text to white.  Repeat this procedure for the other three 
style sheets and colors.  The final result will be four style sheets 
that will produce only the text represented by a single color.  To 
print, use the Load Different Style selection from the File pull down 
menu to load each style sheet and then print the page for that color.  To 
see the original document, load the style sheet that was originally 
used to create the document and all text will reappear.

@QUESTION = Is a 24 pin <$I24-pin dot matrix>Toshiba dot-matrix printer 
compatible <$IToshiba dot-matrix printer>with Ventura?

@VERPATCH = All

@ANSWER = The only dot-matrix printers that are fully compatible with 
Ventura are those that emulate Epson FX MX or RX 80 modes (9-pin). 
24-pin dot matrix printers are not currently supported. In some cases 
a printout can be produced, but it will have incorrect proportions 
and possibly other defects.<R>


@ANSWER2 = Recently at least one 24-pin driver<$INEC 24-pin driver> 
for Ventura has been made available by a printer manufacturer (NEC), 
but Xerox has no involvement with it. Anyone wishing to use such a 
driver should refer to the source, as Xerox does not support it.

@QUESTION = I am trying to drive a <$IPrinter - sharing device>Texas 
Instruments OmniLaser <$IWestern Telelmatics>through a Western Telematics 
printer sharing device and I get a message Printer not receiving power.

@VERPATCH = All

@ANSWER = The Western Telematics device allows you to tie several 
processors to one printer.  However, it is a Serial to Parrallel converter 
(Serial ports from the processor to one Parrallel port on the printer) 
which may not pass DTR coming back to Ventura from the printer.

@QUESTION = <$IPrint spoolers>Is Ventura compatible with a print spooler? 


@VERPATCH = All

@ANSWER = No.

@QUESTION = I received a message FATAL ERROR - GEMVDI could not be 
loaded after printing from Ventura.  What caused this?

@VERPATCH = All

@ANSWER = As it turned out this user had changed several of his files 
to read only status.  After changing them back, he had no further 
problems with Ventura.  This message may also occur when printing 
very large chapters in Version 1.0.  When printing is completed certain 
areas of memory may not be properly released and Ventura will display 
this message and the user will have to leave Ventura and go back to 
DOS to clear the memory.<$IFATAL ERROR - GEMVDI could not load> 

@QUESTION = Customers have been asking about a Canon printer<$ICanon 
printer - Ventura driver> driver.  Is Ventura providing a new driver?

@VERPATCH = 1.1(all)

@ANSWER = No.  The driver is provided by Canon, so all inquiries should 
be directed to them.

@QUESTION = A document was printed to a Laserwriter and looked fine.  The 
chapter was taken<$IPostScript - print variations> to a typesetter 
and the last paragraph on a page was moved<$IPrint variations - different 
systems> to the top of the next page.  Shouldn't PostScript output 
be the same on all printers?

@VERPATCH = 1.1(unpatched) bug--fixed in 1.1(patch 1)

@ANSWER = Yes.  But versions of Ventura may be different.  Remember 
that 1.1 unpatched (4/10/87) had<$ISpacing bug - unpatched 1.1> different 
spacing than 1.0 due to a bug that got through testing.  Patch 1 (7/2/87) 
to 1.1 fixed the bug.  Now depending upon which version the customer 
had and which version the printer had there could be a spacing discrepancy.

@ANSWER2 = Note that this question usually arises in the context of 
printing, but it is not actually a print problem. The spacing difference 
shows up onscreen as well as at print.

@QUESTION = Customer tries<$I"Divide overflow" lockup> to print and 
gets a lockup with "Divide overflow" error message. Happens every 
time.

@VERPATCH = 1.1(all)

@ANSWER = Checked CONFIG.SYS and found FILES=99. Revised to FILES=20 
and rebooted. The problem did not occur any more.

@ANSWER2 = NOTE: This relationship between a very high "FILES" setting 
and a resultant "Divide overflow" lockup has been encountered on several 
occasions lately.

@QUESTION = When I scan<$IScanned images - bar lines> images, import 
them into Ventura, and print them, why do they have bar-like lines 
through them?

@VERPATCH = 1.1(unpatched, patch 1) bug--fixed in 1.1(patch 2), with 
limitation

@ANSWER = This problem is seen at print time, but it is not due to 
a printer malfunction. The problem is due to the fact that if a scanned 
image is not exactly its original size or an integral multiple of 
it (2 times, 3 times, etc.), the number of laser-printer dots required 
to print the image doesn't work out evenly. As a result, extra dots 
are added or subtracted every so often, creating a line which is too 
heavy or too light.

@ANSWER2 = Versions 1.1 unpatched (4/10/87) and Patch 1 (7/2/87) have 
a bug in them such that it is impossible to set the scanned image 
to exactly their original size: even if Sizing and Scaling is set 
as described below, the software incorrectly increases the size a 
tiny bit, just enough to cause the bar lines.

@ANSWER2 = Version 1.1 Patch 2 (2/5/88) corrects this bug so that 
it is possible to set the image size exactly to its original size; 
this will eliminate the bar lines. To do this:

@ANSWER2 = Turn off LINE and COLUMN snaps.

@ANSWER2 = Change from FIT IN FRAME to BY SCALE FACTORS.

