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Version 2.3b

 

Getting Support

For Regular Information

For regular information on iMatix - our products, our future, and our opinions - you can subscribe to Liberetto, the monthly iMatix newsletter. Send a mail to liberetto@imatix.com with 'subscribe' in the message subject or message body.

Registered users get automatic news about updates, bugs, special offers, and other items of interest. Registration is free. To register, send a message with your comments in the body of the text. We will sometimes use your comments (with permission) on our web site. In any case, if you mail us with any question regarding Xitami, you are automatically registered.  

The Xitami Discussion Group

This is a mailing list kindly hosted by Scott Drake. The Xitami group generates 10-30 messages a day, and has an on-line archive which you can search. To subscribe, send a message with the following command in the body of the message: subscribe xitami.

For Technical Support

Non-paying users who have exhausted the FAQ and discussion list can get technical support from iMatix at support@imatix.com. We do not guarantee a fast response, but every serious query gets an answer. We depend on your feedback to improve and enhance our products. When you report problems or ask us to help with specific issues, please tell us which operating system you are using, and which release of Xitami. If the problem is reproducable, tell us as clearly as possible how you reproduced it, and provide us with the necessary material to reproduce the problem.

A technical support license costs US$250 for an organisation, per year. Contact sales@imatix.com for information.

Commercial clients should use the priority support facilities noted in their license. Questions can be sent to the Hotline at hotline@imatix.com.


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| Welcome To Xitami | Table Of Contents | Installing Xitami | Administration | Configuration | Using The Common Gateway Interface (CGI) | Using SSI and Filters | Image Maps | Virtual Hosting | The FTP service | A Beginner's Guide | Writing Web Server Extension (WSX) Agents | Extending Xitami with External Peer Processes | FAQ | Technical Implementation | Getting Support | Release History | License Agreement
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