XFOR: GP Fault Sending or Receiving SMTP Messages |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
When you attempt to send or receive a Simple Mail Transfer Protocol (SMTP)
message through the Internet Mail Service, a general protection (GP) fault
may occur, or you may experience other system instabilities. This problem
occurs with messages that contain Hypertext Markup Language (HTML) content.
CAUSE
This behavior is the result of a problem in the component of the conversion
engine that is responsible for converting HTML to Rich Text Format (RTF)
and vice versa.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
This fix has been posted to the following Internet location:
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information about obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):
S E R V P A C K
Additional query words:
ims internet mail connector imc imail rtfhtml
Keywords : XFOR
Version : WINDOWS:5.0,5.5
Platform : winnt
Issue type : kbbug
