Command & Conquer™ Generals Terms of Service for Online Features These terms of service govern your use of Command & Conquer Generals Online Features (the “Service”), which Electronic Arts (“EA”) makes available to you. You should periodically check here for rules and for updates and new information. All of our services, regardless of when they are added, are governed by our Terms of Service. Appropriate Online Content. By "Content," we mean the software, communications, images, sounds, and all the material and information you see or use on our Service. EA, our users, our affiliates, and our independent content providers provide most of the Content on the Service. EA does not pre-screen all Content available on our Service. EA does not assume any responsibility or liability for Content that is provided by users. EA does not endorse, approve, or prescreen any Content that you or other users communicate on the Service. We reserve the right to remove Content that is objectionable to us for any reason. Neither EA nor its affiliates assume any liability for any failure to remove, or any delay in removing, Content. You bear the entire risk of the completeness, accuracy or usefulness of Content found on our Service. Content must reflect our standards, and we may remove it if, in our best judgment, it does not meet those standards. When we do, you may receive a warning from us if you were responsible for posting the offensive Content. If it's a serious offense or you've violated our rules before, we may ban you from participating in the Service. Strong vulgar language, crude or explicit sexual references, discussions of illegal drugs, and hate speech are offensive and always inappropriate Content for the Service. In other cases, there may be "gray areas". Always use your best judgment. If you would not say something in a room full of people you have never met, or in the workplace, please don't post it on our Service. EA makes the final determination about whether Content is objectionable or not. This determination is in our sole discretion, and is final. EA representatives may monitor your communications on the Service. But, because we cannot monitor all of the Content, and we do not attempt to do so, you might encounter something you don't want to see. You can report it to the game support. Your good judgment in making reports, particularly about the opinions of others, is important and appreciated. EA does not endorse or oppose the opinions of any user, but we may take issue with the manner in which an opinion is expressed. Online Conduct. You agree that you will be personally responsible for your use of the Service and for all of your communication and activity on the Service, including any Content you contribute, and that you will indemnify and hold harmless EA, its subsidiaries, affiliates, employees, officers, and directors from any liability or damages arising from your conduct on the Service, including any Content that you contribute. Online conduct should be guided by common sense and basic etiquette. You will violate the Terms of Service if you (or others using your game) do any of the following: • Post, transmit, promote, or distribute Content that is illegal. • Harass, threaten, embarrass, or do anything else to another user that is unwanted. This means: don't say bad things about them, don't keep sending them unwanted messages, don't attack their race, sexual orientation, religion, heritage, etc. If you disagree with someone, respond to the subject, not the person. • Transmit or facilitate distribution of Content that is harmful, abusive, racially or ethnically offensive, vulgar, sexually explicit, defamatory, infringing, invasive of personal privacy or publicity rights, or in a reasonable person's view, objectionable. Hate speech is not tolerated. • Disrupt the flow of chat with vulgar language, abusiveness, hitting the return key repeatedly or inputting large images so the screen goes by too fast to read, use of excessive shouting [all caps] in an attempt to disturb other users, or flooding [posting repetitive text]. This is online vandalism, and it ruins the experience for others. • You may not impersonate another person (including celebrities); indicate that you are an EA employee or a representative of EA, or attempt to mislead users by indicating that you represent EA, Westwood, or any of EA's partners or affiliates. • Attempt to get a password, other account information, or other private information from a user on the Service. Remember: EA employees will NEVER ask for your password. Don't give your password, reminder words, or personal information out to anyone. • Upload any software or Content that you do not own or have permission to freely distribute • Promote or encourage any illegal activity including hacking, cracking or distribution of counterfeit software; • Upload files that contain a virus or corrupted data; • Post messages for any purpose other than personal communication, or transmit advertising, promotional materials, chain letters, pyramid schemes, or make any commercial use of our Service. • Improperly use the game support or make false reports to EA staff about other users. Obey the rules wherever you are. This includes rules for use of third party tools, and rules of interactive service providers, state, local, federal laws, or foreign or international law where appropriate. Ignorance of the law is no excuse. Other services have their own rules, and you should consult them before interacting. Illegal behavior. The laws that apply in the offline world must be obeyed online as well. We have zero tolerance for illegal behavior on the Service. We terminate use of the Service and cooperate with law enforcement on such matters. Connecting to the Service; Public Nature of Communications. When you connect to the Service, we may retrieve information from