Some words about us! Softbear has been programming for ATARI users since 1990 and for ATARI users since 1995. We have always tried very hard to be user friendly and to maintain customer satisfaction. Our Hotline is available for registered users at all times, in fact it is best to phone at weekends (think of your cost) as I have to do a normal job during the week! Unless you order more or tell your friends, then I can give up my day job!!! We have always welcomed little challenges and problems sent to us by our customers to alter or re-design CoMa to fit their own requirements. For this we thank them, as CoMa is what it is today, a fully integrated managment system due to their promptings. We have also always tried our best to fit CoMa to individual modems as required. We hope you will continue to give us ideas and problems! Foreword Congratulations on deciding to buy a product from Softbear for your ATARI computer, with this you will learn to handle your correspondence safely and quickly via a fax modem. CoMa also has the ability to change your computer into an answering machine if you are in possession of a voice modem. CoMa voice will automatically switch between voice and fax. For all data transfer users CoMa offers a mailbox as well. This gives full remote access, plus transmission and reception of data. It also allows use as a mini-mailbox. Further information is given in the chapter "The mailbox". This software was originally developed for ATARI, and is a market leader for those users. The programme is constantly updated and offers a great deal of future potential. CoMa capabilities Fax service (CoMa) * fax programme for use with class 2 and class 2.0 modem * online display of incoming fax * on-screen display of fax transmission information * polling function (receive) with modem class 2.0 limited with class 2 * time delayed fax transmission possibility * reading of IMG and ASCII-files * up to 4 different graphic header and footer displays * Preferences for zone, company and time Mailbox (CoMa) * An integrated Z-modem protocol for easy use. * A supervisor password with access to the hole harddisk * A guest password with access to one folder * A friend password with access to another folder * The terminal-window allows you to connect to any other mailbox or to configure your modem by AT commands Voice service (CoMa Voice) * Up to 9 time selectable answering texts available * Up to 7 answering texts available for remote use via PIN * remote polling * call transfer * remote changing of answering texts Extension of CoMa Professional * polling, also sending (for class 2.0 modem or new modem with Rockwell chipset) * Fax-on-demand for unlimited folders with up to 100 fax pages per folder * Voice-on-demand for unlimited answering folders available for digital lines, which can contain up to 100 answering texts each. * Different time dependent announcements for up to ten MSN (ISDN only) * unlimited personalised access for the mailbox This handbook contains all the advice necessary to install the programme. We assume that you are fairly confident using your ATARI, and words like mouse click, dialogue box, window or menu panel are familiar to you, if not, get out that handbook of your ATARI, sweep the dust away, and start reading it. Hotline of SOFTBEAR GbR If you really get stuck you can contact us, here are the telephone numbers Questions for handbook and programme developement 004930-685 98 007 (Voice) and 004930-685 83 52 (Fax) Questions for programme developement and error reports, 004930-62709-466 (Voice) and 004930-62709-459 (Fax). A CoMa testsystem is available under 004930-62709-573 You can get us after 18.00 and at weekends as well, as we said before. It is possible that you may have to try several times if you want a conversation. However, you could try leaving a message when prompted or any other service that CoMa offers as this will be available, and you can find out what CoMa really does for you! Mailbox of SOFTBEAR GbR The phone number 004930-62 70 94 59 takes you into the Softbear mailbox. You will find a selection of programmes and data which might be of interest for the use of CoMa. You will always find the most up to date version of CoMa here and you can leave messages. Should you encounter problems with CoMa while using it, or have sudden brainwaves and ideas you want to tell us about, please do not hesitate to contact us, and we will do our best to accommodate your problem, brainwaves may take a while longer and will have to fit in with our companies philosophy, I am not going to tell you what that philosophy is, but it does not include killing whales. Wales is a different subject! E-Mail and Homepage of SOFTBEAR GbR You can get us by E-mail, via our mailbox in which you can leave E-mail either online or by: Hartmann@ThePentagon.com for problems about the programme Konzeck@ThePentagon for problems about the distributor The homepage of Softbear can be