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STEN - JANUARY 1992
===================
T - Returns to this menu
F1 - Solutions and the problems they cause
Dave Henniker
F2 - Thought I'd upgrade my ST
Sean Marlow
~~~OOOO~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~ ~
~ SOLUTIONS AND THE PROBLEMS THEY CAUSE ~
~ ~
~ A Cautionary Tale by Dave Henniker ~
~ ~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Aren't computers wonderful? Sophisticated hardware and software tools
make it easier and easier for us to satisfy our creative urges. Or do
they? To some extent, every new hardware or software acquisition brings as
many problems as it solves.
Back at the beginning of August I felt reasonably solvent, having
recently started a new job as a TV/VCR/Audio engineer. I decided to treat
myself to a belated birthday present of a Golden Image scanner and
Touch-Up software. I phoned Evesham Micros and discovered that the price
had come down again and so I let the persuasive telephone girl sell me a
box of disks and a charity balloon as well. Four days later the scanner
came but, suspiciously, there was a piece of paper with a name and address
taped to the cartridge. It was obvious that some other poor soul had had
to return the cartridge (or entire package) due to a fault.
I connected up the power supply and scanner to the cartridge which I
then inserted into the ST. When I tried out the scanner it didn't work. I
checked the power supply with my test meter and found that the primary
winding of the transformer was open circuit. The power supply had an
integral two-pin foreign mains plug and was supplied with a shaver adapter
- to enable it to be plugged into a conventional 13 amp socket. I got my
variable power supply out and, having adjusted it to the correct voltage,
connected it up and tried again. Hey presto - It worked!
To my dismay it became apparent that the plastic lens on the scanner
was distorted, giving me black shadows down the left of scanned images. I
sent the scanner back to Evesham Micros with a covering letter. I dis-
approved of their power supply and pointed out that the fault may have
happened because it was designed for 220 volts rather than the 240 we get
in the UK. Eleven days later I still hadn't heard from Evesham Micros and
phoned them up. They reassured me that a replacement scanner was "in the
post".
Meanwhile, I was playing around with Touch-Up and began to grow fond
of its peculiar methods of drawing compared to normal screen-size paint
programs. When the new scanner finally arrived I discarded the dodgy two
pin power supply and substituted one meant for a Boots black and white
portable TV. This had normal 13 amp plug connections and was thus less
likely to fall over and disconnect itself. Needless to say, I spent a
great deal of time scanning images from all sorts of sources. The Touch-
Up software i ncludes a separate program called Outprint which uses GDOS
printer drivers. The Epson FX80 9 pin printer driver supplied worked okay
with my Canon PW 1080A printer but I was limited in the size of picture I
could print due to the low resolution of the printer, compared to the
resolution possible with the scanner.
I soon began to lust after a Hewlett Packard Deskjet 500 printer and a
week or two later I ordered one from Mediaware in Crewe. It arrived the
following day and worked beautifully until I tried to print out a First
Word Plus file which contained graphics. Naturally I had previously
installed the correct HP driver in 1W+. The ST Club had been kind enough
to send me a disk absolutely crammed with utilities for the HP Deskjet
500. After trying out several 1W+ HP drivers I still couldn't find any
which would print graphics. Later, both the ST Club and GST (who distrib-
ute 1W+) confirmed that First Word Plus can never print graphics on a
Deskjet. There was another reason for phoning GST. I needed the Migraph
Deskjet Driver Pack so I could print out scanned images from TouchUp on
the new printer. GST are the distributors for this software in the UK.
I ordered it using my credit card and was told I would have it "very soon"
Three weeks later, after numerous frustrating phone calls, I finally
cancelled my order with GST and instead phoned Hisoft. They said they had
it in stock but the price was £29.95 - £10 more than I'd bargained for. It
arrived promptly the next day. Having given up all hope of ever printing
graphics with First Word Plus, I also had to make yet another purchase. I
needed a new word processor and ordered Write On from Cambridge Business
Software. This arrived promptly but it soon became apparent that this
solution was not without its own problems. The automatic installation
program created numerous font files, filling up the disk. Fortunately,
Compo were quick to respond when I rang them for help and sent me a
version more suited to floppy use.
My wife Jane and I soon grew fond of Write On and began to explore the
wonders of macros and proportional spacing with full right justification.
Write On uses laser/inkjet printer fonts with a resolution of 300 dots per
inch and these are greedy on memory. For the first time I began to get
out of memory errors/messages despite the fact that I had previously
upgraded my 520 STFM from 512k RAM to 1 Meg. Yet again, it seemed, that
a marvellous new solution had attendant problems.
