Troubleshoot folders

I can't see my most recent file change in the folder.

When you make changes to files, such as renaming, copying, deleting, or moving, the changes may not be immediately visible. To see the changes you made, click the View menu, and then click Refresh.

Tip

To quickly see the changes you made, press F5.

I can't open another user's mailbox or folders.

I can't delete, move, or rename a specific folder.

You may be trying to perform one of these operations on the default Microsoft Outlook folders (Inbox, Calendar, Contacts, etc.). You can only perform these operations on folders you create.