---------- README.TXT ---------- USING NOTEPAD TO VIEW ON-LINE DOCUMENTS ======================================= * If you enlarge Notepad to its maximum size, the following document will be easier to read. To do so, click the Maximize button in the upper-right corner of the Notepad window. Or open the Control menu in the upper-left corner of the Notepad window and choose Maximize. * To move through the document, press PAGE UP and PAGE DOWN or click the arrows at the top and bottom of the scroll bar along the right side of the Notepad window. * To print the document, choose Print from the Notepad File menu. * To read other on-line documents, choose Open from the File menu. * For Help using Notepad, press F1. * If you are currently setting up Windows, choose Exit from the Notepad File menu to continue with Setup. NOTES ON WINDOWS 3.0 AND WINDOWS WITH MULTIMEDIA EXTENSIONS =========================================================== This document contains important information that is not included in the on-line Help or HyperGuide. These topics are covered: * Using Windows with Multimedia Extensions * Running out of memory and how to increase available memory * Using the Swapfile utility * Using HIMEM.SYS * Giving maximum priority to an application * Using Windows 2.x drivers with Windows 3.0 * Running specific non-Windows applications * Running specific Windows applications * General notes about applications * General notes about hardware OTHER ON-LINE DOCUMENTS ======================= The following are other on-line documents that contain important information not included in the on-line Help: 3270.TXT Information about using specific non-Windows 3270 emulation applications. NETWORKS.TXT Information about running Windows with specific network configurations. PRINTERS.TXT Information about particular printers and fonts that help you configure them to run in the Windows environment. SYSINI.TXT Procedures for modifying SYSTEM.INI settings SYSINI2.TXT (for advanced users only). SYSINI3.TXT SYSINI4.TXT WININI.TXT Procedures for modifying WIN.INI settings WININI2.TXT (for advanced users only). WININI3.TXT USING WINDOWS WITH MULTIMEDIA EXTENSIONS ======================================== This section describes information you need to know when running Windows with Multimedia Extensions or installing the multimedia extensions from the CD-ROM. WINDOWS OPERATING MODES ----------------------- Windows runs in three operating modes: real, standard, and 386 enhanced. Of these operating modes, the Multimedia extensions augment the capabilities of Windows standard and 386 enhanced modes with sound, photographic-quality images, and animation. The Multimedia extensions are designed for data intensive applications and minimally require a 80286 PC platform with a 10 MHz clock cycle for performance considerations. You can run Windows 3.0 in real mode; however, you will be unable to use the Multimedia extensions while using Windows real mode. DISPLAY DRIVER SETTINGS ------------------------ MCGA256 Driver -------------- When setting up the display driver for Windows with Multimedia, the SETUP program and the Display application from the Control Panel adjust several entries of the SYSTEM.INI file. For the MCGA256 video driver, the 386grabber entry in the [boot] section of SYSTEM.INI is assigned the driver vga.gr3 and may not update parts of a DOS box window properly. This may be solved by changing the line in system.ini from 386grabber=vga.gr3 to 386grabber=v7vga.gr3 Using a Display Driver with VRAM II ----------------------------------- The VRAMII video card uses the VGAPAL.DRV video driver shipped with Windows with Multimedia. You can use either this video driver or the video driver that comes with the card. The drivers MMV7VGA.DRV and V7VGA.DRV do not support this video card; they support the VRAM I card. WHEN DEVICE DRIVER ASSIGNMENTS BECOME EFFECTIVE ----------------------------------------------- Windows with Multimedia loads its waveform, MIDI, joystick, and timer drivers at boot time. You can install and change these driver assignments at any time with the Drivers Control Panel application; however, Windows with Multimedia doesn't make these changes during the current Windows session. Instead, it records the changes for the next session of Windows. To recognize driver changes once they've been recorded, close and restart Windows. RUNNING TSR PROGRAMS DURING SETUP --------------------------------- When you run SETUP for Windows with Multimedia, avoid invoking TSR programs while the installation is running. That is, don't interrupt the installation by starting TSR programs. USING SCREEN SAVERS ------------------- The Multimedia extensions for Windows include screen saver applications, which you can install from SETUP and from the Screen Saver Control Panel application. For information about Screen Savers included with the Multimedia extensions, see the HyperGuide section