Contact Information

Contact information

Deneba Software
7400 S.W. 87th Avenue
Miami, Florida 33173

Phone: (305) 596-5644
Fax: (305) 273-9069

Hours of operation are 9 a.m. to 6 p.m. (Eastern time) weekdays.
You can send e-mail and faxes 24 hours a day, seven days a week.

Sales

Phone: Call (305) 596-5644 and dial "2" at any time during the welcome message.

Fax: Fax requests for product information and orders to (305) 273-9069.

E-mail: Send messages to sales@deneba.com, or through the online services listed below. If you know the recipient's name, put the name in the Subject field of the message.

Customer Support And Technical Assistance

Phone: Phone support is not available for Evaluation versions, only e-mail and fax support are available.

Fax: Fax technical questions to (305) 273-9069.

E-mail: Send questions to support@deneba.com, or through the online services listed below.

International Operations

Fax: Registered users can fax technical questions to (305) 273-9069.

E-mail:

Technical questions: intlsupport@deneba.com.
Sales and Marketing questions: intlsales@deneba.com.

To reach individuals directly by phone or e-mail

Phone: Call (305) 596-5644 and dial a direct extension.

E-mail:

If you know the recipients first and last name: Address e-mail like this: first_last@qmail.deneba.com (the _ character is an underscore, not a space).
If you don't know the recpient's complete name: Address e-mail to: postmaster@deneba.com and put the recpient's name in the Subject field of the message.

Commercial online services supported

Deneba Software has forums on America Online and CompuServe to provide technical support and product information to customers who don't have Internet access.

America Online

Forum keyword: Deneba
E-mail address: Deneba

CompuServe

Forum: Macintosh Vendor Forum B (Go MACBVEN) Section 15
E-mail address: 76004,2154