XADM: Synchronization Fails When Attempting to Modify a Deleted Message |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
When you attempt to synchronize one or more folders by clicking Synchronize
on the Tools menu, and then selecting All Folders or This Folder, the
folders may not be synchronized. In addition, the following error messages
may appear in the Synchronization log located in the Deleted Items folder:
Error synchronizing message <subject>
[80070005-508-0-322]
You do not have sufficient permission to perform this operation on
this object. See the folder contact or your system administrator.
Microsoft Exchange Server Information Store
Error synchronizing folder
[80070005-508-0-322]
You do not have sufficient permission to perform this operation on
this object. See the folder contact or your system administrator.
Microsoft Exchange Server Information Store
Note: <subject> is the subject name of a message in one of the folders you
are attempting to synchronize.
CAUSE
This problem can occur when you delete a message on the Microsoft Exchange
Server computer (using an e-mail client) when the server has been
configured to use Deleted Item Retention. If the same message is modified
while offline (in the offline storage file), and then an attempt to
synchronize the folder that contains the message is made, the
synchronization will fail. When Microsoft Exchange Server attempts to
update the message, it mistakenly believes the message has not been
deleted (because it is being held for Deleted Item Retention), and
attempts to modify the message. Since the message is deleted (with respect
to its presence in the folder) modifications against it fail and the above
error messages appear in the Synchronization log.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information on
obtaining the Service Pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
S E R V P A C K
Additional query words:
xcln
Keywords : XADM kbbug5.50
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug
