Installing New Virus Definition Files ===================================== The following document details the virus definition update procedures for: * Norton AntiVirus 1.0 and 2.0 for Windows 95 * Norton AntiVirus 4.0 for Windows 95 * Norton AntiVirus 3.0 and 4.0 for DOS / Windows 3.1 * Norton AntiVirus Network Manager * Norton AntiVirus 2.0 for Windows NT and NT Tools * Norton AntiVirus 4.0 for Windows NT * Norton AntiVirus 2.0 for NetWare * Installing Virus Definition Files Manually * Intelligent Updater File List TIP: Be aware that there are now three different versions of Intelligent Updater with different filenames! Read the section below for more details. If you are receiving this update on a multi-disk version of Intelligent Updater, the program files for Intelligent Updater 1.6 are located on disk one, and on disk three for Intelligent Updater 4.0. All other update files are located on disk two. ===================================================================== Intelligent Updater ===================================================================== As part of our continuing commitment to fight the spread of computer viruses, Symantec has developed a new program called Intelligent Updater to simplify virus definition file updates. Intelligent Updater locates Norton AntiVirus on your computer and installs new virus definition files automatically. All you have to do is run the program, then scan your disk with Norton AntiVirus. Later sections of this document give step-by-step instructions for each Norton AntiVirus version. There are now three versions of Intelligent Updater. The newest one is Intelligent Updater 4.0, used to deliver virus definitions for NAV 4.0 running on Windows 95 and NT. The program name, which changes from month to month, uses the following form: mmAIyyll.EXE, where mm is the month, yy is the year and ll is the language. Intelligent Updater 1.6 is for all other versions of NAV. It is named with the form: mmAVyyll.EXE, where mm is the month, yy is the year and ll is the language. Intelligent Updater is also released on a set of three floppies. The program file for Intelligent Updater 1.6 is located on your virus definitions update disk one. The program name, which also changes from month to month, uses the following form: mmDSyy.EXE, where mm is the month, yy is the year and ll is the language. Disk two contains the remaining files for Intelligent Updater 1.6 that could not fit on disk one. Disk three contains Intelligent Updater 4.0, with the same name as the downloaded version, currently named 11AI97EN.EXE. For example, 11AI97EN.EXE is the name of the latest Intelligent Updater 4.0 definitions update for NAV 4.0 for Windows 95, NT Workstation, and NT Server. 11DS97EN.EXE is the Intelligent Updater 1.6 definitions update that is distributed on floppies for all other versions of NAV. 11AV97EN.EXE is Intelligent Updater 1.6 for download distribution, which is too large to fit on one floppy. 11DS97EN.EXE is also available for download, to allow flexibility in updating many computers at one site. ===================================================================== Norton AntiVirus 1.0 and 2.0 for Windows 95 ===================================================================== This product requires the use of Intelligent Updater 1.6, named 11AV97EN.EXE or 11DS97EN.EXE. Important Notice: If your HELP/ABOUT NORTON ANTIVIRUS menu option does not say Norton AntiVirus for Windows 95 version 2.0.1, you should update it using the NAV 2.01 patch. This latest adds password protection to the Options dialog box and adds network alerting from AutoProtect and the virus scanner. As viruses continue to be discovered with alarming regularity, the NAV virus definition files have grown in size to counter the latest threats. Applying this patch will ensure that your installation will continue to accept of versions the latest (and largest) virus definition files. Using older versions of Norton AntiVirus for Windows 95 can cause false detections when the new virus definitions are installed. This latest patch also adds support for Microsoft Service Pack 2 (FAT 32/large volumes) and will be required to apply all current definition sets. Please download this file to a temporary directory and execute it to extract the necessary files. Then click Setup to begin the installation process. After applying this patch, you must also update your virus definition set. This patch is available for download from the Symantec BBS, the Symantec FTP or Web sites, CompuServe, or America Online. You can also call Customer Service at one of the numbers noted at the end of this document to order a disk set. To update Norton AntiVirus for Windows 95 virus definition files: --------------------------------------------------------------------- 1. Go to (select) the folder or drive where you have the Intelligent Updater program (11AV97EN.EXE or 11DS97EN.EXE). For example, your A: drive. 2. Double-click (launch) the file 11AV97EN.EXE or 11DS97EN.EXE. 3. Follow the instructions on screen. 4. Start Norton AntiVirus and scan your drive. Before you reboot your computer, you must run a scan for viruses. Scanning your drive activates the new virus definitions and rebuilds critical files. 