XADM: Corrupted MIME Encoding Causes Information Store to Crash |
The information in this article applies to:
-
Microsoft Exchange Server, versions 5.0, 5.5
SYMPTOMS
An incoming Internet Mail message causes the information store to crash.
CAUSE
Messages sent over the Internet are encoded at the sending end and decoded
at the receiving end. If Base64 encoding is used and for some reason is
corrupted or improperly encoded, the decoding logic in the information
store causes an access violation, resulting in an information store crash.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5.
Keywords : exc55sp2fix
Version : WinNT:5.0,5.5
Platform : winnt
Issue type : kbbug
