Xoom Support |
Xoom Info Support
Answers to Common Questions |
| Question: | What is the name of my Xoom Info database? |
| Answer: | The Xoom Info database consists of two files, XI2DB.DB and XI2DB.LOG.
XI2DB.DB is the database itself. XI2DB.LOG is a transaction log
file that records every entry you make to the database. It is
used to reconstruct your database in case it becomes corrupted
inadvertently.
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| Question: | When I attempt to open Xoom Info, I receive an ODBC Database Error 08001 with the following message: "[WATCOM][ODBC Driver] [WATCOM.SQL] Unable to connect to database server. Specified database is invalid". What do I do? |
| Answer: | XI2DB.DB and XI2DB.LOG are the default names of the two files
that comprise the Xoom Info database. Both of these files must
be present and synchronized for the database engine to function
properly. There are many situations (e.g. power failure, turning off your system without shutting down Windows in an orderly fashion, etc.) that can cause your database to become corrupted. For this reason, it is wise to make frequent backups of your database. Daily backups are recommended if you are dependent on the information maintained within your Xoom Info system. If XI2DB.DB and XI2DB.LOG should become unsynchronized, Xoom Info will refuse to open and give an error indication. If this happens: 1. Use Windows Explorer to find XI2DB.LOG in the Xoom Info directory. 2. Change the name of XI2DB.LOG to XI2DB.BAK. 3. Attempt to restart Xoom Info in your normal way. If synchronization was the source of the problem, the database engine will generate a new log file and force the database to open normally. If the database will not open after you have taken these steps, the problem is more serious and you will need to seek technical support. You can email Xoom Technical Support using the link at the bottom of this page.
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| Question: | Can I have more than one database? |
| Answer: | Xoom Info permits you to maintain multiple personal databases
but only one can be open at a time. Each database must be in a
separate directory. XI2DB.DB and XI2DB.LOG are the default names of the two files that comprise the Xoom Info database. Both of these files must be present and synchronized for the database engine to function properly. If you wish to create multiple databases, the extra databases must be saved in a different directory than the original directory. It is also advisable to give each new database a different name.
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| Question: | How do I back up my database? |
| Answer: | The only way to adequately insure that your data is protected
from corruption or loss is to perform database backup regularly
(daily is recommended). To do this simply copy both XI2DB.DB and
XI2DB.LOG onto a floppy disk or onto another hard disk separate
from the one housing Xoom Info on your computer. As your personal database grows larger, it will eventually exceed the capacity of a floppy disk. At that point, use a file backup or compression utility to backup the two files and link them into a single zipped file that will continue to fit a single floppy disk. Eventually, even zipping backup files will overflow a single diskette and require that a backup program be employed that will compress files onto multiple diskettes.
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| Question: | My Xoom Info database has gotten too large. How do I reduce its size? |
| Answer: | After a while, the XI2DB.LOG file will grow to a very large size.
If you are experiencing no difficulty with your database and only
if you are experiencing no difficulty with your database, you
can rename XI2DB.LOG to XI2DB.BAK while Xoom Info is closed. When
you start Xoom Info for the first time after that, the program
will generate a new, empty log file for use on future sessions.
After you have run Xoom Info successfully to insure that no problems
exist and after making a suitable backup of the entire database
(i.e. both XI2DB.DB and XI2DB.LOG) you can delete XI2DB.BAK (the
old log file). Note: The database engine sets read only attributes on both XI2DB.DB and XI2DB.LOG when the databases are closed. Windows will warn you about this and require that you override the warning when you attempt to rename the file. |
| Question:
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After I use the File/Save Copy As command on the menu bar to make a new database, I cannot open the new database. I get an ODBC Database Error 08001. What did I do wrong? |
| Answer:
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The Watcom database engine will not permit two databases to reside in the same directory. Delete the copy you just made. Then repeat the process used to make the first copy but place it in a separate directory from the one used for the original database. You should then be able to close the original database (File/Close) and open the new one (File/Open) by browsing to find it in its new directory. |
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