entitled Appearances, in the Control Panel Concepts. The Control Panel is part of the Main Group in HyperGuide. Third party screen saver applications also exist and can conflict if they are loaded concurrently in Windows. The main symptom of a conflict is that the system fails to recognize keystrokes and mouse movements once the Screen Saver assumes control of the system. To remedy this situation, you must disable one of the screen savers. To keep the Multimedia extensions Screen Saver, remove the third-party screen saver from the files listed in the "load=" entry in the [windows] section of the WIN.INI file. WIN.INI is located in your Windows directory. To keep the third party screen saver, you must make two edits: 1. In the WIN.INI file located in your Windows directory, remove SCRNSVR.EXE from the "load=" entry in the [Windows] section. 2. In the SYSTEM.INI file located in your Windows directory, remove the file name assigned to the "SCRNSAVE.EXE=" entry in the [boot] section. WORKING WITH CD-ROM DRIVES -------------------------- To avoid problems, don't change discs in the CD-ROM drive while in the middle of an operation (for example, getting a directory listing, playing an audio segment from the CD-ROM, or playing an audio CD with Music Box). The MS-DOS COMP utility doesn't work when comparing files on a CD-ROM. WORKING WITH THE MSCDEX CD-ROM DRIVER ------------------------------------- Be careful when installing the CD-ROM driver MSCDEX.EXE from the Windows DOS Prompt. MSCDEX doesn't check to find out whether it has already been loaded before loading itself. Thus, you might encounter situations in which multiple versions of MSCDEX are loaded on top of one another. To make sure this doesn't occur, always install MSCDEX from an AUTOEXEC.BAT file before starting the Windows graphical environment. MSCDEX can't be loaded into high memory (for example, using LOADHIGH in the AUTOEXEC.BAT file). CALIBRATING JOYSTICKS --------------------- Don't use the Joystick Control Panel application to calibrate a joystick while running a game or other application that uses the joystick. USING SOUND RECORDER WITH EXCEL 3.0 ----------------------------------- The Sound Recorder accessory can be used for Object Linking and Embedding (OLE) with applications that support OLE. Microsoft Excel Version 3.0 allows you to use Sound Recorder to embed up to 32K of data. You can link to data larger than 32K if the 32K limit on embedded data is too small. LEARNING ABOUT WINDOWS APPLICATIONS IN HYPERGUIDE ------------------------------------------------- The Quick Looks topics in the HyperGuide on-line documentation system show how to use the programs provided in the Windows graphical environment with multimedia extensions. For easy access to these topics, you may want to copy the files that contain them from the Windows with Multimedia CD-ROM to your hard disk. (These files may be compressed on the CD-ROM; see the instructions in the preceding section for copying compressed files.) Use the following procedure: 1. Copy the Quick Look help files from the CD-ROM to your Windows directory. The Quick Look help files have "QL" as the last letters in their base names. If compressed, these files have extensions of .HL$. (For example, PMQL.HL$ is the compressed help file for the Windows Program Manager.) Otherwise, they have extensions of .HLP. If these files are are compressed, you must rename these files so they have extensions of .HLP after you expand them. (For example, you must rename PMQL.HL$ to PMQL.HLP after you expand it.) 2. Copy the file named QLHD.HL$ (if compressed) or QLHD.HLP (if uncompressed) from the CD-ROM to your Windows directory. This file contains the Table of Contents for the Quick Look topics. If this file is compressed, you must change the filename to QLHD.HLP after you expand the file. 3. Copy the file named QUIKLOOK.IC$ (if compressed) or QUIKLOOK.ICO (if uncompressed) from the CD-ROM to your Windows directory. This file contains the icon for the Quick Look topics. If this file is compressed, you must change the filename to QUIKLOOK.ICO after you expand the file. 4. Add a new program item to any Program Manager group for the Quick Look topics. Specify QUIKLOOK.ICO as the icon file for the new program item. Specify the following command line for the program item: winhelp qlhd.hlp Now, anytime you want to learn how to run any Windows application, simply select the Quick Look icon you created in step 4. Follow the instructions in HyperGuide to learn about the application. WHAT IF YOU RUN OUT OF MEMORY? ============================== As you're running applications in Windows or are trying to start an application, you might receive messages about being out of memory. You can find out how much memory is available and of what type by choosing the About command from the Help menu in either Program Manager or File Manager. A dialog box containing memory information