found under following address on the Internet: http://www.ThePentagon.com/SOFTBAER The prices Please note that we distribute our product as shareware on purpose. This way you can try out the product prior to purchase and ensure that your modem is compatible. If the voice partition of your modem does not work in share ware then it will not work after registration either. However, all is not lost. There is an inbuilt test programme. The best course of action at this stage is to call us. We do not promise a rapid solution as miracles sometimes take a little time, but we have provided them before! Every land except UK To get your registration key the following prices apply *DM 69,- CoMa Standard *DM 119,- CoMa Voice *DM 199,- CoMa Professional *DM 50,- Upgrade CoMa Standard to Voice *DM 80,- Upgrade CoMa Voice to Professional *DM 130,- Upgrade CoMa Standard to CoMa Professional *DM 30,- Updatekey Please send a eurocheque for the required amount, made payable to Hans-Joachim Konzeck (not SOFTBEAR!!!) or send the money to our bank account: H. J. Konzeck (mention: not SOFTBEAR!!!) Bank : Postbank Berlin BLZ : 100 100 10 account no. : 1964-103 It can take up to 2 weeks until we get the money So please pay patience!. For the UK all prices in english pounds * 44,00 CoMa Standard * 69,00 CoMa Voice * 99,00 CoMa Professional * 25,00 Upgrade CoMa Standard to Voice * 30,00 Upgrade CoMa Voice to Professional * 55,00 Upgrade CoMa Standard to CoMa Professional * 15,00 Updatekey Please send a cheque for the required amount, made payable to Inge Melville, Distributor UK Inge Melville 7 Prospect Place Saffron Walden, Essex CB11 3AB telephone: 0044-1799-52503 If you want to pay with MasterCard/EUROCARD please send us the creditcard information on a secure way! Now we wish you lots of fun whilst working with CoMa and always a "good connection". And again, use the opportunity to try out the shareversion to get to know all the functions of the programme! Berlin in july 1997 the SOFTBAER Team Parameter/Adjustements 1.0 General Here you find some information about specific functions of this programme. 1.1 HSModem On an ATARI you have to install HSModem to fix the problem with the serial port. The TOS still does not work properly! You should read it befor installing HSModem. It tells you all about the drivers for the ATARI. 1.2 Hardware requirements Information about requirements for the use of CoMa on "hardware". 1.3 Connection between modem and computer In order for data transmission to function properly we describe the correct wiring connections. 1.4 Shareware of CoMa Shareware means you can copy this programme but have to register it for regular use. The advantages are described here. 1.5 safety copy and registration You like CoMa and would like to have an unlimited version. We tell you how to get it and your update key as well. We tell you the advantage of using CoMa as APP and tell you what you have to mention by using it as ACC! 1.6 Adjustment of Parameter for CoMa CoMa has been developed according to the "plug & play" principle, it should work with all modems who understand standard class 2 or 2.0 without problems. But there are still some adjustements for one or the other version of modem type necessary sometimes. This chapter explains what adjustments may be needed. 1.7 Parameter General As the name suggests, general parameters to fit your modem are adjusted in this dialogue box. 1.8 Parameter "Fax" If there are problems with the fax service the necessary adjustments can be made in this dialogue box. 1.9 Parameter "Images" If you want to give your fax pages (created with the text editor of CoMa) a professional immage you will find out here how to do this. 1.10 Adjusting the zone and telephone company You can use different phone-companies at different times for different zones. 1.11 Adjustment of the monitor display This function increases the readability of a fax page on a small monitor (14"). Working with the fax The main dialogue box and working in fax mode is explained here.. 2.0 Maindialogue box in overview If you want to know in key words which button triggers which action this is the place to look. 2.1 Fax-Preview window Here you find out everything about the preview-windows for display of fax pages. 2.2 The Editor CoMa has its own texteditor for short fax messages. You find out everything about the wildcard and formation possibilities here. 2.3 select button "Load" CoMa can read various files and prepare them for fax service. Which ones and conditions for use can be found here.. 2.4 select button "send" To find out what is sent and how it is sent read this, it is very important. 2.5 "Send Folder"-button Sometimes preview-windows are not sufficient, or you want to send a lot of fax-pages without using the preview windows. 