1. Getting Started

Insert LAUNCH into your CD-ROM drive and follow on-screen instructions.

• If you have CD-ROM Autoplay turned off, double-click on "Setup.exe" to start LAUNCH.

2. Tips

• Switch to True Color (24 or 32 bit) display mode for best-looking graphics and video. (go to Control Panels / Display / Settings tab / Color palette)
• Connect to your internet provider before running LAUNCH for content off the web. Be sure to have Microsoft Internet Explorer 3 (or higher) installed [http://www.microsoft.com/ie].
• Multitasking is not recommended. (Quit other applications before running LAUNCH for best performance)
• If you are running LAUNCH in a window and multitasking, click on the title bar to return focus to the LAUNCH window.

3. Startup Problems

* Nothing appears when CD is put into drive

Autoplay may be turned off on your computer. In this case, please go to "My Computer" and double-click on the LAUNCH CD-ROM icon and run "Setup.exe". In rare cases, the Autoplay screen may be glitched or fail to load. Make sure you have the latest Windows video drivers for your specific video card if this is the case. These can usually be downloaded from the manufacturer's website.

* "IOS failed to initilize" error message after installation

This is a rare problem which may occur on early versions of Windows 95. Solution from Microsoft support:

1. Boot Windows 95 in Safe mode or to a command prompt.
2. Perform one of the following two steps:

    - Edit the Config.sys and Autoexec.bat files and disable any
      references to Smartdrv.exe. To disable a line, type "rem"
      (without quotation marks) at the beginning of the line.

    - Rename Smartdrv.exe to another name.

3. Restart your computer normally.

* Slow Load Time

Minimum system requirements have increased slightly starting with issue 15. Slow load times can be caused by a number of factors or combinations of system components. Surpassing the following suggested system requirements (particularly RAM) will improve performance of LAUNCH. If your computer is near the minimum requirements, LAUNCH should play but load times may be slow.

If you receive a "Cannot open START.DXR" or something similar when starting up LAUNCH, most likely a component on your system falls below the minimum requirement.

* Suggested System Requirements *

Windows 95/98
Pentium 166
24 MB RAM
4X+ CD-ROM drive
16-bit soundcard

For the smoothest LAUNCH experience, a Pentium II-class computer, 32 MB RAM, and a 24X CD-ROM drive are highly suggested.

* Installation / QuickTime 4.1

* If you get a system error or general protection fault while running the installer,
1) turn off any antivirus software you may have running.
2) delete all files in your C:\Windows\Temp directory and try again.

It is ok to also have both 16-bit and 32-bit versions of QuickTime 2 on your system (required for older versions of LAUNCH). They have been designed to coexist on the same system with no conflicts.

Older versions of LAUNCH may require older versions of QuickTime:

LAUNCH 1 - 14:	QuickTime 2.1.2 (16-bit)
LAUNCH 15 - 19:	QuickTime 2.1.2 (32-bit)
LAUNCH 20 - 30 :	QuickTime 3.0 / 4.0
LAUNCH 31+:	QuickTime 4.0+

• Note: A QuickTime for Windows program group will be created. You don't need any of these files to access LAUNCH. These icons are just there as part of the QuickTime installation program and may be used to run QuickTime movies externally, such as ones that are downloaded from the internet.
  
• Due to a problem with detecting QuickTime, LAUNCH #20 will only work with QuickTime 3.0 and 3.01. All other issues should work with any version of QuickTime 3. If you have 3.02 on your system and would like to run #20, you'll have to delete the file c:\windows\system\quicktime.qts and run the QuickTime installer from issue #20. After viewing issue #20, you can reinstall QuickTime 3.02 if you wish by running the installer (included starting with issue #22). We apologize for this inconvenience.
  
• If you receive a message "Setup cannot open the destination file "C:\Program Files\Quicktime\QuicktimeUpdater.exe". The file may be in use by another application or marked read only...", you will need to find the specified file, right-click on it and unmark the "Read-only" attribute or just delete the file.

* General Errors

LAUNCH does not install anything on your system (Windows 95 or later) besides QuickTime and ActiveX Controls, all content is run off the CD.

* Get the latest video drivers from your video cards manufacturer, especially if you have an ATI video card (Windows 95/98, Mac) or STB Nitro video card.

* Downloaded files and some temporary files are stored in the C:\Windows\Lnchprfs directory, please delete these if you are getting errors running LAUNCH or would like to recover the hard disk space.

* Re-installing QuickTime may also fix other errors.

4. Audio/video problems

* Color mode/palette

LAUNCH is optimized for Windows 95/98, videocard at the true color (24 or 32 bit) setting.

* Windows 95/98 -- To run in 16-bit color, your video card setting must be set to that color bit-depth. The ways to switch color bit-depths vary from computer to computer, usually it is a control panel installed along with the video card. In Windows 95/98, go to:

Control Panel -> Display -> Settings and change the color palette setting to True Color (24 or 32 bit).

* Video glitches during playback

* Go to Control Panel -> QuickTime -> Video Settings and switch from Options mode to Safe Mode. Updated video drivers from the video card manufacturer may be required.

