Troubleshoot distribution lists
I get an
error message when I save my distribution list.
- You must give a name to your distribution list.
- Depending on your e-mail system, there may be size limits to distribution lists. If your
e-mail server tells you that your distribution list is too large to save, you can create smaller distribution lists and then include them in the large distribution list. You can also save a
distribution list to a personal contacts folder.
How?
- Open the distribution list you created.
- On the File menu, click Move to folder.
- In the Folders list, click a folder to move the distribution list
to, or click New to move to a new folder.
I created a distribution list, but I don't see it in my folder.
Distribution lists are saved in your Contacts folder, marked with
.
A contact I deleted still appears in my distribution list.
You need to update your distribution list. Open the distribution list, and then click Update Now.
The e-mail addresses in my distribution list don't work.
- You must save a distribution list before you can use it to send messages.
- If you received a distribution list as an e-mail attachment, only the e-mail addresses that are in the
Global Address List
will work. Addresses that are from a Personal Address Book
or
Contacts folder will not work. You will need to get those contacts
or addresses from the sender and add them to your
Personal Address Book or
Contacts folder.
I can't hide the names in my distribution list.
When you use a distribution list, the names of all the people on the distribution list
will appear in the To
field of everyone's message.