WD95: Error Message Opening a Document with Hyperlinks |
The information in this article applies to:
-
Microsoft Word for Windows 95, versions 7.0, 7.0a
SYMPTOMS
In Microsoft Word 7.x for Windows 95, when you open a Microsoft Word 97
document containing pictures with hyperlinks, you receive one of the
following error messages where your links are located:
Error! Bookmark Not Defined
-or-
Word cannot start the graphics filter, <name of filter>.
When you click OK, you see the following error in place of the
picture:
Error! Cannot read or display the file.
CAUSE
You have opened the Word 97 file using the Word 97 Import Converter,
Mswrd832.cnv. The version of the converter that you are using does not
convert hyperlinks properly.
RESOLUTION
To resolve this problem, upgrade to the latest version of the Word 97
Import Converter. For additional information, please see the following article in the Microsoft Knowledge Base:
Q162214 WD: How to Obtain the Word 97-2000 Import Converter
STATUS
Microsoft has confirmed this to be a problem with certain versions of the
Word 97 Import converter. This problem is corrected in the version of the
converter available with Microsoft Office 97 SR-2.
Additional query words:
hyperlink
Keywords : kbdta kbconversion word7 word95
Version : WINDOWS:7.0,7.0a
Platform : WINDOWS
Issue type : kbbug