appears. The following list describes each memory category and suggests how to increase available memory: Amount of memory free This number is the amount of conventional memory currently available for applications. When you run Windows in standard mode, this number includes extended memory. When you run Windows in 386 enhanced mode, this number includes virtual memory and could be much larger than the physical amount of memory in your computer. If you need more memory or if the amount of free memory is less than 30K, close some applications. Amount of EMS free When you run Windows in real mode with an expanded memory driver installed, this number shows the amount of expanded memory currently available. It is possible to have plenty of expanded memory available, but be out of conventional memory. You can close some applications to free up conventional memory. You will be unable to use the Multimedia extensions when running Windows in real mode. SMARTDrive Amount This number is the amount of expanded memory claimed by SMARTDrive. Windows 3.0 can allocate memory from SMARTDrive as needed. For more information on how to use SMARTDrive, see Chapter 4, "Optimizing Your System," in Introducing Windows with Multimedia. System Resources This number is the percentage of system resources available. This number never reaches 100% because the system itself takes up some system resources. If this number is too low (about 15%), you cannot run more applications regardless of how much free memory you have. Close some applications to free system resources. USING THE SWAPFILE UTILITY ========================== Windows 3.0 includes Swapfile, a utility that can dramatically improve Windows' performance on some computers when you are running in 386 enhanced mode. Swapfile turns a portion of hard disk space into additional memory. However, Swapfile cannot be used with all hard disk drives because of the way some drives interact with MS-DOS. If you want to run Swapfile, see Chapter 4, "Optimizing Your System," in Introducing Windows with Multimedia. USING HIMEM.SYS =============== HIMEM.SYS is a driver required by Windows 3.0 for using extended memory. It must be included in your CONFIG.SYS file. The method HIMEM uses to access extended memory depends on your hardware. When you boot your computer, HIMEM is loaded from your CONFIG.SYS file. After it is loaded, you will see a message like the following telling you the method HIMEM will use to access extended memory on your computer. Installed A20 handler number X. where X is 1 through 8 which corresponds to one of the following methods: Number Name Computer type -------------------------------------------------------------- 1 at ; IBM AT or 100% compatible. 2 ps2 ; IBM PS/2 3 ptlcascade ; Phoenix Cascade BIOS 4 hpvectra ; HP Vectra (A & A+) 5 att6300plus ; AT&T 6300 Plus 6 acer1100 ; Acer 1100 7 toshiba ; Toshiba 1600 & 1200XE 8 wyse ; Wyse 12.5 Mhz 286 If HIMEM does not work properly, you can try a different method. Specify the switch for your computer type on the device=HIMEM.SYS line in your CONFIG.SYS file. Computer type corresponds to either the number or the name of your computer from the table. For example the following lines are equivalent: device=c:\himem.sys /M:ps2 device=c:\himem.sys /M:2 This entry forces HIMEM to use the IBM PS/2 A20 method for accessing extended memory. GIVING MAXIMUM PRIORITY TO AN APPLICATION ========================================= Windows lets you set the specific amount of processing time your applications will receive relative to other applications that are running. To ensure that a particular application receives all the processing time it needs without interruption, set its Priority Foreground option to 10000. With this setting, no background applications will be allowed to run unless the foreground application is idle. See the section entitled "Background and Foreground Priority," in the HyperGuide PIF Editor Options for more information about this setting. The PIF Editor is part of the Accessories Group in HyperGuide. USING WINDOWS 2.X DRIVERS WITH WINDOWS 3.0 ========================================== Windows 2.x display, mouse, sound, system, and communications drivers run only in Windows 3.0 real mode. To run Windows 3.0 in standard and enhanced 386 modes (that also support the Multimedia extensions), you must update these drivers to run Windows 3.0. To start Windows in real mode, type the following at the MS-DOS prompt and press ENTER: win /r If you use Windows 2.x printer drivers with Windows 3.0, you might see a warning when you print. As with Windows 2.x applications, 2.x printer drivers work reliably only if you run Windows 3.0 in real mode. NOTE It is recommended that you install only the drivers provided with Windows 3.0. If you want to use a special device driver that was not provided with Windows, contact the manufacturer for an updated driver that works with Windows 