-------------------------------------------------- ReadMe File for Microsoft Money 2002 Version 10.0 July, 2002 -------------------------------------------------- (c) Copyright Microsoft Corporation, 2002 ------------------------- How to View This Document ------------------------- To view the ReadMe.txt file on screen in Notepad, maximize the Notepad window. To print the ReadMe.txt file, open it in Notepad or another word processor, and then click Print on the File menu. -------- CONTENTS -------- 1: Installing Money 2002 Requires Hard Disk Space On Windows Drive 2: Running Money 2002 And Earlier Versions Of Money On The Same Computer 3: Money Not Compatible With Beta Versions of Operating Systems or beta versions of Internet Explorer 4: Run Microsoft Windows NT 4.0 Service Pack #5 5: File Size And Money 2002 6: Internet Connections Require WinSock-Compliant ISP 7: Restart Windows After Upgrading Internet Service Provider (ISP) 8: Internet Explorer Security Settings 9: Internet Options May Cause Money 2002 Areas To Wash Out 10: Windows NT Error If You Remove Remote-Access Service 11: Money 2002 On Windows 98 Hangs If Modem Not Plugged In To Phone Line 12: Windows 98 Issues With U.S. Robotics ISDN Modem And Regular Modem 13: Disable Remote WinSock If You Dial Up Directly To The Internet 14: Trouble With Online Services Using Internet Explorer 5.0 15: Printer Drivers 16: Continuous Feed Wallet Checks On Windows NT 17: Printing Partial Sheets Of Checks On Sheet Feed Printers 18: Tour, Video, And Audio Help Requirements 19: Display Color Settings 20: How To Obtain Euro Currency Symbol 21: Quicken Versions Supported By The Quicken Conversion Wizard 22: Checks Remaining To Print Do Not Increment 23: Money may appear to stop responding if AOL 5.0 users do not check the I use AOL to connect to the Internet setting in Tools/Options/Connections. 24: Canadian users of Money 2002 Standard need to use Canadian Settings 25: Error Message "File cannot be written to cache" when Downloading Statements 26: Electronic Payments are Entered into the Account Register Using the Process Date 27: Important Information about Online Services __________________________________________________________________ 1: Installing Money 2002 Requires Hard Disk Space On Windows Drive When you install Money 2002, Money requires that you install Internet Explorer 5.5 SP1, if it is not already on your computer. This requires up to 90 MB of disk space on the drive Windows is installed on. After installing Internet Explorer, you can choose the drive on which you want to install Money 2002. NOTE: If you already have Internet Explorer 5.5 SP1, installing Money 2002 will require less space. If you are low on disk space (less than 210 MB free if installing both Money and IE 5.5 SP1, less than 90 if you are just installing Money 2002) and want to free up more space on your hard drive, you can safely delete the contents of the media folder. To do this, go to the folder in which you installed Money, click the media folder and delete all the files in the folder. If you delete these files, you will be unable to watch the Introductory video and listen to the audio in the Money Setup Assistant. It will not prevent you from using any other features of Money 2002. If you change your mind later, you can reinstall Money, and these files will be restored __________________________________________________________________ 2: Running Money 2002 And Earlier Versions Of Money On The Same Computer In general, Money has limited support for a side-by-side installation of Money 2002 with earlier versions of Money. Before installing Money 2002, make sure you have the CD/install source for the previous version available. If you want to use Money 2002 while also using another version of Money, please read the following: A. To install Money 2002 on the same computer with Money 2001 Note: If Money 2001 is installed on your computer, the default installation point is c:\Program Files\Microsoft Money. 1. Install Money 2002 on a different installation path than the earlier version of Money. (Example: c:\program files\Money2002) 2. Make a copy of your Money 2001 data file (Example: MyMoney.mny) 3. Click the Microsoft Money 2002 Start Menu icon to start Money 2002. Money creates a backup file name MyMoney.mn9 (if your data file is named MyMoney.mny) and Money upgrades your data file. You now have two backup files you can use in Money 2001 if you choose to. In addition to the copy you made in step 2, you have the MyMoney.mn9 file that you can open or copy and rename to MyMoney2001.mny. B. To use the earlier version of Money, e.g. Money 2001 The first time you launch Money 2001 after installing Money 2002: 1. Click the Microsoft Money 2001 Start Menu icon to start Money 2001. 2. When the Password dialog box appears, click Cancel. 3. Click OK. 4. In the Open a File dialog box, select the Open/Work with an existing Money file option, and click Next. 5. Browse to the Money backup file created by Money 2002 (e.g. My Money.mn9). 6. Select this file and click Open. Once you have associated a Money data file with each version of Money, you can start the version you want by clicking the appropriate Start Menu icon. C. To uninstall Money 1. Use Add and Remove Programs to uninstall the version of Money you want to remove. 