- McDonald's -

Well, Dee has referenced this Jack Greenburg person.

Posted by: Mike Bacon ( TIG, Bedford, TX, USA ) on December 27, 1997 at 11:53:07:

In Reply to: I need some direction to a net customer complaint dept. posted by Vanessa McGlone on December 24, 1997 at 05:05:24:


: Please send me an e-mail address for mcdonald's complaint dept. I have tried deparately to find one and have not been able to.
: Thanks

:
: -------------------------
: McSpotlight adds: yes please do, we have always wanted such an address but surprisingly always come up empty handed - wonder why that is?

Dee Isner has posted CEO Jack Greenburg's address in this room quite a few times. Since this room has really filled up recently (over 610K!!!), you might have to go down quite a few to find those posts.

It wouldn't hurt for the regional offices to set up email addresses or phone numbers (manned by REAL people!) for dissatisfied customers to register their complaints. Cause something tells me this Jack guy doesn't give a shit. I know there is no email address for comments in the official McDonald's website.

More than once I wanted to turn in the McDonald's at the Bedford Wal-Mart. The staff there has caught the Wal's "We don't give a shit!" attitude.


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