XFOR: Cannot Reply to RTF Message Addressed to MS Mail Recipient |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
If you send message in Rich Text Format from a Microsoft Mail
postoffice to a Microsoft Exchange Server computer through a Simple Mail
Transfer Protocol (SMTP) gateway and the Internet Mail Service, and then
reply to the message, you may receive a non-delivery report. This
problem occurs if the original message is also addressed to a recipient on
the Microsoft Mail postoffice, and the recipient on the Exchange Server
postoffice includes the Microsoft Mail recipient in their reply.
Note that if you view the properties for the Microsoft Mail recipient
before you send the reply, the recipient's Microsoft Mail address is
displayed instead of their SMTP address.
CAUSE
This problem occurs when the Request for Comments (RFC) 822 recipient
information in the message is replaced with transport-neutral
encapsulation format (TNEF) recipient information.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Exchange Server 5.0
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
This fix has been posted to the following Internet location:
ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5
Service Pack 2.
MORE INFORMATION
After you apply the fix, RFC 822 recipient information in messages is no
longer replaced with TNEF recipient information when the message is
converted to TNEF.
Additional query words:
p2 winmail.dat
Keywords : exc55sp2fix
Version : WINDOWS:5.0,5.5
Platform : WINDOWS
Issue type : kbbug