2. If you uninstall either version, you may have to reinstall the version remaining on your computer. Make sure you have the original installation CD before uninstalling either version. D. Other Notes: 1. Do not double-click files to open Money. Use the desktop icons or the Start menu shortcuts, so you know which version you are opening. You will need to associate the Money files with the correct version of Money first. Otherwise, you will get the password dialog box when the older version of Money tries to open an upgraded file. 2. You cannot use different versions of Money for the same Money data file. 3. You cannot run both versions of Money at the same time. 4. Microsoft will not support more than two versions of Money installed at one time. __________________________________________________________________ 3: Money Not Compatible With Beta Versions of Operating Systems or beta versions of Internet Explorer Please upgrade to the released version of your operating system or Internet Explorer before using Money. _________________________________________________________ 4: Run Microsoft Windows NT 4.0 Service Pack #5 If you are running Windows NT 4.0, you need to install Windows NT Service Pack #5 (or later) to use Money 2002 successfully. Follow these steps: 1. Go to http://support.microsoft.com/support. 2. Click Downloads. 3. Click Service Packs By Technology. 4. Install the latest high encryption service pack for your version of Windows NT 4.0 (128-BIT). __________________________________________________________________ 5: File Size And Money 2002 The file format used by Money 2002 lets the Money team create powerful features such as the Advisor FYI, the Lifetime Planner, and the Monthly Report (all available for Deluxe users). You might notice that your converted Money 2002 file is bigger than your old Money file. However, you'll find that Money's compressed backup files are much smaller than your regular file. So if you need to take your data file to another computer, you'll want to use the File/Backup command. __________________________________________________________________ 6: Internet Connections Require WinSock-Compliant ISP Money 2002 allows you to make many connections to the Internet to gather information and advice about your finances. To connect to the Internet, you need an Internet service provider (ISP) that works directly with the 32-bit WinSock included with Windows 95, Windows 98, and Windows NT. Most full-service Internet providers (those not requiring custom software to access their service) will support the 32-bit WinSock. If you have questions about your Internet connection compatibility, ask your ISP if it supports the Windows 32-bit WinSock. NOTE: If your ISP is America Online, make sure that you are using America Online Version 3.0a for Windows 95 or a later (not preview) version. __________________________________________________________________ 7: Restart Windows After Upgrading Internet Service Provider (ISP) If you install new software from your ISP, you should restart Windows before attempting to make an Internet connection in Money. Failure to restart after upgrading your ISP software may cause miscellaneous errors in Money 2002. __________________________________________________________________ 8: Internet Explorer Security Settings The following security settings are recommended when making Internet connections in Money. 1. On the Tools menu in Money, click Connection Settings. 2. Click the Security tab. 3. In the security settings area, select the Internet zone (globe icon) 4. Using the slider below, move the slider to High (most secure). Note: Internet Explorer 5.5 SP1 or later is required to run Money, but Money still allows you to use your default browser. __________________________________________________________________ 9: Internet Options May Cause Money 2002 Areas To Wash Out If you modify your Internet Explorer Multimedia settings and clear the Show Pictures check box, several places in Money may appear "washed out" and the text may be unreadable. Follow these steps to resolve the problem: 1. On the Tools menu, click Connection Settings. 2. Click the Advanced tab. 3. Scroll down until you see the Multimedia section. 4. Check the Show pictures box. __________________________________________________________________ 10: Windows NT Error If You Remove Remote-Access Service If you are running Money 2002 on a Windows NT 4.0 system and remove Remote Access Service (RAS) after establishing a RAS Internet connection method, Money reports an error if you attempt to make an Internet connection. If you are running Dr. Watson for Windows NT, Dr. Watson reports an application error in MSMONEY.exe at Address 0x00000000. If you are not running Dr. Watson, Windows NT reports an Application Error that states: The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read". Reinstall Remote Access Service to resolve this error. Refer to Windows Help for instructions on installing Remote Access Service on Windows NT. __________________________________________________________________ 