| From: | Gary Peake |
| Date: | 30 Aug 2000 at 15:45:24 |
| Subject: | AMIOPEN: Web Sites and Support languages |
On Wed, 30 Aug 2000 13:42:41 +0200 (CEST), owner-open@amiga.com Aaron
Optimizer Digulla <digulla@hepe.com> wrote:
>Quoting "Ray A. Akey" <ray@codemain.com>:
>
>> > But it seems that the guys at amiga become aware of things only if
>> > this works
>> > against the own ideas (don`t know what he means here exactly?!)
>>
>> Just for the record, I have received nothing from this person regarding
>> questions that relate to the launch of this project and, if Gary had,
>> I'm
>> sure he would have forwarded it to me for evaluation as he usually does.
>> Who knows, we might have been able to work out something with him that
>> would
>> have worked as long as it didn't conflict with what we (Amiga) plan and
>> have
>> partially implemented for the Amiga Support Network (ASN).
>
>It seems that the origin of this is actually Amiga Germany. He tried
>to sort his problems out with them and that didn't work. Maybe you
>should get in contact with him directly and check what happened
>(because it's the indication that something is lurking in a dark
>corner; only one of 50 people who have a problem with a company
>actually complain).
Marco wrote to Petro when he got my email saying he could not use "Amiga
Developer Network" as the name of his site. Petro is away on vacation, so
the email did not get answered. Marco "assumed" that Petro was ignoring
him.
In truth, Petro handles sales and I handle all support/web site functions
so Petro would have simply referred Marco back to me anyway.
I have since had more emails from marco. He has calmed down and now
understands about the confusion that could have been caused by having two
"identical" web sites both with the same name even.
I explained that our web pages are copyright and not supposed to be copied
and mirrored without permission.
I believe we have reached an understanding and I also referred him to Goetz
Ohnesorge who works for me and speaks German so that any language barriers
can be reduced.
BTW, for any German users who feel more comfortable emailing for support in
their own language (I know I would) Goetz can be reached at:
"g'o'tz ohnesorge" <gohnesorge@lh-computertechnik.de>
Jonas is Swedish and can help in that language. He is at:
"Jonas Gustavsson" <jonas.gustavsson@mbox305.swipnet.se>
Rudi Chiarito is Italian and can help with that language. Although Rudi
doesn't actually work as a support member he has never had a problem
translating and/or helping us.
Rudi Chiarito <rudi@amiga.com>
Ray and I are English only and are at:
gary@amiga.com and
rakey@amiga.com
We will be adding Spanish and French speaking support members in the near
future.
Catch the Dream ... Amiga Dream Team