q: Whenever I try to run the game it comes up
      with a memory error, how do I stop this
      happening?

      a: Pro Pinball - The Web requires 3MB of total
      free memory. The quickest and easiest way to
      free this up is to use the MakeBoot
      boot-disk maker.

      q: Where are the WEBMAN text files mentioned in
      the CD sleeve?

      a: This was a printing error. The WEBMAN text
      files were not included on the CD as they
      were exact duplicates of the CD sleeve text.
      We have deliberately kept the instructions
      sparse, allowing you to discover features
      yourself. If, however you would really like
      more information on the game's features try
      downloading the Pro Pinball - The Web
      Windows Help File.

      q: I keep getting the error 'cannot determine
      correct video frame rate' how do I stop this
      happening?

      a: Try the Pro Pinball - The Web V1.40K update.
      This contains many fixes for problems
      relating to graphics cards.

      Some graphics cards and monitors require
      that you set them up correctly using a
      set-up utility. Check the documentation that
      came with your monitor and card. Set the
      refresh rate to 60 frames per second
      non-interlaced for optimum performance.

      q: Why do I get 'error initialising CD-ROM
      routines'?

      a: This is caused by the game being unable to
      read from the CD and is usually the result
      of your CD-ROM drive not being activated. If
      you get this error try typing D: <ENTER> (or
      the letter relating to your CD-ROM drive.)
      If you receive the message 'invalid drive
      specification' it means your CD-ROM drive is
      not currently activated. Try using the
      MakeBoot boot-disk maker.

      If you still encounter problems please
      contact the supplier of your machine and ask
      them how to activate the CD-ROM drive in
      DOS.

      q: Why can't I hear any music during the game?

      a: This is most commonly caused by the CD Line,
      CD, or CD Audio feature on your soundcard
      having its volume turned right down. Try
      running the mixer or mixerset program for
      your sound card and turning the volume up.
      NB: after doing this you will need to reset
      the computer before playing the game.

      It is also possible that you don't have a
      line from your CD-ROM drive to the speakers
      on your machine. Try playing a normal music
      CD through your drive using the Windows CD
      player program. If there is no music the
      line is not present and the Pro Pinball
      music will not be heard.

      q: Why can't I hear any sound effects during
      the game?

      a: This is normally caused by your sound card
      being incorrectly configured and is
      particularly common on Windows 95 equipped
      machines. Try running the Setup, Configure
      or Diagnose program for your sound card and
      auto-detecting the sound settings, save
      these then reset the machine before playing
      the game again.

      q: Occasionally, the ball seems to pause for a
      split-second, why does this happen?

      a: If 'Music Restart' in the main Options is
      set to 'Instant' the game will give priority
      to the Music and may cause the graphics to
      jerk occasionally. Try setting this option
      to Quick or Slow.

      q: When I run the game the screen is completely
      blank or displays garbled graphics, why is
      this?

      a: Type INSTALL <ENTER> from within the game
      directory and try using the UNIVBE graphics
      driver. If you have already done this try
      selecting Built-In VESA.