3.0. RUNNING SPECIFIC NON-WINDOWS APPLICATIONS ========================================= This section describes some problems you might have running non-Windows applications with Windows 3.0. Microsoft Flight Simulator -------------------------- Microsoft Flight Simulator cannot be run as a background application. When you are running Windows in standard or real modes, do not switch from Flight Simulator (ALT+TAB or ALT+ESC) to any other application. Using MultiSoft PC-Kwik Disk Accelerator ---------------------------------------- If you use PC-Kwik with Windows running in 386 enhanced mode, make sure the version is 3.55 or later and that you use PC-Kwik in extended memory, not expanded memory. If you need to upgrade your version of PC-Kwik, call MultiSoft at 1-800-888-KWIK in the United States. Outside the U.S., call 1-503-644-5644. Professional Oracle ------------------- You can run Oracle only in real mode, and without the HIMEM extended memory driver loaded. QModem ------ If you have problems running QModem with Windows, create a program information file (PIF) for QModem that specifies a limit of 0 for EMS memory. Specifying 0 disables EMS for QModem, freeing that memory for use by Windows. Borland Reflex -------------- If you have performance problems running Borland Reflex with Windows in 386 enhanced mode, include the following line in the [386Enh] section of your SYSTEM.INI file: VirtualHDIrq=FALSE Microsoft Word -------------- You might have problems using ALT+TAB with Microsoft Word 5.0 and also using ALT+SPACEBAR to transfer data into Microsoft Word 5.0 from the Windows 3.0 Clipboard. If so, contact Microsoft Customer Service for an updated version of Microsoft Word 5.0. The updated version contains a keyboard driver that lets you use ALT+TAB and ALT+SPACEBAR. Lotus 1-2-3 ---------- Some versions of Lotus 1-2-3 require you to insert a floppy disk that contains a software "key". When running with Windows in 386 enhanced mode, a "key" version of 1-2-3 might display an error message telling you that the disk drive is not ready. Or, Windows might terminate 1-2-3 and display a message telling you that the application has violated system integrity. You can prevent these problems by doing one of the following: * Make sure no other non-Windows applications are running when you start 1-2-3. * Or edit the PIF for 1-2-3, and check the "Execution: Exclusive" box. RUNNING SPECIFIC WINDOWS APPLICATIONS ===================================== This section describes some problems you might have running some Windows applications. Control Panel ------------- If you are running Windows 3.0 in real mode and using expanded memory, a new desktop wallpaper selection will not take effect immediately. You must quit and then restart Windows to see the new selection. Print Manager and Network Printers ---------------------------------- The availability of several features in Print Manager depends on the support provided by your Network software. The NETWORKS.TXT on-line document contains important information about the networks you can use with Windows and which features are available in Print Manager for each network type. See NETWORKS.TXT for more information. Using Terminal from the OS/2 DOS Compatibility Box -------------------------------------------------- If you want Terminal to communicate through COM ports from the OS/2 DOS compatibility box, you must set the port before you start Windows. To do so, you can run the SETCOM command from the DOS prompt or you can include the initialization in your CONFIG.SYS file. To set the COM port from the DOS prompt, type the following before you start Windows: SETCOM40 COMx=ON For example, if you want to use COM1, you would type the following command: SETCOM40 COM1=ON To set the COM port automatically, you can add a line in your CONFIG.SYS file. See your OS/2 documentation for instructions. Paintbrush ---------- You can print color images from Paintbrush only if you are using a color POSTSCRIPT printer or an HP PaintJet printer. These are the only printers that currently recognize Device Independent Bitmaps (DIBs), the color file format Paintbrush uses. In addition, when running Windows in real mode, you might receive out-of-memory messages when you try to print. If so, try one of the following: * Close all other applications and try printing again. * Save the Paintbrush file and exit Windows. Start Windows again in standard mode or 386 enhanced mode, and then print the Paintbrush file. * If you can run only in real mode, you can convert the color image and save it to a black and white format, then open the converted file, and print the monochrome bitmap. GENERAL NOTES ABOUT APPLICATIONS ================================ This section includes important information about other problems you might encounter running applications with Windows 3.0. Running Non-Windows Applications -------------------------------- If you have problems