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Readers of this page, sit back for a second in your chairs with your favourite tipple (I recommend strong coffee or tea early in the morning, perhaps with some biscuits (copious chocolate recommended)), now visualize the following hypothetical scenario. You are a honest software purchaser who has invested a lot of money and many man hours in software X.
Sadly your software supplier doesn't think quite so much of your honesty and still insists you use their highly restrictive protection mechanism. On this particular day you are working with software X when the software protection decides its had enough, naturally this will only occur at the most inconvenient moment.....
How many of you know this situation well?, a few I'm willing to bet.
There are many instances when a software protection can become the bane of your life, here are just a few :-
i) Legitamate product serial numbers pasted from e-mails or "written in manuals for safe-keeping" are lost or require time-consuming calls for "activation codes" each month.
ii) Re-installation of Windows (sadly a common practice) or formatting of your HD or the changing of a computer invalidates your registration information.
iii) The dongle driving your software becomes faulty, these devices either breakdown or get stolen that on time-critical projects you must ensure your investment is protected. Often dongles are the ultimate restriction in remote computing especially if you work on a laptop or from home.
iv) Company Y or Box-shifter Z who sold you Software X either a) no longer exists, b) got taken over by some unscrupulous organisation, c) ceased trading d) requires you to pay now for technical support on a $5 per minute hotline or e) any other unjust arrangement.
If you have any of these problems right now there is a good chance I might be able to help you, however I am setting out clearly my legal position and terms so that there can be NO misunderstandings.
1. You will need in the first instance to send me an e-mail indicating the nature of your problem, the specific program name (perhaps the products webpage), and information about the problem you are having. I expect you to use a bona fide e-mail address. If you fail to send me all of the aforementioned details then I won't reply, its as simple as that.
2. I will need to download the program, so make it available on the web somehow and send me the url, I will always confirm when I have downloaded. In due course I will study your program and send you a brief report indicating whether or not I think it would be worth proceeding. Note that I might take 1 day or a week to do this.
3. You must decide whether or not you wish me to proceed and also accept all the terms of my disclaimer/terms & conditions, at this point I may resort to secure communications. We'll hopefully complete the process here, before you ask I am NOT charging ANY money for this service (certain target types are of specific interest to me).
Now, listen very carefully indeed, I will NOT ever accept under any circumstances shareware applications or any software with a retail value of $200 or less, and I couldn't care less how good the software is or how much you need it. By the same token don't even think of asking me to download releases for you, if you don't own the software or I'm not convinced you own it, I'm not touching it, its really that simple.
Now re-read this page, and be VERY SURE you understand it.
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