XFOR: Comma Precedes SMTP Sender's Display Name When Sending to cc:Mail via IMS

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you send mail to a cc:Mail user via the Microsoft Exchange Server Internet Mail Service, the Microsoft Exchange Connector for Lotus cc:Mail adds a preceding comma to the sender's SMTP address. In the cc:Mail client, the sender's address will look like the following:

   ,User [SMTP:User@Domain.com] at Exchange Site 

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

This problem does not interfere with mail flow between the systems. All replies are processed normally. Also, this problem only manifests itself when the cc:Mail connector is configured to point to a cc:Mail DB8 post office. The connector was updated to convert the addresses in the following manner:

SMTP Senders Display Name          How it appears in ccMail now
=========================          ============================

Test User                           "Test User"
User, Test                          "User; Test"
Test                                "Test"
"Test"                              "Test" 

Additional query words: DB8 ccMail

Keywords          : kbusage XFOR kbbug5.50 
Version           : WinNT:5.50
Platform          : winnt 
Issue type        : kbbug