with your display when you try to run two non-Windows applications and Windows in 386 enhanced mode, add the following line to the [386Enh] section of your SYSTEM.INI file: local=EGA$ Increasing Your Display's Update Speed -------------------------------------- If a non-windows application running in 386 enhanced mode Windows seems to be updating the display very slowly, try creating or modifying the application's program information file (PIF). Check the application's PIF file to make sure none of the Monitor Ports check boxes are selected in the Advanced Settings dialog box. On some displays, canceling the Monitor Ports options might mean that you cannot switch back to the application after switching away. In this case, you must exit the first application before starting another. See "Monitor Ports, " in the HyperGuide PIF Editor Advanced Options for more information about this setting. The PIF Editor is part of the Accessories Group in HyperGuide. Running Windows 2.x and Windows 3.0 ----------------------------------- * If you have both versions of Windows on your hard disk, make sure that the directory containing Windows 3.0 is included in the PATH command in your AUTOEXEC.BAT, not the directory for Windows 2.x. * Because Windows searches the current directory before it searches other directories in the PATH command, when you want to run an application, print, install a printer, or install any other drivers in Windows 3.0, make sure the Windows 2.x directory is not the current directory. * If you want to run Windows versions 2.x and 3.0 on the same computer at different times, make sure that your CONFIG.SYS file includes the Windows 3.0 HIMEM.SYS driver. * If you use SMARTDrive or RAMDrive with Windows/386 2.x, make sure the drivers are 2.x drivers. The Windows 3.0 drivers for SMARTDrive and RAMDrive will not work with Windows/386 2.x. Omit the APPEND, JOIN, and SUBST MS-DOS Utilities ------------------------------------------------- The MS-DOS utilities APPEND, JOIN, and SUBST can cause problems when you are running Windows 3.0. If you included APPEND, JOIN, or SUBST in your AUTOEXEC.BAT file, remove them and refrain from running them within Windows. Running Batch Files and Embedded Macros --------------------------------------- If you want to run a batch file with a Windows application that uses embedded macro language, do so from a PIF. If you will be running it with Windows in 386 enhanced mode, make sure that the Background check box in the batch file's PIF is not selected. That way the batch file will run exclusively, causing the Windows application to pause until processing is complete. To learn about creating PIFs, see the HyperGuide section entitled "Creating PIFs for Batch Files," in the PIF Editor procedures. The PIF Editor is part of the Accessories Group in HyperGuide. Using SHARE.EXE with Windows ---------------------------- To prevent two applications from modifying the same file, run the MS-DOS utility, SHARE.EXE, before you start Windows. It will not work correctly if you run it from within Windows. See your MS-DOS documentation for details about what SHARE.EXE does and how to install it. Preventing Stack Overflow ------------------------- Stacks are temporary data structures that MS-DOS and applications use for processing hardware events. If you receive the Internal Stack Overflow message when you are running Windows in 386 enhanced mode, you need to change your stacks= setting. * If your system uses MS-DOS 3.2, include the following line in your CONFIG.SYS file: stacks=9,192 * If your system uses MS-DOS 3.3 or above, include the following line in your CONFIG.SYS file: stacks=0,0 Selecting a Port for a Serial Mouse ----------------------------------- Do not try to run your serial mouse from a COM3 or COM4 port. Windows supports serial mice on COM1 and COM2 only. Running Windows from the OS/2 version 1.2 DOS Compatibility Box --------------------------------------------------------------- * Do not allow Windows Setup to make changes to your AUTOEXEC.BAT file or CONFIG.SYS file. Make the appropriate changes yourself. * To print, you must set the printer driver port to one with an .OS2 extension as follows: If your printer is physically connected to LPT1 or to LPT2, when you configure your printer, make sure you set the printer-driver port to LPT1.OS2 or LPT2.OS2. If the printer is physically connected to LPT3 or LPT4, you must create a line for LPT3.OS2 or LPT4.OS2 in the [ports] section of your WIN.INI file and then set the printer driver to the appropriate .OS2 port when you configure it. For more information about WIN.INI settings, see the on-line document called WININI.TXT. Running Applications that Require Expanded Memory ------------------------------------------------- If you have an 80386 system and use applications that require expanded memory, you can use EMM386.SYS, the expanded memory emulator that comes with Windows 