2.6 Voicemode and Receive (manual and automatic receive) These two functions are available for manual reception. There are some important differences in the kind of manual reception which are explained here. You also receive some practical tips for manual and automatic reception. This is a very useful chapter if you only have one telephone line and no voice modem. 2.7 Administration of fax numbers Do you get bored by administration? This chapter tells you how CoMa will do it for you! 2.8 Fax jobs Serial jobs and Fax jobs are explained here. For reasons of economy one will find it useful to make best use of cheaper tarrif times for fax mailing. If you want to save money read this. If you don`t please send it to me. 2.9 "Calls"-list All incoming calls and outgoing faxes are administrated in their own file and displayed in a special window. Here you find out how to read and evaluate the list. 2.10 Dial Only CoMa does not only do fax but you can use your modem as a dialling machine as well. 2.11 Polling Modern modems not only receive and send fax but can also call up fax. A number of companies and institutions offers a fax polling service. The conditions for fax polling are explained in this chapter. The answering machine of CoMa Voice and CoMa Professional These two extensions turn your computer into a real communication genius. The extent of the functions beats everything offered in normal appliances on the market. 3.0 The voice part (overview) A short overview with which functions of CoMa Voice ie CoMa Professional are fitted. 3.1 system conditions Some technical pre-conditions are necessary to enable the installation of answering machine, fax-on-demand and voice-on- demand. This is described here. 3.2 Upgrade-Registration If you already have a registered CoMa version you only need an upgrade registration 3.3 Parameter Voice The use of the voice part without problems necessitates a few adjustements because there are many different modems with unstandardised activation around. We explain very clearly here which parameters are available in order for you to avoid breaking out in sweat. 3.4 Parameter convert sound CoMa is able to convert AIFF and WAVE sound-files into the ZyXEL and Cybermod file format 3.5 Specialities of the recommended modems This chapter shows the most important adjustements for the five modem types we tested. We also explain a bit the hardware deficiencies of the various appliances and give you tips for the selection of the matching modem. 3.6 Record and replay of messages This chapter explains how to record messages . We also tell you which messages you should record for remote call and where these files belong. You will find out how to test replay the messages here as well. 3.7 Parameter messages After you have recorded the system messages you can start to record the time delayed message texts and adjust the paths for this. The personalised messages are also defined in the dialogue box "messages". We also introduce you to the extensions of CoMa Professional for First Level and Second Level Messages here. 3.8 Replay of calls (The calls list) For calls to be able to be accessed to quickly they are administered in a calls list just like incoming fax and data calls. 3.9 Remote calling The functions of the remote call are quite extensive. You find all necessary information here to get used to it The Mailbox CoMa contains a mailbox with which you have access to your data via a modem from all over the world. You can also issue limited access possibilities in the standard version for two groups of users to access information. Full information is given here. 4.0 The Mailbox (overview) A small overview of structure and function of this part of the communication manager. 4.1 Installation of mailbox Before using this function there are some things to be adjusted under preferences, especially the passwords have to be carefully selected. We accept no liability for damage to your data caused by access by other users. 4.2 Tips for the send modem For login to function we give you some tips from our experience. 4.3 Commands of the mailbox There is no user surface in the mailbox, all actions are called with key commands, similar as for computers with DOS in bygone times. What kind of cammonds there are is described here. 4.4 Three ways to login to the mailbox Not every modem enables you to automatic login. For those appliances especially we built some back doors if the cata- calling-tone is not sent. 4.5 Extension of Mailbox in CoMa Professional We have provided for an unlimited number of passwords for the establishment of personalised access in CoMa Professional. How this functions is described. 4.6 The Terminal programme in CoMa If you want to configure your modem or to connect to a mailbox you need a terminal programm. Why don«you use the inbuildt terminal of CoMa? Troubleshooting Important information if a problem appears. Only for expert use This chapter shows you the initstrings that are sent to the modem at the beginning of a transmission. You can edit these strings but be carefull, you should realy know what you do here!