| From: | John Marchant |
| Date: | 17 Aug 2000 at 00:36:25 |
| Subject: | Re: Turbo Print 7.1 |
Hi Neil. In a message on 16-Aug-00 19:25:41, you wrote:
>Registered post is even more inconvenient for the retailer when people
>falsely claim that goods weren't delivered. Almost everyone selling mail
>order now uses a system where delivery is verifiable.
That's fine when it works. But I've heard two cases (on our local
radio 'Consumer Program') where the Post Office said they had a
signature for Recorded Delivery, but the goods were not in fact
delivered to the addressee but to a completely different person.
When the problem was eventually tracked down, the PO said "we
can't guarantee that goods are delivered to the right address"!
In the cases I heard about, the goods were sent to a company who
(correctly) denied receiving them. So apparently just any
signature was accepted by the postman, and somebody quite
dissociated actually received the goods and hung on to them.
John
Honesty is the best policy, but insanity is a better defense.
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