the computer used to log onto the Service about the computer's hardware system and any data related to the computer's operation of EA Software. We will not collect any personal information about you, however, without your knowledge and consent as stated in our Privacy Policy at www.ea.com. You acknowledge and agree that your communications with other users via chats, conferences, bulletin boards, and any other avenues of communication on this Service are public and not private communications, and that you have no expectation of privacy concerning your use of this Service. You acknowledge that personal information that you communicate on this Service may be seen and used by others and result in unsolicited communications, therefore we strongly encourage you not to disclose any personal information about yourself in your public communications on our Service. EA is not responsible for information that you choose to communicate to other users on the Service, or for the actions of other users. Commercial Activity and Unsolicited E-mail. You may not advertise any goods or services on the Service. Chain letters and pyramid schemes are not allowed. You may not use any areas of the Service to collect information, including login names, about users, and use of such information to send unsolicited e-mail or for any other purpose is strictly prohibited. You may not exploit the Service for any commercial purpose. If you violate our terms, we may prohibit you from using the Service and/or take further legal action. Copyrights and Trademarks; Proprietary Rights. EA’s content is owned by EA and our licensors, and is protected by copyrights, trademarks, and other intellectual property rights. It is very easy to copy things in cyberspace, but that doesn't make it acceptable or legal. You may not copy or download any Content from the Service unless we have expressly authorized you to do so. You must also have the legal right to upload any Content to the Service before you do so. You shall not copy, transmit, modify, distribute, show in public or in private, modify or create any derivative works from the Content you find on the Service, unless EA expressly authorizes you to do so. Making unauthorized copies of any Content found on the Service can lead to the revocation of your ability to use the Service and may subject you to further legal action. Similarly, other content owners may take criminal or civil action against you. In that event, you agree to indemnify and hold harmless EA and its subsidiaries, affiliates, related companies, employees, officers, directors and agents. Once you post or send any Content to the Service, you expressly grant EA the complete and irrevocable right to quote, re-post, use, reproduce, modify, distribute, transmit, broadcast, and otherwise communicate, and publicly display and perform the Content in any form, anywhere, with or without attribution you in EA's discretion, and without any notice or compensation to you of any kind. EA Software. EA grants to you a non-exclusive, limited license to use EA’s software (“EA Software”) to play games on our Service. You may not sub-license, or charge others to use or access EA Software. You may not use EA Software for any other purpose. You may not translate, reverse-engineer, reverse-compile or decompile, disassemble or make derivative works from EA Software. You may not modify EA Software or use it in any way not expressly authorized in writing by EA. You understand that EA's introduction of various technologies may not be consistent across all platforms and that the performance and some features offered by EA may vary depending on your computer and other equipment. EA HAS NO LIABILITY OF ANY KIND OR NATURE IN CONNECTION WITH YOUR USE OF THE EA SOFTWARE (INCLUDING LIABILITY FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGE TO YOUR COMPUTER HARDWARE OR SOFTWARE), AND THE ENTIRE RISK OF USE (INCLUDING WITHOUT LIMITATION ANY DAMAGE TO YOUR COMPUTER HARDWARE OR SOFTWARE) RESIDES WITH YOU. EA Software may be subject to United States export controls. If you download EA Software from EA, you warrant that you are not located in any country, or exporting EA Software to any person or place, to which the United States has embargoed goods. Limitations On Warranty And Liability. YOU EXPRESSLY AGREE THAT THE USE OF THE SERVICE, EA SOFTWARE, AND THE INTERNET IS AT YOUR SOLE RISK. THE SERVICE, EA SOFTWARE, EA PRODUCTS, AND THIRD-PARTY SERVICES AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. EA PROVIDES THE SERVICE ON A COMMERCIALLY REASONABLE BASIS AND DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT EA WILL HAVE ADEQUATE CAPACITY FOR THE SERVICE AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA. EA MAY CANCEL THE SERVICE AND/OR LIMIT YOUR USE OF THE SERVICE AT ANYTIME. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH EA ABOUT THE SERVICE IS TO STOP USING THE SERVICE. YOU ACKNOWLEDGE AND AGREE THAT EA, ITS SUBSIDIARIES, AND AFFILIATES ARE NOT LIABLE FOR ANY ACT OR FAILURE TO ACT BY THEM OR ANY OTHER PERSON REGARDING CONDUCT, COMMUNICATION OR CONTENT ON THE SERVICE OR USE OF EA SOFTWARE. IN NO CASE SHALL EA'S OR ITS SUBSIDIARIES', AFFILIATES', EMPLOYEES', OFFICERS', OR DIRECTORS' (COLLECTIVELY, "EA AFFILIATES") LIABILITY TO YOU EXCEED THE AMOUNT, IF ANY, THAT YOU PAID TO EA FOR THE SERVICE AND/OR THE EA SOFTWARE. IN NO CASE SHALL EA OR EA AFFILIATES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EA SOFTWARE, THE INTERNET OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE AND/OR EA SOFTWARE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, EA'S AND EA AFFILIATES' LIABILITY SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW. EA DOES NOT ENDORSE, WARRANT OR GUARANTEE ANY THIRD PARTY PRODUCT OR SERVICE OFFERED THROUGH THE SERVICE AND WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.