5. Restart your computer so that Auto-Protect uses the new definitions. ===================================================================== Norton AntiVirus 4.0 for Windows 95 ===================================================================== This product requires the use of Intelligent Updater 4.0, named 11AI97EN.EXE. Other versions of the Intelligent Updater will not work with NAV 4.0 for Windows 95. To update Norton AntiVirus for Windows 95 virus definition files: --------------------------------------------------------------------- 1. Go to (select) the folder or drive where you have the Intelligent Updater program, 11AI97EN.EXE. For example, your A: drive. 2. Double-click (launch) the file 11AI97EN.EXE. 3. Follow the instructions on screen. 4. Start Norton AntiVirus and scan your drive. Before you reboot your computer, you must run a scan for viruses. Scanning your drive activates the new virus definitions and rebuilds critical files. ===================================================================== Norton AntiVirus 3.0 and 4.0 for DOS / Windows 3.1 ===================================================================== This product requires the use of Intelligent Updater 1.6, named 11AV97EN.EXE or 11DS97EN.EXE. Important Notice: If your version is dated before June 1, 1996 (NAV.EXE, NAVW.EXE), you should update it using this Engine Update (UPDATEME.EXE). As viruses continue to be discovered with alarming regularity, the NAV virus definition files have grown in size to counter the latest threats. Applying this patch will ensure that your installation will continue to accept the latest (and largest) virus definition files. Using older versions of Norton AntiVirus can cause false detections when the new virus definitions are installed. This patch is required to apply virus definition sets dated August 1997 or later. To upgrade your Norton AntiVirus Network Manager program, download the file named UPDATEME.EXE. Place the file in an empty directory and execute UPDATEME.EXE to extract its contents. Step-by-step instructions are included in the READ.ME file. The NAV 3.11 patch contains the April 1997 virus definition set. You must apply the latest virus definition set update (for example, 11AV97EN.EXE) after completing the program update. UPDATEME.EXE is located where the monthly virus definition files updates are normally found. It is available for download from the Symantec BBS, the Symantec FTP or Web sites, CompuServe, or America Online. You can also call Customer Service at at one of the numbers noted at the end of this document to order a disk set. To update Norton AntiVirus 3.0 or 4.0 virus definition files, use one of the following procedures. Users with the Windows 3.1 version of NAV can use either procedure to update both the DOS and Windows components of their definitions. To update Norton AntiVirus 3.0/4.0 virus definition files from Windows: --------------------------------------------------------------------- 1. Go to (select) the directory or drive where you have the Intelligent Updater program (11AV97EN.EXE or 11DS97EN.EXE). For example, your A: drive. 2. Double-click on the file 11AV97EN.EXE or 11DS97EN.EXE. 3. Follow the on screen instructions. 4. Start Norton AntiVirus and scan your drive. Before you reboot your computer, you must run a scan for viruses. Scanning your drive activates the new virus definitions and rebuilds critical files. 5. Restart your computer so that Auto-Protect uses the new definitions as well. To update Norton AntiVirus 3.0/4.0 virus definition files from DOS: --------------------------------------------------------------------- 1. Exit Windows entirely. For example, from within Windows, select EXIT from the File menu. 2. Change to the directory or drive where you have the Intelligent Updater program (11AV97EN.EXE or 11DS97EN.EXE). For example, type A: at the C:\ prompt. 3. From the DOS prompt, type 11AV97EN.EXE (or 11DS97EN.EXE) and press Enter. 4. Follow the instructions on screen. 5. Start Norton AntiVirus and scan your drive. Before you reboot your computer, you must run a scan for viruses. Scanning your drive activates the new virus definitions and rebuilds critical files. 6. Restart your computer so that Auto-Protect uses the new definitions as well. ===================================================================== Norton AntiVirus Network Manager ===================================================================== This product requires the use of Intelligent Updater 1.6, named 11AV97EN.EXE or 11DS97EN.EXE. Important Notice: If your version of Norton AntiVirus Network Manager (NAVNET.EXE) is dated before June 1, 1996, you must upgrade your software before updating the virus definition files. Using an older version of the Norton AntiVirus Network Manager with the new virus definitions may generate false alarms. To upgrade your Norton AntiVirus Network Manager program (quick instructions): --------------------------------------------------------------------- Detailed, step-by-step instructions are included in the READ.ME file. The NAV 3.11 patch contains the April 1997 virus definition set. You must apply the latest virus definition set update (for example, 11DS97EN.EXE) after completing the program update. 