AmigaActive (30/2059)

From:Neil Bothwick
Date:1 Aug 2000 at 13:16:20
Subject:Re: Cinema4D

Sheila Waller said,

> This was just the point I was trying to make. It was not piracy of which I
> also disapprove. I had subscribed to the magazine for some time and had a
> legitimite right to use any programme on the disk. It was simply that
> programmes on Amiga disks do not usually require serial nos to install and
> run.

Quite a few programs require serial numbers, NetConnect, PageStream, and
C4D of course.

> There was, as far as I can see, no obvious comment in the magazine (and
> I looked again last night) that such a number was needed.

There wasn't. The number should have been printed in the magazine but
it didn't happen. One of those last minute glitches that happen when
you're trying to publish an issue and close down the magazine at the
same time :(

> If it had I would
> have found out how to get it even though at the time I could not or did not
> want use Cinema4D it at that time.

You'd also have got it if EMAP hadn't closed CU, because they could have
printed it in the subsequent issue.

> I think it was one of the times my
> computer was down. And I had only just got on the internet. CUAmiga was
> discontinued and I think that someone commented yesterday that HiSoft wanted
> the number off the web site.

That was me. I don't know why, I put the number on there and was asked
to remove it.

> And what about people who at that time were not
> on the internet, how were they supposed to get that number?

By phoning or writing to EMAP/CU. I spent far too much time talking to
people at EMAP about this, even though it wasn't my responsibility to
include the serial number in the first place and I wasn't being paid for
clearing up their problems. The phone calls only stopped when I hinted
that I'd invoice for my time if it went on my longer.

> It would have
> been better to put a light version on the disk or an older version and if
> you wanted to upgrade you paid a fee in the usual way. Then we would not
> have been having this controversy.

That's not the issue. A full version was arranged, the upgrade offer was
for the manuals. It was simply a production error that resulted in the
serial number being omitted. This sort of thing happens all the time,
but no one is bothered in the normal course of events because a
correction is published the following month.

>> >Anyone posting the number to this list risks a ban.

> I do not think any one else will do so. It was a genuine mistake.

Which is why he wasn't banned.

This is not the CU list, the people responsible for the omission of the
serial number are not here. However, HiSoft specifically asked me to not
distribute the number online, so I'm honouring their request. If you
need the number, ask EMAP, ask HiSoft, ask somewhere else, but don't ask
here. Sorry if that sounds harsh, but this has been going on for almost
two years now and I've run out of nice ways of saying it.

Neil



Neil Bothwick - New Media Editor, Amiga Active Magazine
Connected via Wirenet - http://www.wire.net.uk
The UK's first Amiga-only internet access provider
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