@ANSWER2 = Leave on MAINTAIN ASPECT RATIO or change to DISTORTED, 
as desired.

@ANSWER2 = If you do these things when the image is first imported, 
you can then read the actual original size of the image, displayed 
as the "Scale Width" and "Scale Height" in Sizing & Scaling.

@ANSWER2 = Best results are obtained if you don't change the size 
at all. If you do change it, multiply or divide both the scale height 
and width by an even number (2, 4, 6, etc.). (If MAINTAIN ASPECT RATIO 
is in effect, only the Scale Width has to be changed.)

@QUESTION = The user had VP000.$$$<$IVP000.$$$ files> in her Ventura 
directory and was unsure where they had come from and if they could 
be deleted.

@VERPATCH = 1.1(all)

@ANSWER = These files are created during print time. If print is successful, 
they are automatically deleted. However, if the printer locks up, 
the system crashes or the reboots during print, this file is left 
on disk. The user can delete these files without causing any problems.

@QUESTION = What general guidance can you provide for setting up NEC 
LC800 Series <$INEC LC800 series - general setup> for use with Ventura?

@VERPATCH = 1.1(all)

@ANSWER = NEC has several printers out on the market under the SERIES 
800 name.  They are the LC850, LC860 Plus, and the LC890.  The model 
most often purchased by Ventura users is the LC890.  This printer 
can emulate POSTSCRIPT, which is typically its primary use, and also 
HEWLETT PACKARD.  The LC850 is essentially a line printer, and not 
compatible with Ventura.  The LC860 Plus emulates Hewlett Packard 
as is; simply hook it up as if it were an HP.  There are no menu or 
software selections to be performed.

@ANSWER2 = The LC890, however, is a more versatile, and hence, complex 
printer.  The emulation and other parameters are set by way of a menu 
panel on the printer.  These settings fall into 3 basic categories:  SOFTWARE, 
HARDWARE, and MISCELLANEOUS.  The menu panel is quite easy to manipulate.  To 
begin this process, first touch ONLINE; it is a toggle, which should 
toggle the printer to OFFLINE, much like our HP Series II in the lab.  Next, 
press MENU, which will introduce you to the various categories earlier 
described.  From this point, selections are made by pressing NEXT 
until the desired selection appears on the menu, and then pressing 
SELECT to incorporate that choice.  When all choices are made, simply 
press ONLINE again to return to an on-line state.

@ANSWER2 = First select SOFTWARE; your options include HP, POSTSCRIPT 
BATCH, POSTSCRIPT INTERACTIVE, and DIABLO 630.  We will only be concerned 
with either HP for Hewlett Packard Laserjet Plus emulation, or POSTSCRIPT 
BATCH.  POSTSCRIPT INTERACTIVE will result in printing Postscript 
code, and DIABLO 630 is not compatible with Ventura.

@ANSWER2 = The next selection category should be HARDWARE; options 
there include PARALLEL, (SERIAL)RS-232, (SERIAL)RS-422, and APPLETALK.  We 
should only be concerned, typically, with PARALLEL or RS-232.  RS-422 
is a different serial interface, which requires different cabling; 
APPLETALK may be used outside Ventura in network or service bureau 
situations.  Refer to pages F-19 through F-21 in the 1.1 Ventura manual 
regarding use of VP files over AppleTalk.

@ANSWER2 = The last category to be dealt with should be MISCELLANEOUS.  In 
this category, you should choose the correct BAUD RATE, PARITY, and 
such for SERIAL interfacing only.  Whether going SERIAL or PARALLEL, 
be sure to select INFINITE RETRY to prevent the printer from "timing 
out" on you.  In addition, be sure to set an accompanying MODE command 
under DOS to reflect the same.  It is the "P" option in this command 
which reflects infinite retry.  For parallel operations, type "MODE 
LPT1:,,,P"; otherwise, follow the manual (VP 1.1 Manual-pg. 5-156) 
for this and other serial interfacing instructions.

@ANSWER2 = As earlier stated, when all selections are properly made, 
simply press ONLINE to return to an on-line state.  This should take 
care of setting up the present NEC printers.

@QUESTION = HP has<$IHP DeskJet - compatibility> announced a new printer 
called the "DeskJet." What is it, and is it supported by Ventura Publisher?

@VERPATCH = All

@ANSWER = The DeskJet is an inkjet printer designed for laser-like 
quality--300 dots per inch (dpi). It uses a version of "PCL," the 
HP Printer Command Language used for the HP LaserJet printer series. 
However, that does not make it compatible with the LaserJet for Ventura 
purposes, because the DeskJet is a line printer, not a page printer. 
That is, the DeskJet uses a small print buffer to enable it to format 
and print one line at a time. By contrast, a laser printer like an 
HP LaserJet formats the entire page before it prints a thing. Since 
the laser printer "looks" at the whole page before it starts printing, 
it can organize graphics and text in combination on a page; a line 
printer such as the DeskJet can't do that.

@ANSWER2 = CONCLUSION: DeskJet is not supported by Ventura at this 
time. (You can buy an extra-cost cartridge for Epson emulation and 
that might work, but that would be a rather expensive way to achieve 
dot matrix quality.)