Royal Flush Pinball FAQ

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As you may know, the original technical support provider for Royal Flush
Pinball is no longer in business. Since GT Interactive Software was the
distributor for this title, we feel it is important to help our customers
where possible. We have become aware of one important issue.

If you are having trouble entering the required serial number while
installing Royal Flush Pinball follow these steps:

  1. First make sure you are in DOS mode. Royal Flush Pinball is a
     DOS-based game ONLY.If you are running Windows 3.1, you must first
     exit to DOS by clicking "File" in the top left hand corner of your
     Program Manager window, selecting "Exit Windows"..., and then
     clicking "OK". Then you should see a C:\ prompt, where C:\ is
     normally your hard drive DOS prompt.

     If you are running Windows '95, you must first exit to DOS by
     clicking on the "Windows Start" button,then on the "Shut Down" option
     that is presented. When the "Shut Down Windows" box appears, click on
     the option to "Restart the computer in MS-DOS mode ?" Finally, click
     on the "Yes" button on the bottom of that Windows box. Your system
     will restart in DOS mode.

     Once you are in DOS mode begin the installation using the
     instructions supplied within Royal Flush Pinball or on the Quick
     Start Instructions on the back of the CD jewel case. We have heard
     that there may be more than one version of this product out there,
     but this is not confirmed as of this time.

  2. Once you see the Main Menu that includes 4 choices:

       1. Install
       2. View Readme File
       3. View Manual
       4. Quit

Select Install. A box will appear requesting that you "Enter Serial
Number". This serial number and the box where your entry must go is ONLY
eleven characters long. It includes both letters and numbers. We've had
reports that one version supplies 12 characters for entry. This is
incorrect. You must enter the following 11 characters ONLY in the correct
sequence. These are:

YRZ1Z6BSPTN (Y,R,Z,one,Z,six,B,S,P,T,N)

plus press the "return" or "enter" key. Once accepted, you should then see
another box asking you to "Select the installation directory" desired.

If you should require any further technical support or service, please
call SEI Technology at 970-522-1797.Or e-mail our Technical Support Team
below.