3.0. Setting the D= Switch for EMM386 -------------------------------- If you install EMM386, before you can start Windows in 386 enhanced mode, you must include the following setting on your EMM386 command line: d=48 Running SMARTDrive with Disk Manager, SpeedStor or Vfeature Deluxe ------------------------------------------------------------------ SMARTDrive will not run if your hard disk was partitioned using one of the following utilities: * Disk Manager (Ontrack Computer Systems) * SpeedStor (Storage Dimensions) * Vfeature Deluxe (Golden Bow Systems) If your hard disk was partitioned using one of these utilities, SMARTDrive will not start. Instead, it displays the following message: Incompatible disk partition detected. SMARTDrive does this to protect your hard disk from possible damage. Hard disks partitioned using these three utilities are often incompatible with SMARTDrive; running SMARTDrive on such a hard disk could destroy the data on that disk. GENERAL NOTES ABOUT HARDWARE ============================ More than 16 megabytes (MB) of RAM ---------------------------------- If your computer has over 16MB of RAM, you must run the HIMEM.SYS that you received with Windows 3.0, not other XMS drivers. Using COM Ports for Communications ---------------------------------- If you are running a non-Windows application that uses COM ports for communications, you might lose characters or receive protection violations. If so, include the following setting in your SYSTEM.INI file: COMxProtocol=XOFF where x is the number for the COM port For information on this switch and instructions on changing SYSTEM.INI settings, see the on-line document, SYSINI2.TXT. Using Serial Communications Ports Simultaneously ------------------------------------------------ On some systems, you might have problems simultaneously using the COM1 and COM3 ports or the COM2 and COM4 ports. If so, make sure the [386enh] section of your SYSTEM.INI file contains the following setting: COMIrqSharing=true This setting allows simultaneous use of the COM1 and COM3 (or COM2 and COM4) ports on some systems. However, many serial communications adapters do not allow these ports to be used simultaneously, regardless of the setting in your SYSTEM.INI file. Using the COM3 and COM4 Serial Ports in 386 Enhanced Mode --------------------------------------------------------- Some PC systems with COM3 and COM4 serial communications ports use I/O base port addresses that differ from the default addresses that Windows uses when running in 386 enhanced mode. This difference can cause Windows to deny access to a port that is actually available. To avoid this problem, make sure that all COMxBase= settings in the [386enh] section of the SYSTEM.INI file are set correctly for the serial port adapter(s) you are using. Many adapters use the values COM3Base=3E8h and COM4Base=2E8h instead of the default Windows values. See your hardware documentation for the correct values for your serial port adapter(s). See the SYSINI2.TXT file for additional information about the communications port settings. Adaptec Controller Boards ------------------------- If you are using an Adaptec controller board, you might need to turn off double-buffering in SMARTDrive. You can do this by adding the /B- switch at the end of the SMARTDrive device line in your CONFIG.SYS file. The following is an example of such an entry: device=c:\windows\smartdrv.sys 1024 512 /B- The All ChargeCard with a 3Com Network --------------------------------------- If you have problems running the All ChargeCard in standard mode with a 3Com network, remove ALLEMM4.SYS from your CONFIG.SYS file. Alternately, you can keep ALLEMM4.SYS and start Windows in real mode. To start in real mode, type WIN /r at the DOS prompt and press ENTER. Apricot Computers ----------------- * If you are running Windows in 386 enhanced mode on Apricot DOS 3.3, you must install a console device driver such as the ANSI.SYS driver you received with MS-DOS. Adding an entry like the following to your CONFIG.SYS file will suffice: device=c:\DOS\ANSI.SYS Failing to do so might cause CTRL+BREAK keystrokes to terminate the wrong application. * If you want to run Windows in 386 enhanced mode, you need to install special drivers. You can obtain these from your Apricot distributor. AST Rampage Boards ------------------ You need to upgrade your AST RAMTYPE.SYS driver if both the following conditions are true: * You have an IBM PS/2 or micro-channel architecture computer. * Your board is configured for expanded and extended memory. RAMTYPE drivers before version 1.20 will not coexist with other applications that use extended memory. This makes them incompatible with the HIMEM.SYS, which is required by Windows 3.0. The Windows Setup procedure removes RAMTYPE.SYS from your CONFIG.SYS file. This might cause error messages to appear when you start your computer, as other drivers that rely on