Troubleshoot importing and exporting

Only one of my recurring tasks or appointments is displayed.

If you export a recurring task or appointment from a personal folders file stored on your hard disk, only the first occurrence is exported. Make copies of the tasks or appointments and change the dates.

The Map Custom Fields button is not available.

The Map Custom Fields button in the Import a File dialog box might not be available when you try to import data from another program or file. In the The Following Actions Will Be Performed dialog box, select the Import check box. The Map Custom Fields button becomes available.

My vCard or vCalendar file attachment is missing or broken into text.

vCards and vCalendar files are text files. If the attachment appears as text in an e-mail message, select the text, drag and drop it to the calendar folder for vCalendar, or to the contacts folder for vCard.

I imported a file, but the results are wrong.

Outlook requires that individual records be placed in rows with fields in columns. If a file contains individual records in columns instead of rows, rearrange the data so that each record is in a row.

A text file can contain only one type of item because the delimited text format allows for only one set of fields per file. These fields are usually the first row in the file.

I get an error message when importing information from Microsoft Excel.

One of the following problems with range names might be the cause:

How?

  1. In the Excel worksheet, select the rows and columns that contain the information that you want to import.
  2. On the Insert menu, point to Name, and then click Define.
  3. In the Names In Workbook box, type a name for the range that you just specified, and then click Add.
  4. The name cannot contain spaces, and it cannot be the same as the name of a column header.
  5. Click OK, and then on the File menu, click Save.
  6. Quit Excel.