MULTIGEN NEW ADDITION
FOCUSES ON CUSTOMER SERVICE

Technical Support Expert Brought On To Help Customers Succeed

SAN JOSE, Calif. -- March 10, 1997 -- MultiGen Inc., the leader in realtime 3D authoring software, announced today that it has named Brian Bartel as the Vice President of Professional Services. In a new role for MultiGen, Bartel will be responsible for the technical support, customer training and the introduction of the new customer solutions center.

"Brian is a widely known and respected force in the software support industry," said Ray Homan, Executive Vice President for MultiGen Inc. "As an experienced software support manager and a recognized industry expert and consultant, Brian understands the needs of our clients and prospects. He will also be able to define and enhance service and support programs that will result in successful partnerships between MultiGen and its customers."

Bartel brings to MultiGen the ability to develop a comprehensive integrated support program for all of the company's customers. He has seasoned experience as an executive managing sales, engineering and marketing professionals.

Prior to joining MultiGen, Bartel was a principal at his own consulting company. He founded this firm to provide consulting services, focusing on service delivery improvement and support excellence for high technology companies.

Bartel played many different roles and represented a number of different companies including: Service Management International, Netcom, General Magic, Netscape, and Cisco Systems. Before he began consulting, Bartel spent 10 years at Software Publishing, where he held many different support positions, including Senior Manager of Support Operations and Technical Support Manager.

Bartel received an MBA in management from UCLA, Anderson Graduate School and he earned a BS in computer science from California State University, Chico. He is also a well-respected and much-requested speaker at industry conferences and events.

MultiGen Inc., founded in 1986, is the leading supplier of realtime 3D authoring software for visual simulation, entertainment and CAD visualization applications. Its products, including MultiGen II, GameGen II™ and SmartScene™ are used to create 3D objects and scenes used in realtime applications for non-immersive and immersive environments. Headquartered in San Jose, California, the company markets its products worldwide directly, through a network of distribution and VARs, and via partnerships with leading computing and realtime simulation companies.

For More Information, contact:

MultiGen Inc.
Chris Stocker
408/261-4100
cstocker@multigen.com

MultiGen and OpenFlight are registered trademarks and GameGen and SmartScene are trademarks of MultiGen Inc.

All other trademarks mentioned herein are property of their respective owners.

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