RAMTYPE cannot load. This also means that no application can use the expanded memory on your system. However, with RAMTYPE.SYS removed, Windows 3.0 runs correctly. If you have a version of RAMTYPE newer than 1.20, or if you upgrade to a newer version, you can include the RAMTYPE command line in your CONFIG.SYS file. If you are installing an upgrade, you can simply copy this entry from CONFIG.OLD made by Setup when you installed Windows. AT&T 386 computers with Phoenix ROM BIOS ---------------------------------------- If your AT&T 386 computer has a Phoenix ROM BIOS version 1.10.14 or earlier, you might be unable to run a non-Windows application in a window. (To determine whether your computer uses a Phoenix ROM BIOS and which version, reboot and check the top line on your screen.) To correct the problem, complete the following steps: 1. Reboot with the AT&T Customer Test disk you received with your computer. 2. Choose the Setup Utility. 3. Make sure these two settings are disabled: Redirect to Com1 Redirect to Com2 4. Follow the instructions to exit and save your changes. CD-ROM Extensions ----------------- If you are using CD-ROM Extensions, include the following entry in the [386Enh] section of your SYSTEM.INI file: device=LANMAN10.386 You also need to activate the drive by sending it a command before you start Windows. For example, type the following at the DOS prompt and then start Windows: dir x: where x is the drive letter for the CD ROM drive. Epson Screen Savers ------------------- Some Epson computers have screen-saver utilities that clear the screen after a specified period of inactivity. With Windows 3.0, the screen saver might detect that the system is idle when it is not. Windows will function properly even though the screen is blank, but nothing will be displayed until you exit Windows and start up again. See the documentation that you received with your Epson computer for instructions about disabling the screen saver. For information about ScreenSavers included with the Multimedia extensions, see the HyperGuide section entitled Appearances, in the Control Panel Concepts. The Control Panel is part of the Main Group in HyperGuide. Everex 386/25 and EMM386.SYS ---------------------------- If you are using an Everex 386/25 with EMM386.SYS, include the following parameters in your CONFIG.SYS file: device=EMM386.SYS C600-C7FF Hitachi Amdek Drives -------------------- These drives do not work reliably with Windows 3.0. To resolve this problem access the drive before you start Windows by typing the following at the DOS prompt: dir x: where x: is the drive letter for the Amdek drive IBM Expanded Memory ------------------- If you want your 286-based PS/2 computer configured to use expanded memory, you must add the following line to your CONFIG.SYS file: device=XMA2EMS.SYS When you ran Setup to install Windows and chose to let Windows modify your CONFIG.SYS, this line was removed. Check the backup, CONFIG.OLD for the exact entry you must add. See your "IBM DOS Command Reference" for further information on using XMA2EMS.SYS. Logitech Bus Mouse ------------------ If you have a Logitech bus mouse on your computer, Setup will identify it as a Microsoft or PS/2 mouse. This is correct. The Logitech bus mouse is compatible with the Microsoft mouse driver. The Logitech serial mouse uses its own driver. LCD displays ------------ If you use an LCD display, set it for white text on a black background instead of black on white. When you are using Windows, black on white is hard on LCD displays. See the documentation that came with your display for instructions on changing it. NCR 925 and EMM386.SYS ---------------------- If you are using an NCR 925 with EMM386.SYS, include the following parameters in your CONFIG.SYS file: device=EMM386.SYS E000-EFFF Plus Hardcard ------------- To run Windows 3.0 with a Hardcard you must include the following line in your SYSTEM.INI file in the [386Enh] section: VirtualHDIRQ=off See the on-line document SYSINI3.TXT for information about the procedure. It is also a good idea to use SMARTDrive with a Hardcard. See Chapter 4, "Optimizing Your System," in Introducing Windows with Multimedia for more information on using SMARTDrive. SCSI Hard Disk Drive using DMA ------------------------------ If your computer has an SCSI hard disk that uses DMA, you must include the following entry in the [386Enh] section of your SYSTEM.INI file: VirtualHDIRQ=FALSE In addition, you must have SMARTDrive installed and you must NOT disable double-buffering by using the /B- option. Columbia Data Products SCSI --------------------------- To use the Columbia Data Products SCSI hard disk controller with Windows 3.0 in 386 enhanced mode, you must update the Columbia Data Products SCSI software to version 3.35 or higher. Tandy 2500 XL with ROM DOS --------------------------- The Tandy 2500 XL can be configured to use ROM DOS. If you want to use this