Help is fully context-sensitive. You may hit F1 at any time to enter the help system. Use the UP and DOWN arrow keys to scroll this window, or F5 to "Zoom" it to a fullscreen size. Use TAB and RETURN to select further topics for reading.
Related Topics: *
Index
Using
Keyboard
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Index
To select a topic from the index, double click on the topic name.
General
Using
mouse
Using
keyboard
How
Contact
Hercules
How
software
updates
Returning
Products
Repair
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Drivers Installation
Use this dialog box to tell INSTALL which drivers to copy or install from the Hercules product diskettes. First use the mouse or the TAB and SPACE keys to select the desired options in the Driver Set, then click on OK (or hit O) to start the process. If you do not wish to install any of these drivers, click on Cancel (or hit ESC).
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Exit
Select this menu item to exit the INSTALL program and return to DOS.
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Using the Mouse
Using a mouse or other pointing device is pretty straightforward. If your mouse does not work, please exit the program and verify that your mouse driver has been loaded. D
The mouse interface works much like Microsoft's Windows 3.1 operating environment: clicking on the upper-left corner of a Window cancels it; clicking on the upper-right corner of the window maximizes or minimizes the window. If a window has vertical or horizontal scroll bars, you can use the mouse to scroll the display.
Menu items and dialog box buttons are selected with a single click. The help system (which you are in now) often contains "hypertext" links to other help screens, like this: See Index. Clicking once on a hypertext link highlights it; double clicking takes you to the help screen.
See also: General
Help
Index
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Using the Keyboard
Hit F5 to enlarge this help window!
Standard Keystrokes:
TAB
Move between fields in a dialog box
ENTER
Select an item in a dialog box
ESC
The equivalent of clicking on CANCEL in a dialog box
Arrow Keys
Move between menus and menu items
Hotkeys:
F10
Activate the menu bar
ALT-X
Exit the Program
F1
Help!
F5
Zoom help Window
See also: General
Help
Index
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The README Menu
The README menu has the option: VIEW ON-LINE DOCUMENTS. When you select this option, a scrollable, resizeable window will be displayed. You can open and view any text files in this window, including the README.TXT and MONITORS.TXT files. The README.TXT file contains up-to-the-minute information and is recommended reading.
See also: General
Help
Index
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The HELP Menu
The Help menu has two options. Select one of the following for details:
General
See also: Index
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How to Contact Hercules
If you require technical assistance with your Hercules product, please contact Technical Support at (510) 623-6050. We are open between the hours of 7:00 AM - 5:00 PM Pacific Time (10:00 AM - 8:00 PM Eastern). If possible, call from your computer. Please have the serial number of your product ready when calling. A
You may also fax us your technical questions at (510) 623-1112.
If you have a modem, we suggest that you give the Hercules Technical Support BBS a call. You can download the latest software updates, as well as over 50 megabytes of true-color images, Windows fonts and accessories, CAD utilities, programming tutorials, and programs of general interest. You can also leave messages for the tech support staff and chat with other Hercules product owners. The phone numbers are: a
(510) 623-7449 (V.32bis)
(510) 623-7142 (V.32bis)
(510) 623-7034 (V.32)
All lines operate at N-8-1. The first time you call, you will be asked for your product's serial number. A valid serial number is required for complete access to the BBS. R
If you're interested in downloading files besides driver updates, we recommend that you first download ALLFILES.ZIP. This unZIPs into a text file containing a list of all the files available for downloading on the BBS. It can be less overwhelming to view this file off-line, and then call back when you know what you want to download.
See also: General
Help
Index
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How to Obtain Software Updates
Hercules updates driver and utility software on a regular basis. To find out the version of the software you're currently using, examine the label of your diskettes or view the README.TXT file. 2
There are four ways to obtain a software update: &
1. From your dealer or distributor. 0
2. From our BBS (see How
Contact
Hercules)
3. By mail from Hercules ?
If you would like a copy of the latest software sent to you by mail, please call Hercules at 1-800-532-0600. There is a $15 shipping/handling fee for diskettes, and a $10 manual update fee. VISA and MasterCard are accepted. You may also send a check for the appropriate amount to Hercules at the following address: z
Hercules Computer Technology
3839 Spinnaker Court
Fremont, CA 94538
Attn: Driver Updates
Please include your name, address, and product name.
