Redial a phone number

1. Click Contacts .
2. On the Actions menu, point to Call Contact, point to Redial, and then click the number you want to call.
3. Click Start Call.
4. Pick up the phone handset, and then begin your conversation.
5. Click End Call, and then hang up the phone.

Note  To keep a record of the call in Journal, select the Create new journal entry when starting new call check box prior to clicking Start Call. A journal entry opens with the timer running. You can type notes in the body of the journal entry while you talk. When you are finished with the call, click Pause Timer to stop the clock, and then click Save and Close .