The Ritz Hotel

Hint: Should I pay Nilo?

Hint: How do I find out more about Thomas Malloy?

Hint: What else is there to do in the hotel lobby?

Nested hint: How do I solve the crossword puzzle?
(sorry, cannot decode section)
Hint: How can I find Malloy's room?

Hint: What room Malloy was in?

Hint: How do I open the security keypad?