* No sound in LAUNCH / general audio problems

1. Make sure WAV volume is turned up in your mixer (Windows 95/98 - double-click on the speaker in the bottom right hand corner of the screen) and that you can play .WAV audio (you should be able to hear previews in the Sounds control panel).

2. Make sure you have the latest sound drivers from the manufacturer of your soundcard installed. Usually they can be downloaded from the manufacturer's website.

3. You may get better results with sound in LAUNCH by going to Control Panel -> QuickTime -> Sound Out and switching from DirectSound to waveOut.

4. There may be a conflict between the QuickTime music synthesizer and the soundcard's software wavetable emulation. To remove the QuickTime music synthesizer, go to Control Panel -> QuickTime -> Music -> Edit List -> Synthesizer. Choose "No synthesizer" in the synthesizer list.

5. Soundcards with software wavetable emulation [most cards do NOT have this feature] may cause QuickTime audio sync problems. Please turn off this feature to see if it is causing the problem. This can be done usually in a soundcard specific control panel or go to Control Panel -> System -> Device Manager -> Sound, Video and Game Controllers and disable this option from there.

5. Technical/Customer Support Options

* Technical Support

e-mail: techsupport@launch.com
website: http://cdrom.launch.com

Or, you can call the Technical Support helpline at: 310-453-1256 (between 10:00 AM and 8:00 PM (PST) Monday through Friday).

Describe the problem in as much detail as you can, such as the error message and exact steps taken. Include all the details about your computer too (e.g. make/model of computer, model of videocard, RAM installed, etc.). Your bug report will help make future issues better.

* Customer Support

Subscriptions/billing/replacement discs: 1-800-2LAUNCH (1-800-252-8624)

For billing/general customer support issues:
e-mail: service@launch.com

or write: LAUNCH, P.O. Box 54041, Boulder, CO 80322-4041

Thank you for using LAUNCH, we welcome any suggestions or comments to mail@launch.com

Published by LAUNCH Media, Inc. Copyright (c) 2001 LAUNCH Media, Inc. and its licensors. All rights reserved. QuickTime and the QuickTime logo are trademarks used under license. QuickTime is registered in the U.S. and in other countries. DIRECTOR (c) 1994 Macromedia, Inc. Made with Macromedia is a trademark of Macromedia, Inc. LAUNCH is a registered trademark of LAUNCH Media, Inc. and www.launch.com, the wave form logo and LAUNCH Discover New Music are trademarks of LAUNCH Media, Inc. Microsoft, Windows, the Windows Logo and Windows NT are registered trademarks of Microsoft Corporation. ISSN 1081-5872. Unauthorized duplication is a violation of applicable laws. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE. BY USING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE. 1. License. The software accompanying this License (the "Software") and the related documentation are licensed to you by LAUNCH Media, Inc. You own the disc on which the Software is recorded but LAUNCH Media, Inc. retains title to the Software and related documentation. This License allows you to use the Software on a single computer. You may also transfer all your license rights in the Software and a copy of this License to another party, provided the other party reads and agrees to accept the terms and conditions of this License. 2. Termination. This license is effective until terminated. This License will terminate immediately without notice from LAUNCH Media, Inc. if you fail to comply with any provision of this License. 3. Restrictions. The Software contains copyrighted material, trade secrets and other proprietary material. In order to protect them, and except as permitted by applicable legislation, you may not decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-perceivable form. You may not modify, network, rent, lease, loan, distribute, publish, copy or create derivative works based upon the Software in whole or in part. You may not electronically transmit the Software from one computer to another or over a network. 4. Complete Agreement. This License constitutes the entire agreement between the parties with respect to the use of the Software, and the related documentation, and supersedes all prior or contemporaneous understandings or agreements, written or oral regarding such subject matter. No amendment to or modification of this License will be binding unless in writing and signed by a duly authorized representative of LAUNCH Media, Inc. 5. Limited Warranty. LAUNCH Media, Inc. warrants the compact disc on which the Software is recorded to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase as evidenced by a copy of the receipt. LAUNCH Media, Inc.'s entire liability and your exclusive remedy will be replacement of the compact disc not meeting LAUNCH Media, Inc.'s limited warranty and which is returned to LAUNCH Media, Inc. or an authorized representative with a copy of the receipt. LAUNCH Media, Inc. will have no responsibility to replace a disc damaged by accident, abuse or misapplication. You expressly acknowledge and agree that use of the Software contained on the compact disc is at your sole risk. The Software is provided "AS IS" and without warranty of any kind and LAUNCH Media, Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH REGARD TO BOTH THE DISC AND THE SOFTWARE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 6. Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL LAUNCH Media, Inc. BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR INABILITY TO USE THE SOFTWARE OR RELATED DOCUMENTATION WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, OR FOR ANY DEFECTS, INCLUDING VIRUSES, CONTAINED IN THE SOFTWARE OR ON THE COMPACT DISC EVEN IF LAUNCH Media, Inc. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. In no event shall LAUNCH Media Inc.'s total liability to you for all damages, losses and causes of action (whether in contract, tort (including negligence) or otherwise) exceed the amount paid by you for the compact disc. 7. Controlling Law and Severability. This License shall be governed by and construed in accordance with the laws of the United States and the State of California. If for any reason a court of competent jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this License shall continue in full force and effect. JULY 2001.