SunService(SM) High-Availability Support

Parallel Database Training: The Hightest Quality Training For Your Enterprise

When an hour of downtime can cost your - business thousands of dollars, there's no underestimating the importance of having your mission-critical data available at all times. Besides needing reliable systems, you want a premium support program that ensures those systems are constantly performing at their peak. Equally important, you need assurance that your system administrators have the expertise to fully support these complex systems.

As part of our SunServiceSM High-Availability Support Program, we provide training courses to ensure that, through proper operation, your systems perform optimally. The cost of these courses is included in the purchase price of Sun(TM) Parallel Database Systems, so two of your system administrators can be trained and take certification exams at no additional cost.

Sun Educational Services or a Sun authorized training center performs the training for Sun products, and coordinates and schedules the database vendor's training courses. The world's largest UNIX« training organization, Sun Educational Services instructs more than 50,000 students in enterprises around the world every year.

Training courses designed with your success in mind

Training courses included are:

Solaris(TM) 2.X System Administration - This week-long course prepares students to install and maintain a local-area network, install server software, add terminals, and configure and administer Sun's Network Information Service Plus (NIS+).
Solaris 2.X Network Administration - This week-long course teaches advanced administration skills for network configuration, remote installation procedures, advanced security and troubleshooting techniques, sendmail customization, network application tools, and name service configuration.
SPARCcluster(TM) Parallel Database Administration - This three-day course covers all the skills necessary for properly administering Sun's parallel database server. Topics include installation, maintenance, and operation of the Cluster Volume Manager, Distributed Lock Manager, and admini - stration tools.
System Administration Certification - Because certification is fast becoming a universal prerequisite, this program establishes a global standard for system administration proficiency by providing a measurable indication of success.
Database Administration Courses - You'll need training for administering the parallel database itself, so we include these courses and coordinate their scheduling. The courses consist of two and a half weeks of training for two of your system administrators.

Optional courses include:

Solaris 2.X System Administration Essentials - This course is geared for those with no UNIX experience and covers installing standalone workstations, file system navigation, text file manipulation, adding user accounts, setting up printing, file and login security procedures, system startup and shutdown procedures, shell features, and basic networking concepts. (This five-day course is not part of our bundled Parallel Database System Warranty Support Program.)
Solaris 2.X Server Administration - This course teaches skills for administering a server under Solaris 2.x. Designed for experienced Solaris 2.x or UNIX System V administrators, the course covers performing backups within a heterogeneous environment, configuring X terminals, tuning servers, setting up data distribution, installing and using accounting, and setting up licensing. The skills and knowledge this course provides apply to both small and large servers in a broad spectrum of distributed environments. (This five-day course is not part of our bundled Parallel Database System Warranty Support Program.)

We're with you all the way

Coupons which may be used for specified training courses will be delivered to you immediately following the purchase of your system, and we'll then work with you to determine a convenient schedule.

If your data weren't so vital to your business, you wouldn't be considering high-availability systems in the first place. Don't settle for anything less than the highest-quality support. Please contact your SunService representative to find out more about our High-Availability Support program.

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