1. Download the file named UPDATEME.EXE to an empty directory. UPDATEME.EXE is located where the monthly virus definition files updates are normally found. It is available for download from the Symantec BBS, the Symantec FTP or Web sites, CompuServe, or America Online. You can also call Customer Service at one of the numbers noted at the end of this document to order a disk set. 2. Copy NAVNET.EXE and NAVNETW.EXE to your local NAV directory. NAVNET.EXE or NAVNETW.EXE must be in the NAV directory or path or only the standalone files will be extracted. 3. Execute UPDATEME.EXE to extract its contents. After updating Norton AntiVirus Network Manager, you must do the following: 1. Delete all VIRSP*.DAT files from the Norton AntiVirus Network Manager directory. 2. Recreate your .NNS files using the new _DEFAULT.NNS as a template. For information on how to recreate .NNS files, order FaxBack #4290 from our free FaxBack service at (541) 984-2490, option 2. 3. Update your virus definition set (detailed instructions below). The NAV 3.11 patch contains the April 1997 virus definition set. You must apply the latest virus definition set update (for example, 11AV97EN.EXE) after completing the program update. To update Norton AntiVirus Network Manager virus definition files: --------------------------------------------------------------------- 1. On a workstation connected to the network, change to the directory where you downloaded the Intelligent Updater program (11AV97EN.EXE or 11DS97EN.EXE). 2. Map a drive letter to the volume and directory where Norton AntiVirus Network Manager is installed. 3. You must have READ and WRITE access to the mapped drive. 4. From a DOS prompt, type 11AV97EN.EXE (or 11DS97EN.EXE) [path] and press Enter. [path] is the location mapped in step 2. 5. Follow the instructions on screen. 6. Start Norton AntiVirus from the Norton AntiVirus Network Manager directory and scan a drive to activate the new virus definitions. You must run a scan for viruses. Scanning a drive activates the new virus definitions and rebuilds critical files. ===================================================================== Norton AntiVirus 2.0 for Windows NT and NT Tools ===================================================================== This product requires the use of Intelligent Updater 1.6, named 11AV97EN.EXE or 11DS97EN.EXE. Users of Norton AntiVirus 2.0 for Windows NT and Norton NT Tools do not require anti-virus engine updates at this time. To update Norton AntiVirus 2.0 for Windows NT virus definition files: --------------------------------------------------------------------- 1. Go to (select) the folder or drive where you have the Intelligent Updater program (11AV97EN.EXE or 11DS97EN.EXE). For example, your A: drive. 2. Double-click (launch) the file 11AV97EN.EXE or 11DS97EN.EXE. 3. Follow the instructions on screen. 4. Start Norton AntiVirus and scan your drive. You must run a scan for viruses. Scanning your drive activates the new virus definitions and rebuilds critical files. ===================================================================== Norton AntiVirus 4.0 for Windows NT ===================================================================== This product requires the use of Intelligent Updater 4.0, named 11AI97EN.EXE. Other versions of the Intelligent Updater will not work with NAV 4.0 for Windows NT. To update Norton AntiVirus 4.0 for Windows NT virus definition files: --------------------------------------------------------------------- 1. Go to (select) the folder or drive where you have the Intelligent Updater program, named 11AI97EN.EXE. For example, your A: drive. 2. Double-click (launch) the file 11AI97EN.EXE. 3. Follow the instructions on screen. 4. Start Norton AntiVirus and scan your drive. You must run a scan for viruses. Scanning your drive activates the new virus definitions and rebuilds critical files. ===================================================================== Norton AntiVirus 2.0 for NetWare ===================================================================== This product requires the use of Intelligent Updater 1.6, named 11AV97EN.EXE or 11DS97EN.EXE. Important Notice: If your version of Norton AntiVirus for NetWare, version 2.0 is dated earlier than December 13, 1995, you must upgrade your software before updating the virus definition files. The new version of Norton AntiVirus for NetWare detects and removes a new class of viruses called macro viruses. These viruses infect Microsoft Word document and template files, and Microsoft Excel files. For information on how to receive the upgrade, call Customer Service at one of the numbers noted at the end of this document. To update Norton AntiVirus for NetWare virus definition files: --------------------------------------------------------------------- 1. On a workstation connected to the network, change to the directory where you downloaded the Intelligent Updater program (11AV97EN.EXE or 11DS97EN.EXE). 2. Map a drive letter to the volume and directory where Norton AntiVirus for NetWare is installed. 