XFOR: cc:Mail Migration Wizard Fails to Migrate cc:Mail User if CR Exists on Exchange Server |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5
SYMPTOMS
The Migration wizard will fail, and no mailbox is created on the Exchange
Server computer for the Lotus cc:Mail user if following condition met:
- The Lotus cc:Mail user has a custom recipient existing in Exchange
Server, and the cc:Mail user does not have any mail message in the
cc:Mail post office.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Migration Wizard
File Name Version
------------------------
Mlmig32.dll 5.5.2419.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
MORE INFORMATION
This should only be a problem with DB8, which does not create a
MAILMESSAGE section for users without mail. The same problem will occur if
the user elects to not migrate mail. The MAILMESSAGE section is used by
the importer to convert custom recipients to mailboxes. The fix is to
create a MAILMESSAGE section for each user, regardless of whether they
have mail, or whether mail is being migrated.
Additional query words:
Event ID 238 8149 8002
Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug
