| From: | John Reed |
| Date: | 31 Mar 2001 at 22:11:29 |
| Subject: | Re: power computing |
Hi, On 31 Mar '01 Peter Gordon said :
> > I don't buy generic hardware from Amiga dealers... get better deals at PC
> > World. :) My Power Tower came within 3 days.
>
> I concurr, all the stuff I've bought from Power (Mustek Scanner, SCSI bits to
> connect said scanner to my CSMkIII, Power Tower MkII etc.) all arrived
> quickly and without problem.
Agreed. Their delivery service is good with very reasonable postal
charges. Product range is also good with fair prices.
Problems seem to arise with after sales support (in my experience).
> I've had "bad" dealings with Eyetech in the past, but I don't find it
> constructive to go on a mailinglist yelling that they are "shit". Eyetech do
> indeed have many satisfied customers (hence them being Amiga Company of the
> Year in AUI). Unless a company persistantly fails to meet a reasonable level
> or service, knee-jerk reactions like posting unkind remarks about them serve
> no purpose. Surely a better idea would be to talk to the company themselves,
> and then ASK on a mailinglist if other people have had similar difficulties
> in order to judge if the company is really incompetant or if you were just
> unlucky.
I've never had any trouble with Eyetech. Much better attitude if
you've got a product problem. Also, they do take the trouble to
monitor this list. Why can't PowerC do this sometimes ? Would seem
to me to be good PR.
Regards, John Reed
docbim@hol.gr
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