11: Money 2002 On Windows 98 Stops Responding If Modem Not Plugged In To Phone Line Money may stop responding in the Initializing and Contacting Server portion of the Call Progress dialog box. This occurs if you are using Windows 98 and try to make a direct modem connection in Money 2002 while the modem is not connected to a phone line. You cannot use any other Windows 98 modem application. The solution is to restart Windows and make sure that the modem is plugged in to the phone line before attempting to make a direct modem connection. __________________________________________________________________ 12: Windows 98 Issues With U.S. Robotics ISDN Modem And Regular Modem If you are using Windows 98 and have a U.S. Robotics 128k ISDN adapter installed, Money 2002 may stop responding or return the following error message when you try to connect to your online banking service provider: Money could not complete the call due to a problem with your modem installation. For information on how to troubleshoot this error, refer to the Microsoft Knowledge Base article, "Money: Online Banking Hangs with U.S. Robotics ISDN Adapter Installed." This article is available at http://support.microsoft.com/support/kb/articles/q160/0/51.asp. __________________________________________________________________ 13: Disable Remote WinSock If You Dial Up Directly To The Internet If you are establishing Dial-Up connections directly to the Internet (using an Internet service provider or Dial-Up connection through MSN), you need to disable Remote WinSock. You may not need to disable Remote WinSock if you are dialing into a LAN or using a corporate intranet. Consult your network administrator. 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click WinSock Proxy Client. 3. Clear the Enable WinSock Proxy Client check box. __________________________________________________________________ 14: Trouble With Online Services Using Internet Explorer 5.5 SP1 If you install Money 2002 after you've installed Internet Explorer 5.5 SP1, you might need to download Microsoft Strong Encryption from the Money Web site in order to use Online Services. Install this fix ONLY if you are using Internet Explorer 5.5 SP1 and have received an error message telling you that you need a higher level of data encryption. You can download the 128-bit Microsoft Strong Encryption from http://www.microsoft.com/money/security __________________________________________________________________ 15: Printer Drivers If you experience problems printing in Money 2002, you should get an updated driver from the printer manufacturer. This is often the first step in troubleshooting printing problems. __________________________________________________________________ 16: Continuous Feed Wallet Checks On Windows NT If you are using continuous feed (dot-matrix) checks on Windows NT, Money skips two checks after the fourth check in a series. For this reason, wallet-sized continuous feed checks are not recommended for Windows NT users. If you must use continuous feed wallet checks on a Windows NT system, you should not print more than four checks at a time. __________________________________________________________________ 17: Printing Partial Sheets Of Checks On Sheet Feed Printers Money defines a partial sheet of checks as when you have removed at least one of the checks from a single sheet prior to loading the sheet of checks into the printer. Money prints partial sheets of checks in landscape mode. (This orientation is similar to how you print an envelope.) Printing partial sheets of checks (single-sheet style) is not supported by all laser or inkjet printers. Due to the feed mechanisms of some printers, it is difficult to align and print on partial sheets of checks. The following printers have been tested and shown to have problems printing partial sheets of checks in Money: Apple Color LW 12/660 Canon Bubble-Jet BJC 4550 Canon Bubble-Jet BJC-610 Epson Stylus 1520 Epson Stylus 800 Epson Stylus Color Esc/P 2 HP Color Laser Jet 5 HP LaserJet 5000 HP LaserJet 6P HP LaserJet Indra HP LaserJet 4MV IBM 4019 Laser Printer Lexmark ExecJet IIC 4076 Tektronix Phaser 360 If your printer has difficulty feeding partial sheets of checks in landscape mode, you can order Laser Voucher checks that never have partial sheets. You can also print Laser Standard or Laser Wallet checks in batches of three. Depending on the feed mechanism of the printer, the following method might work to feed partial check sheets: 1. Load the partial sheet into the printer as if it were a full sheet. Push the sheet all the way into the tray. 2. On the File menu, click Print Checks. 3. Verify that the number of checks to print equals the number of checks remaining on your partial sheet. If the number of checks to print is incorrect, follow these steps: a. Click Selected Checks. b. Select up to the number of checks remaining on the partial sheet. c. Click OK. 4. Make sure to enter the correct check number for the first check. 