See also: General
Help
Index
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Returning Products for Repair
If you have a Hercules product which needs repair, please call our technical support department at (510) 623-6050 between 7:00 AM - 5:00 PM Pacific Time to receive an RMA (Returned Merchandise Authorization) number. No returned products will be accepted without this number. Please have the serial number of your product ready when you call. 6
Products should be shipped to the following address: w
Hercules Computer Technology
3839 Spinnaker Court
Fremont, CA 94538
Attn: RMA _______
Once Hercules receives your product, there is a 48 hour turnaround time. Hercules offers free shipping back to the customer via UPS Blue (2nd day air) in the United States, and UPS Ground within California. We can also ship UPS Red Collect, or Federal Express with your account number.
When calling for an RMA, you can ask for a cross shipment. Cross shipments require a VISA or MasterCard number or purchase order number for collateral purposes. Products are then shipped within 48 hours.
The warranty period on all products is two years from the date of purchase, or two and a half years from date of manufacture.
RMA numbers expire 30 days after they are issued. If you call Hercules for an RMA number, and 30 days passes before you return the product, please call us for a new RMA number.
See also: General
Help
Index
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The File Viewer
The file viewer views the contents of a text file. You can use the arrow keys to move about in the file. To close the file viewer, click on the "close" button in the upper-left corner of the window, or press [Esc].
ESC Quit File Viewer
F5 "Zoom" File Viewer Window
Up Move up one line
Down Move down one line
Right Move right one column
Left Move left one column
PgUp Move one page up
PgDn Move one page down
Home View right most column of the file
End View left most column of the file
Ctrl-PgUp View top of file
Ctrl-PgDn View bottom of file.
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The Open a File Dialog Box
The Open a File dialog box contains an input box, a file
list, a file information panel, the standard button Cancel, one other action button (Open), plus a history list that's attached to the Name
inputbox.
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Name
The Name input box is where you enter the name of the file to load, or the file-name mask to use as a filter for the Files list box (for example, *.TXT).
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Files
FILENM01.TXT
FILENM09.TXT
FILENM02.TXT
FILENM10.TXT
FILENM03.TXT
FILENM11.TXT
FILENM04.TXT
FILENM12.TXT
FILENM05.TXT
..
FILENM06.TXT
FILENM07.TXT
FILENM08.TXT
The Files list box lists the names of files in the current directory that match the file-name mask in the Name input box, plus the parent directory and all subdirectories.
A:\*.TXT
HELLO.TXT 52 Jul 14,1990 12:00pm
The File information panel shows the path name, file name, date, time, and size of the selected file. =
None of the items on this information panel are selectable.
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[ Open ]
The Open button opens a new Viewer window and places the selected file in that window.
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[ Cancel ]
If you choose Cancel, nothing changes and no action occurs, and the dialog box is put away. M
(Esc always cancels a dialog box, even if a Cancel button does not appear.)
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[ Open ]
In the Open a File dialog box, if you choose the Open button, INSTALL opens a new file
viewer and places the selected file in that window.
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View the README File?
The INSTALL diskette comes with a text file called README.TXT. This file contains last-minute information that should be read. If you don't wish to read it now, you can look at it later by selecting README from the menu. The file may also be printed from DOS.
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Operating Status
This dialog box displays various pieces of information about your Hercules product. a
In addition to the hardware informaton, there are two pieces of information about your monitor:
Monitor name:
The monitor name you selected.
Monitor class:
A monitor class defines a set of resolutions and refresh rates it supports. For detail class information about your monitor, see the MONITORS.TXT file.
See Also: !
How
Contact
Hercules
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About INSTALL
This dialog box prints the version number and compile date for the INSTALL program. To exit, hit [ESC] or [RETURN].
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Main Files Installation
Hit F5 to enlarge this help window! For information on using the keyboard, hit [TAB] and then [ENTER].
