| From: | Rangel Badillo Daniel |
| Date: | 9 Mar 2001 at 19:15:59 |
| Subject: | RE: Any1 experienced with DCE repair service??? |
> Nonononono...re-read that:
> 1) The PowerPC died in January. Only two months has gone by. Actually
> -- maybe only a day or two past two months. :) Ergo, I couldn't have
> gotten it back after three months yet. :)
>
> 2) I was TOLD that it "only" takes three months normally when going
> through an Amiga dealer and having that dealer send the board to DCE
> rather than the user sending it directly to DCE. The "only" is MY
> part,
> btw -- the tech said that it takes a really long time, and that really
> long time is normally three months.
>
1999, then in Nov '99 it got broken
before they were gonna send it back (already repaired) the company went
bankrupt and the time extended to 6 months, si finally got it back in
3rd June 2000... so I guess I can wait three months but I don't know how
will softhut manage this, because the board is not under any kind of
guarantee, so I have to pay, and I'm still wondering.. who should I pay
to?? Softhut or DCE directly?? I don't know.
> 3) I had Software Hut send it to DCE. Why not? I was actually AT
> Software Hut when the problem was diagnosed.
>
> As much as I hate
> Pennsylvania, I wanna go back to Software Hut! :) Their facility is an
> Amiga-lover's paradise! The actual store front is just your normal old
> small computer dealer shop with some magazines [Amiga magazines, that
> is], some used Amiga 4000s scattered on the floor, a desk and a few
> offices...but in the back they have a HUGE room, about the size of a
> small warehouse, chock full of just about every Amiga product ever
> sold
> -- some were there for repairs, some for tower modification, and
> others
> just plain there...the only Amiga I didn't see there was the Amiga
> 1000. [Yup -- saw all the other models, including the CDTV and
> CD32....] crates full of 68060 chips, enough driver disks to tile the
> Taj Mahal....
>
>
there tho.
> Sorry to go on that rant! :)
>
> > :-) What do you recommend me then??? (Send to soft hut first??)
>
> Well, whoever your regular Amiga dealer is;
>
> whomever you got the board
> from.
>
> [If you're in Europe
>
> , it certainly wouldn't make sense to send it
> to the Software Hut here in the US first just to have it sent back to
> Germany. :) ]
>
> And that's not MY recommendation, but Chris at Software
> Hut...
>
> he told me it's always best to send bad units to the dealer you
> bought it from if you want DCE to return it to you sooner.
>
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