5. In answer to the question "How many checks are on the first page?", click Three. This causes Money to print in portrait orientation. NOTE: Harland, the provider of checks for Microsoft Money, offers a Laser Form Leader (order # FL-L ) that you can use to feed partial sheets of checks through a printer in portrait orientation. __________________________________________________________________ 18: Tour, Video, And Audio Help Requirements - The Money Video Help, and Audio Help are not available in all versions of Money. They are not available if you downloaded the Trial version of Money 2002 from the Web or a CD Trial version. If Money came pre-installed on your computer, these may or may not be available, depending on the version on Money installed by your computer manufacturer. - The Videos and Audio Help are best experienced when your speakers are turned on and the volume is set appropriately. - To view the Videos, you must have Internet Explorer 5.5 SP1 or later installed. Money installs this automatically when you install Money 2002. - If you have manually removed Internet Explorer, you'll need to reinstall it. - If you need to reinstall Internet Explorer, run the IE5setup.exe program from the IE folder on the Money CD-ROM. - Your Internet Explorer security settings should be set to the default of Medium or lower to run the Tours for the first time. ____________________________________________________________ 19: Display Color Settings While Money 2002 contains some color scheme options that may work in 16-color mode, Money 2002 was designed to work in 256-color mode or higher. The Money 2002 multimedia tours and help videos are designed to work in 256-color mode or higher. If you run these in 16-color mode, the tours and videos may run slowly or may be illegible. For this reason, it is highly recommended that the tour and videos never be run using this color setting. To check or change your color mode, follow these steps: 1. Click Start on the Windows taskbar, point to Settings, and then click Control Panel. 2. Double-click Display. 3. Click the Settings tab. 4. Check the Color Palette setting to see which mode your computer is running in. If your video card supports 256 colors, you'll see that option in the Color Palette drop-down menu. 5. Choose 256 Color from the list, and then click OK. Windows will ask if you want to restart your computer so the change can take effect. Click Yes. __________________________________________________________________ 20: How To Obtain Euro Currency Symbol If you enable Money 2002 for the euro currency, Money may not correctly display the euro currency symbol. For more information on this issue, refer to the Microsoft Knowledge Base article, "Money 2002: How to Obtain the Euro Symbol." This article is available at http://support.microsoft.com/support/kb/articles/q156/1/81.asp. __________________________________________________________________ 21: Quicken Versions Supported By The Quicken Conversion Wizard Money can convert data files from Quicken versions 4, 5, 6, 7, 8, 9, 10 (Quicken 2001) if you have Internet access. _________________________________________________________________ 22: Checks Remaining To Print Do Not Increment If you use the Print Checks Reminder in the account register, Money does not increment the number of remaining checks the next time you print checks. There are two workarounds for this problem: - Navigate to the Manage scheduled bills and deposits page or the account list before printing checks. If you use the Print Checks reminder in these areas, Money correctly increments the number of checks you have remaining on your sheet of checks. - Manually update the number of checks remaining on your sheet of checks whenever you print checks. __________________________________________________________________ 23: Money May Appear to Stop Responding if AOL 5.0 Users Do Not Check the I use AOL to connect to the Internet Setting in Tools/Options/Connections. America Online (AOL) uses unique proprietary dialer software. When using Money with AOL, you must first connect to the Internet before using Money’s online features. To connect to the Internet using AOL: 1. Start the AOL software. 2. Let the software dial and connect. 3. Minimize AOL. NOTE: Do not exit AOL. You must leave AOL running to provide the Internet connection. 4. Continue to use Money. The online features should now work automatically. If you are an AOL user, and Money appears to stop responding, check to see if you are online by opening the AOL window and navigating to the Internet. If you can navigate to the Internet within AOL, but Money is still not working correctly, close Money (leave AOL running) and try again. _____________________________________________________________________ 24: Canadian Users of Money 2002 Standard Need to Use Canadian Settings Attention Canadian Users of Money 2002 Standard: If you create a new file in Money 2002, it’s important that you run Money with Canadian settings before creating the new file, in order to start with the appropriate set of default categories. If you are already using Money, you will know you are using U.S. Settings if you have a Taxes menu in the navigation bar. (See below for more information on Canadian Taxes.) Please refer to Help for more information on how to switch to Canadian Settings. Make sure that you click File, point to New, and then