XFOR: cc:Mail Connector Sends Messages Twice Under Load |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
The Microsoft Exchange Connector for Lotus cc:Mail may send duplicate
copies of a message from Exchange to cc:Mail during the transmission. The
problem depends on timing and generates duplicates of a few messages
just after the connector begins processing the queue.
CAUSE
The connector uses multiple threads to check notification messages for
items to be added to the queue. There is a small possibility of two threads
accessing the same notification and adding the message to the queue.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Exchange Server 5.0
Microsoft has confirmed this to be a problem in Exchange Server versions
5.0.
A supported fix is now available, but has not been fully regression-tested
and should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Microsoft has confirmed this to be a problem in Exchange Server versions
5.5. This problem was first corrected in Exchange Server 5.5 Service Pack
2.
Additional query words:
duplicated twice extra ccmail gateway
Keywords : kbusage exc55sp2fix XFOR
Version : WINDOWS:5.0 5.5
Platform :
Issue type : kbbug