3. You must have WRITE access to the mapped drive. 4. Disable the Norton AntiVirus for NetWare NLM. Choose DISABLE NLM from the Tools menu in the Norton AntiVirus for NetWare Windows configuration window. or Press F3 at the NAVNLM server console screen. 5. From a DOS prompt, type 11AV97EN.EXE (or 11DS97EN.EXE) [path] and press Enter. 6. [path] is the location mapped in step 2. Follow the instructions on screen. 7. Enable the Norton AntiVirus for NetWare NLM. Choose ENABLE NLM from the Tools menu in the Norton AntiVirus for NetWare Windows configuration window. or Press F2 at the NAVNLM server console screen. ===================================================================== Installing Virus Definition Files Manually ===================================================================== If you do not want Intelligent Updater to install the new virus definitions for you automatically, you can use the /DUMP command to extract the virus definition files, then copy the appropriate files to the Norton AntiVirus folder. To install virus definition files manually: --------------------------------------------------------------------- 1. Copy the Intelligent Updater program (11AV97EN.EXE, 11DS97EN.EXE, or 11AI97EN.EXE) to an empty, temporary folder. 2. Launch the Intelligent Updater program using the /DUMP command: 11AV97EN.EXE /DUMP or 11DS97EN.EXE /DUMP or 11AI97EN.EXE /DUMP Virus definition files for all supported platforms are extracted into the temporary folder. 3. Copy the appropriate files to the Norton AntiVirus folder. 4. Refer to the Intelligent Updater File List below for information on which files to copy into the Norton AntiVirus folder. ===================================================================== Intelligent Updater File List ===================================================================== Norton AntiVirus 1.0 for Windows 95 --------------------------------------------------------------------- virscan.dat virscan2.dat virscan.inf navex.exp navex32.dll navex.vxd technote.txt update.txt whatsnew.txt ncsacert.txt Norton AntiVirus 2.0 for Windows 95 --------------------------------------------------------------------- virscan.dat virscan.inf virscan2.dat navex32.dll navex.vxd navex.exp technote.txt update.txt whatsnew.txt ncsacert.txt Norton AntiVirus 3.0 for DOS/Windows --------------------------------------------------------------------- virscan.dat virscan2.dat virscan.inf navex.exp navex16.dll technote.txt update.txt whatsnew.txt ncsacert.txt Norton AntiVirus 4.0 for Windows 95 / Windows NT Server & Workstation --------------------------------------------------------------------- virscan1.dat virscan2.dat virscan3.dat virscan4.dat virscan5.dat virscan6.dat virscan.inf nav40.dis naveng.exp naveng.sys naveng32.dll navex32a.dll navex15.dll navex15.sys navex15.vxd catalog.dat ncsacert.txt technote.txt whatsnew.txt zdone.dat Norton AntiVirus 2.0 for Windows NT --------------------------------------------------------------------- virscan.dat virscan2.dat virscan.inf navex.sys navex32.dll technote.txt update.txt whatsnew.txt ncsacert.txt Norton AntiVirus 2.0 for NetWare --------------------------------------------------------------------- virscan.dat virscan.inf virscanm.dat navex.nlm technote.txt update.txt whatsnew.txt ncsacert.txt Norton AntiVirus Internet Scanner for Windows 3.1 --------------------------------------------------------------------- virscan.dat virscan.inf navex16.dll technote.txt update.txt whatsnew.txt ncsacert.txt Norton AntiVirus Scanner for Windows NT, Norton NT Tools and Internet Scanner for Windows 95 --------------------------------------------------------------------- virscan.dat virscan.inf navex32.dll technote.txt update.txt whatsnew.txt ncsacert.txt ============================================================== = Customer Service Phone Numbers outside of the USA = ============================================================== Austria +(43) 01-50-137-5020 Belgium +(32) 0271-31-700 Denmark +(45) 035-44-57-00 Netherlands +(31) 020-5040-565 UK +(44) 0171-616-5600 Finland +(358) 09-2293-0410 France +(33) 01-6453-8050 Germany +(49) 069-664-10300 Italy +(39) 02-48-270-000 Luxembourg +(352) 029-8479-5020 Norway +(47) 023-05-3300 Portugal +(351) 05-055-3055 South Africa +(27) 11-784-9855 Spain +(34) 091-662-4413 Sweden +(46) 08-703-9615 Switzerland +(41) 01-212-6262 All other countries within the European and Middle East regions phone: Ireland +(353) 01-8118032 In the US phone: (800) 441-7234 ============================================================== = Customer Service FAX Back Numbers outside of the USA = ============================================================== Austria +(43) 01-50-137-5022 Belgium +(32) 0271-31-710 Denmark +(45) 035-44-57-25 Netherlands +(31) 020-5040-566 UK +(44) 0171-616-5710 Finland +(358) 09-2293-0411 France +(33) 01-6453-8052 Germany +(49) 069-6641-0310 Italy +(39) 02-48-270-010 Luxembourg +(352) 029-8479-5022 Norway +(47) 023-05-3310 Spanish +(34) 091-662-4021 Swedish +(46) 08-751-5681 Switzerland +(41) 01-212-6267 All other countries within the European and Middle East regions phone: Ireland +(353) 01-8118034 In the US phone: (541) 984-2490