click New File to create a new file after switching to Canadian Settings. For Canadian Tax functionality, click Categories & Payees on the Accounts & Bills menu in Money. In the left pane, click Set up tax categories to select the Tax Forms and Tax Lines that are associated with each category. When you are ready to do your taxes, click Export to Tax Software on the File menu. _____________________________________________________________________ 25: Error Message "File cannot be written to cache" when Downloading Statements from a Financial Institution's Web Site If you download a statement file from a financial institution's Web site and save the file to disk or open it in Money, you may get the following error message: File cannot be written to cache. The current resolution for this issue is to download and install a Hotfix as described by a Knowledge Base article Q281119. This article also describes the cause of the error in Internet Explorer. http://support.microsoft.com/support/kb/articles/Q281/1/19.ASP Alternatively, the fix for this problem is located on the Money 2002 CD in the PSS folder. To access the fix, do the following: 1. Insert the Money 2002 CD into your CD-ROM. 2. Click Start on the Windows taskbar, and then click Run. 3. In the Open box, type D:\PSS\ (substitute the letter name if your CD-ROM drive is not D:\) 4. Double-click 299168.exe. **This will install a security fix to alleviate the problem. ____________________________________________________________________ 26: Electronic Payments are Entered into the Account Register Using the Process Date Money 2002 enters electronic payments into the account register using the process date. After this date, payments can no longer be canceled. However, the funds may not be withdrawn on this date based upon the payment method used by your financial institution or bill payment provider. If you would prefer to not have Money use the processing date for entering scheduled electronic payments into the account register, clear the "Enter electronic payments in the register with the processing date" check box in Tools, Options, Online Services Tab. All future payments scheduled by your financial institution or bill payment provider will show in the register with either the due date, or the date funds are withdrawn from your account, whichever is earlier. 1. On the Tools menu, click Options. 2. Click the Online Services tab. 3. Uncheck the 'Enter electronic payments in the register with the processing date' checkbox. 4. Click the OK button. All future payments scheduled by your finalcial institution or bill payment provider will show in the register on either the due date, or the date funds are withdrawn from your account, whichever is earlier. Note: This date may be after the date when a payment may be canceled. To see the processing date, right-click the payment and select Payment Status. The processing date will be displayed. Unchecking this option does not change the date of previous transactions. ____________________________________________________________________ 27: Important Information about Online Services In previous versions of Money, some financial institutions used an older format to exchange data. These financial institutions are listed below. (If your bank is not on the list, your services will not be affected, and you can disregard this section). In Money 2002, all of the institutions listed below are upgrading to the newest data exchange format called OFX. This upgrade will occur when you accept an online service update from the financial institution. The upgrade is necessary if you want to use direct connection services with your bank or brokerage in Money 2002. Note: If you do accept this upgrade in Money 2002 you will be unable to continue using direct services in Money 2001 unless you follow the steps below. It may not be possible to revert to using versions of Money prior to Money 2001. In order to resume online banking with a Money 2001 file, you will need to copy the file "fipartnr.ini" from the PSS folder on the CD into your System folder where Money 2001 is installed, replacing the existing fipartnr.ini file. ( usually at C:\Program Files\Microsoft Money\System\fipartnr.ini ). Then in Money 2001, navigate to the Online Setup for your bank, hold down the Ctrl+Shift keys and click the Modify button. The button text will change to Update. Click Update and follow the conversion steps that Money will suggest. The following banks will be upgrading to OFX for Money 2002: American National Bank Arizona Bank Bank Boston Bank of Stockton Bank One -- Chicago, MI, FL BankAtlantic Centura Bank Chase Bank of Texas Chase Manhattan Bank Commerce Bank Commercial Federal Bank Compass Bank Crestar Bank E Direct EAB Eastern Bank First Union Fleet/Bank Boston Home Savings Huntington Bank Key Bank Laredo National Bank LaSalle Manufacturers & Traders Trust Marquette Banks Michigan National Bank National Penn Bank Nevada State Bank NorwestBank Regions Bank Reich and Tang Marketing Reich and Tang Technical Republic National Bank of NY Sanwa Bank Smith Barney South Trust Bank Standard Federal Bank SunTrust Union Bank of California US Bank Vectra Wells Fargo Zions Bank