MAC OR WINDOWS ENGLISH-LANGUAGE ONLY CD: HGW100C7100001-340
Installing PhotoDeluxe
To install Adobe PhotoDeluxe, follow these steps:
- Read the file included on the Adobe PhotoDeluxe CD entitled "ReadMe". It contains important compatibility and operating information about Adobe PhotoDeluxe.
- Locate the Adobe PhotoDeluxe serial number printed at the top of this page. It is also located on the front of the CD.
- Run the Adobe PhotoDeluxe installer. If you are using a Macintosh, the installer is named "Adobe PhotoDeluxe Installer". If you are using a PC with Windows, double click on the file named "Install.exe" (or you may double click on the Setup.exe file located in the Install directory on the CD). Follow the installer instructions, entering your name and serial number when asked.
- You will also have the option to register online as part of the installation process. If you have a modem connected to your computer, turn it on and complete this easy-to-use automated registration program. If you don't have a modem, you can still use this registering software to complete a printed copy of your registration information for mailing or faxing to Adobe. As a registered user, you will be qualified for special discounts on product upgrades, new product announcements and special technical support services.
- FOR WINDOWS USERS: In order to be able to load images from your Casio digital camera directly into PhotoDeluxe, you must first run the Casio TWAIN installer. You will find this installer on the PhotoDeluxe CD in a directory called "Disk1". Double click on the "Setup.exe" file in the "Disk1" directory and follow the default options in the installer. This will load the necessary TWAIN support files needed for PhotoDeluxe to "see" the Casio camera. After this installer has been run, you must choose "Select TWAIN_32 Source" from the File>Acquire menu, and click on "Casio Digital Camera". Then select File>Acquire>TWAIN_32" and click on the Open Camera button.
Online Help
PhotoDeluxe features an extensive on-line help system to make using the program easy and informative! If you have a question about any feature of the program, just click the "Help" button in PhotoDeluxe. To find information about a specific topic, press Control-F (Windows) or Command-F (Macintosh) and type the word or topic for which you would like more information.
The PhotoDeluxe User Guide
All PhotoDeluxe program documentation is included on the CD-ROM in the "Extras" directory in a file entitled "Usrguide.pdf". It is stored in the Adobe Acrobat format and can be opened with the Adobe Acrobat reader (also included on the CD).
Acrobat Reader
To install the Acrobat Reader on your Macintosh, open the folder named "Acrobat Reader Install" and double click the file named "ACROREAD.MAC". To install the Acrobat Reader on your Windows PC, open the directory named "Extras", then open the "ACROREAD" directory and double click on "ACROREAD.EXE". For more detailed instructions, read the file called "Readme_r.txt" in the "ACROREAD" directory.
Technical Support
Along with your Adobe PhotoDeluxe software, Adobe CustomerFirst offers the following Technical Support options:
- The Adobe Automated PhotoDeluxe Technical Support number at 206 628-5724 contains access to various automated support systems available 24 hour a day, 7 day a week:
- FAXYI - Adobe's faxback system contains notes and tips for current Adobe Products.
- Adobe Automated Support Line - Use this touchtone telephone controlled system to hear answers to your questions about Adobe PhotoDeluxe. This system is also able to fax documents from our FAXYI service.
- If you use an on-line service like America Online or CompuServe, you can visit the Adobe Forum and correspond with PhotoDeluxe experts to get answers to commonly asked questions. On America Online, type keyword "Adobe' and enter the Adobe PhotoDeluxe message board. On CompuServe, type "GO ADOBEAPP" and enter the PhotoDeluxe Forum.
- Visit Adobe's corporate world wide web site and follow the links to Customer Support where you can search the Technical Support database for technical documents about all of Adobe's products. The Adobe web site can be accessed at http://www.adobe.com.
- To discuss fee-based person-to-person technical support options with an Adobe CustomerFirst Service representative, call 800 685-3652 between 6 am and 5 pm, PST, Monday through Friday. A variety of support options are available including single incident call support, 900 number access and even yearly support contracts.
Customer Service
Adobe's Customer Service Center is open 24 hours a day, 7 days a week. Customer Service Representatives can answer questions about the status of product orders and can arrange for the delivery of replacement discs or manuals (mailing and processing charges may apply for delivery of replacement media). You can reach Customer Service at 800 888-6293.
