| From: | Don Cox |
| Date: | 17 Aug 2001 at 20:43:01 |
| Subject: | Re: Market research on the cheap - (was: impossible site) |
On 17-Aug-01, Anthony W. Prime wrote:
> So (doing a bit of research) a question for you all. Would you be
> prepared to pay a premium rate (say an 09xx number) for "none of the
> above" platform technical support? Not someone saying "Ah, Voyager,
> yes. You need to....", but it may be possible to put someone on the
> end of the phone who doesn't go quiet when you mention SSLs and URLs
> on the end of a helpline to support Linux, Amiga, Epoc, Opera, Palm,
> Bush Internet Television, ITV digital and whatever, but I repeat this
> would have to a paid for service at this stage - probably by premium
> rate call charges - and the advice would be generic, you would need to
> understand your own software.
>
> Would this be of any use, and if so for what types of thing (EG
> Banking, ISP or whatever), and how widely do you think it would be
> used?
I think it would mainly be used when first setting up an account, and
most people wouldn't mind paying a few quid for the advice, so long as
they were not paying to listen to music.
When nothing seems to work, you are glad of any help even if it costs.
I don't think it would be a heavily used service by Amiga users, but
there could be large numbers of "semi-computer" users soon.
Regards
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