Troubleshoot the Office Assistant

Choose a different Office Assistant   Some Assistants are more active than others. To choose a different one, right-click the Assistant, and then click Choose Assistant on the shortcut menu. On the Gallery tab, click Back or Next to see the available Assistants. The Office Logo is the least active of the Assistants.

Limit its movements   Click the Assistant, and then click Options. On the Options tab, clear the Move when in the way check box. Clearing this option also limits the movement of floating toolbars.

Move the Assistant   Drag the Assistant to another location on your screen.

Hide the Assistant   On the Help menu, click Hide the Office Assistant.

Turn off the Assistant   Click the Assistant, and then click Options. On the Options tab, clear the Use the Office Assistant check box.

Turn off Assistant sounds   Click the Assistant, and then click Options. On the Options tab, clear the Make sounds check box.

If you don't see the Help topic you want after asking a question of Help, click the See more arrow in the Office Assistant balloon.  If you still can't find the topic you want, click None of the above, look for more help on the Web. Information about finding Help topics appears and provides you with two suggestions for finding the Help topic you want. You can also click search tips for guidelines on how to focus the list of Help topics by rephrasing your question to the Assistant or by using the Index tab in Help.

If you still can't find the Help topic you want, click Send and go to the Web to start your Web browser and connect you to a Web site to look for more Help. You can also describe what you were trying to do at the time you asked the Assistant for Help. Your question and any comments you provide will be collected and used to improve future versions of the Help system.

Note   Depending on your system configuration, None of the above, look for more help on the Web may not be available on your computer. You must have a Web browser installed on your computer and access to the Internet to use this feature. If this feature isn't available, see your system administrator.

• A tip or message balloon might appear in front of another balloon. Close the balloon in front to see the one behind it.
• Some message balloons close automatically when you click in the Microsoft Access window. These are informational messages that don't require a response. For example, when you check spelling, a message tells you when you're finished. You won't see this type of message again unless you repeat the action that causes it to appear ù for example, when you check spelling again.