XADM: Exchange Server 5.5 Service Pack 1 Update Fails on Second Cluster Node with French Primary Domain Controller |
The information in this article applies to:
-
Microsoft Exchange Server, version 5.5 Service Pack 1
SYMPTOMS
When you apply Exchange Server 5.5 Service Pack 1 Update.exe on a secondary
cluster node (inactive node), you are asked for the Exchange Service
account password. When you type the correct password the following pop-up
error message may be displayed:
The error 317 occurred while formatting windows NT error 2220 -
Microsoft Windows NT 0xc00208ac.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes
or later:
Component: Setup and Administrator Programs
File Name Version
-------------------------
Admin.exe 5.5.2438.0
Exupdate.exe 5.5.2438.0
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Pack 1.
MORE INFORMATION
The error above occurs if the Primary Domain Controller is using the French
language, whatever the language of Exchange Server.
To install this fix, perform the following steps:
- Perform a copy-and-paste operation for all the Service Pack 1 files to
the local hard drive of each cluster node.
- Perform a copy-and-paste operation for Exupdate.exe to the same
directory that contains Udpate.exe (this should be i386 on Intel-
platform computers).
- Go to an MS-DOS command prompt and type the following to run
Exupdate.exe on the first (active) node:
EXUPDATE
- Run EXUPDATE (Exupdate.exe) on the second node.
- Replace the Service Pack 1 Admin.exe in <exchsrvr>\BIN with the new
fixed Admin.exe.
Keywords : exc55sp2fix
Version : WinNT:5.5
Platform : winnt
Issue type : kbbug