feature, after you run Windows Setup, you must run the Tandy setup program (SETUPXL). Modify your configuration so that your AUTOEXEC.BAT and CONFIG.SYS files are read from drive C. Toshiba Plasma Display ---------------------- Toshiba VGA-compatible plasma displays have built-in protection against overheating. This protection causes the screen to dim whenever more than half of the screen is brightly lit. If this makes your display difficult to use with Windows, change your display colors by using the VCHAD program provided with your Toshiba hardware. To change the plasma display colors you'll need to copy special files to your Windows directory, modify the Windows desktop colors, and create a special batch file for starting Windows. The procedures are outlined in the following steps. --Copying the Files-- 1. Copy VCHAD.EXE into your Windows directory. (The VCHAD program should be on the Toshiba Diagnostics and Supplemental Disk you received with the DOS disks for your Toshiba. If not, request it from Toshiba at 1-800-999-4CSD in the United States. Outside the U.S., contact your local Toshiba office.) 2. Copy TOSHWIN.VCD from the MOAK CD-ROM into your Windows directory. --Modifying the Windows Desktop Colors-- 1. Start Windows and from Control Panel, choose the Color icon. 2. Open the Color Scheme drop-down list box and select Fluorescent. 3. Choose the Color Palette button. 4. Make the following color changes to Screen Elements: Screen Element Color --------------------------------------------------- Window Background fifth column, fifth color Window Text bottom right color (white) Application Workspace last column, second color See the HyperGuide section, "Appearances," in the Control Panel Concepts for more information on changing desktop colors. The Control Panel is part of the Main Group in HyperGuide. 5. Choose the Save Scheme button and choose OK to save your changes. 6. Choose OK to close Control Panel. --Creating the Batch File-- 1. Using Windows Notepad (or another text editor), create the following batch file and save it in your Windows directory as WINPLSMA.BAT. VCHAD /R:TOSHWIN.VCD WIN VCHAD /C:1 For information about using Notepad, see the description of Notepad in the HyperGuide Accessories Group. 2. Exit Windows and start it again using WINPLSMA.BAT. Wyse Computers -------------- If you are using a Wyse computer to run Windows, you might need to modify the device=HIMEM.SYS line in your CONFIG.SYS file to read: device=[path]HIMEM.SYS /M:WYSE Using VGA Display Adapters -------------------------- * If you use a VGA-compatible display adapter and have difficulties running Windows in 386 enhanced mode, you might need to include the following line in the [386Enh] section of your SYSTEM.INI file: EMMEXCLUDE=C400-C7FF This is because some VGA compatible cards use additional memory to enhance the performance of their cards. Manufacturers of these cards include Video 7 and Paradise. Display adapter boards with the main chip(s) manufactured by Tseng Labs, Chips and Technologies, Paradise, and Headland Technologies also function this way. When Windows is running in 386 enhanced mode and is configured for VGA, Windows detects most of these cards and automatically excludes the additional memory. However, you must add the line to SYSTEM.INI yourself if: - You have both an 8514 and a VGA display adapter and configured Windows for the 8514. - You have an enhanced VGA adapter that Windows does not recognize. See the SYSINI2.TXT on-line document for the procedure. * If you have both a VGA display adapter (primary) and an 8514 (secondary), you might have problems switching between full-screen non-Windows applications when running Windows in 386 enhanced mode. If an application does not display properly, the digital to analog converter (DAC) on your VGA card needs to be updated. Contact the manufacturer for an upgrade. In the meantime, if your application has a command to refresh the screen, you might be able to temporarily correct the display so you can use the application. For example, if your display is a color display, you can type the following at the DOS Prompt and press ENTER: MODE CO80 See your application's documentation for information about commands that refresh the screen. Using Self-Configuring Display Adapters --------------------------------------- Some display adapters can change their configurations to match what an application tries to do. For example, if an application tries to use a VGA display, the adapter could switch from an EGA configuration to VGA. This type of display adapter makes use of non-maskable interrupts (NMIs) to reconfigure itself as you work. To use this type of display adapter with Windows running in 386 enhanced mode, you must disable the NMI (self-configuring) option. First configure the display adapter for the type of monitor you have, then disable the NMI option. See your hardware documentation for further instructions.