XADM: French Admin Reports Blank Password on Newly Created Windows NT Account |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
When you use the French Exchange Server Administrator program to create new
mailboxes, the Administrator program may incorrectly indicate that the
password for the Windows NT account is blank.
Version 5.0
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem. If you are not severely
affected by this specific problem, Microsoft recommends that you wait for
the next Microsoft Exchange Server version 5.0 service pack that contains
this fix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product
Support Services phone numbers and information on support costs, please go
to the following address on the World Wide Web:
http://support.microsoft.com/support/supportnet/default.asp
NOTE: If you contact Microsoft to obtain this fix, a fee may be charged.
This fee is refundable if it is determined that you only require the fix
you requested. However, this fee is non-refundable if you request
additional technical support, if your no-charge technical support period
has expired, or if you are not eligible for standard no- charge technical
support.
For more information about eligibility for no-charge technical support, see
the following article in the Microsoft Knowledge Base:
Q154871
Determining If Your Product Is Eligible for No-Charge Technical Support
Version 5.5
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in the French Exchange Server
versions 5.0 and 5.5.
MORE INFORMATION
When the Windows NT Account Policy is set to have a minimum password
length, the Exchange Server administrator program is responsible for
creating the Windows NT account and the password for the account. For
example, set the Windows NT Account Policy to have a minimum password
length of ten characters. From the Exchange Server Administrator program,
create a mailbox named Test. For the primary account, choose to create a
new Windows NT account. After the account is created, the following dialog
will appear:
Le compte Windows NT que vous venez de creer a un mot de posse vide.
L'utilisateur devra changer le mot de passe lors de sa premiere
overature de session.
The first part says that the password is blank or empty (vide). This is
actually wrong because the Administrator program created the account with a
password of "testxxxxxx". This can be verified by connecting to the server
or by logging onto the server, if the account is given the appropriate
privileges.
Additional query words:
crash route XADM create users admin french france
Keywords : exc55sp2fix
Version : WinNT:5.0
Platform : winnt
Issue type : kbbug
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