Use this dialog box to install the files necessary for the basic operation of your Hercules product. First, select the source drive for the Installation Diskette (usually A: or B:), and then select the destination directory (we recommend C:\HERCULES). Then, select OKAY, CANCEL or EXIT PROGRAM. If you have already installed the main files, and you wish to go on to the application driver installation, select CANCEL.
Related Topics: *
Index
Using
Keyboard
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Modify AUTOEXEC.BAT
You are being asked if you'd like the AUTOEXEC.BAT file to be modified. You may wish to load the indicated utilities automatically whenever you turn on your PC. If this is what you'd like, select YES. If you have it in your AUTOEXEC.BAT already, or if you would like to load it manually, select NO.
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AUTOEXEC.BAT Successfully
This dialog box informs you that your AUTOEXEC.BAT has been updated with the modifications you've requested. To exit, select OK or hit [RETURN] or [ESC].
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Driver Installation Complete
This dialog box informs you that the application drivers you have selected have been copied successfully. To exit, select OK or hit [RETURN] or [ESC].
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Select Monitor
Use this dialog box to select your monitor. If you find your exact monitor name in the list of monitors, go ahead and select it. Otherwise, click on NONE OF THE ABOVE to select a "generic" monitor type. E
If you do not wish to select a monitor, select Cancel (or hit ESC).
Related Topics:
Index
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Additional Monitor Types
Use this dialog box to select your monitor type.
Monitor types are categorized by their horizontal refresh rate. This value is expressed in kilohertz (kHz) and can be found in your monitor's manual.
Related Topics: -
Generic
Monitor
Types
Index
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Generic Monitor Types
If your monitor is not listed by name and model, you can select a generic monitor type. Monitor types are defined by the maximum horizontal scan rate supported by the monitor. This value is expressed in kilohertz (kHz) and may be found in the monitor's documentation. Do not confuse this with the vertical refresh rate, expressed in hertz (Hz).
If you are unsure of your monitor's maximum horizontal scan rate, select "31.5 kHz" or "VGA-only Monitor". Later, you can experiment by selecting other monitor types.
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Select
Monitor
Index
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Insert Diskette
You are being prompted for a particular disk. Examine the labels of your diskettes and insert the correct one, changing the drive if necessary. If you do not wish to continue, select Cancel (or hit ESC).
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Windows Driver Successfully Copied
The Windows drivers have been successfully copied into your \WINDOWS\SYSTEM subdirectory. The next time you run Windows' SETUP program (either from Windows or from DOS), you will see an entry for the Hercules product you purchased. Select this entry to tell Windows about the Hercules Windows 3.1 drivers. Since the necessary driver files have been copied to the hard disk, you will not need to supply any diskettes.
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Install Main Software
Choose this menu item to install the main operating software. If you have never installed the software before, this is the place to start. After the main software, you should select a monitor type, then install the application drivers.
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Select Monitor Type
Choose this menu item to select your monitor type.
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Install Application Drivers
Choose this menu item to install the application drivers.
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Operating Status
Choose this menu item to see the operating status of your Hercules product.
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Test Program
Choose this menu item to run the TEST program.
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Display Status Log
The status log shows you what's going on. If you close the status log, you will lose all its information.
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About Install
Choose this menu item to see the "About INSTALL" dialog box.
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Warning
Apparently, your PC's motherboard will not reliably support 16-bit ISA memory cycles. Because of this, the Hercules Graphite will operate in 8-bit mode and will use the D000:1F00 - D000:1F7F address range. If you have any other 8-bit interface cards, they must not be located in ANY D-segment addresses. There are no restrictions on the locations of 16-bit interface cards.
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Copy Windows Fonts
The Windows font files (eg. VGASYS.FON) contained on the Hercules Windows drivers diskette are in English language. When you let the INSTALL program copy these files for you, you will not need to provide any Microsoft Windows diskettes when you run Windows' SETUP later. However, if you want to preserve your original Windows font files, for example, your font files are in a non-English language, then you should not allow INSTALL to copy the files for you.
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