As an experienced engineer who has built numerous electronic gadgets,
I felt competent to do a DIY memory expansion to 2.5 Meg. I ordered a
disk with the instructions for a method using SIPS. I got the SIPS through
my second new job (in a computer company) at a favourable price and at the
weekend I set about the metal shielding inside my ST with a hacksaw. To
cut a long and dismal story short, I ended up the following evening with a
dead computer. This was due to my own ineptitude/tiredness etc. The upshot
was that I ended up buying a new 2 Meg STE the following day. I had work
to do for my Technical Writing course and I had disks to send out to those
who had registered for Kozmic, my PD program.
Yet again I had solved a problem with the purchase of new hardware.
I'll repair my old STFM and Jane will use it for MIDI in her studio.
Naturally, the new STE is not without its problems. I had expected that
lots of PD programs wouldn't run and I was correct. Fortunately all the
important applications (WP, Deluxe Paint, STOS, Touch-Up etc) all work
properly. Meantime I'm still looking for a good STE-compatible substitute
for DC Viewer. Also when I use my colour monitor I get RF patterns which
I didn't get with the STFM. I tried fitting a ferrite ring to the monitor
lead but it didn't help. Incidentally, the version of TOS is 1.62, not
1.98 as reported by various utilities. The error is due to the BCD
(binary coded decimal) way in which the version number is stored. There
are some benefits with the STE compared to the STFM, eg the blitter
chip speeds up redrawing the screen etc and Write On and other programs
are noticeably faster.
I'd read in ST Applications how HP Deskjet users were recycling the
ink cartridges and thus I'd not bought any spare ones. I intended to use
the methods suggested for injecting more ink into the valve on top of the
cartridge. I couldn't get Sheaffer Script ink and had to settle for Quink
Also when I asked in the local chemist for a hypodermic syringe I got a
particularly frosty reception. Anyway, the cartridge finally ran out of
ink and I successfully topped it up with Quink. It works OK but the print
is less black than with the real thing. Also large A4 printouts with lots
of black areas have occasionally gone a bit streaky.
I'm quite sure that many other computer users have experienced similar
hassles with hardware and software. As I said earlier, wonderful creative
tools like these should make it easy to satisfy those creative urges
(drawing, writing etc). Unfortunately, as programs and the hardware they
use become more sophisticated, with more and more configurable options,
their use becomes more fraught with difficulties. Time and time again I've
sat down at my ST to embark on something creative, only to be sidetracked
by something which didn't work properly, eg at boot-up.
Lessons I've learned include: Be very careful before embarking on DIY
upgrades! Don't bother phoning GST's helpline unless you want to listen
to piped music while your phonebill soars.
I should now concentrate on doing useful work with my current setup.
But doubtless I'll continue thinking about DIY hard disk installation....
Will I never learn? When will it ever end?
-~oOo~-
STEN: You'll be glad to know that Dave's now got his STFM up-and-
running again, and that it's now powering his wife's Midi studio. To
quote from his letter, "I have now fixed my STFM! As you'll have read in
the article, I totally f***ed my 520 STFM when I attempted a DIY upgrade
to 2.5 Mbytes. using SIPS and lots of messy wiring - or so it seemed at
the time. I had already tried to restore the computer to its original
state, ie a 512K STFM upgraded to 1024K or 1 Mbyte.... 1040 STFM?? They
musta got the numbers wrong surely. When I did this before it still
didn't work, but I'd knackered the 16 sixteen pin IC sockets and possibly
introduced a short. After I'd unsoldered all the sockets and put new
ones in, Hey presto, it worked! I thought I'd blown the MMU chip, but I
hadn't."
-~~*****~~-
You learn something new every day...
...or how not to upgrade.
Anyone who reads this STEN thing more often than not will
have noticed that I haven't written anything since the summer.
This is not due to any lack of interest (though I admit to
occasional unfaithfulness to the ST as our office now boasts an
Apple Quadra). Nor is the reason to be found in the Editor's
sudden acqusition of good taste: my ST has simply not been up to
it.
The initial idea, 4Mb RAM and a 16Mhz processor upgrade, seem
OK if a trifle extravagant. But what the hell, I thought in
September, a faster ST before the arrival to our shores of QuickST
3 is no bad thing. The 4Mb upgrade was no problem (Thank you, Mr
Rossiter), but the processor...
I went to Silica Sytems and bought an AdSpeed. Being
computerate, I foolishly decided not to have them fit the thing,
only making sure it is STE compatible. "Of course, Sir"..
or words to that effect. Total outlay to this point £170. Having
got the THING home, I ordered the STE adaptor, which of course was
not mentioned at sale (Thank YOU, Silica SyS). £27.
Installation was no problem. It booted off the Floppy, giving
a natty "16Mhz" legend in the top left hand corner of the screen
(Even more happening than a rotating Atari symbol...chill out). I
was well chuffed, I was.
Well, then I made my second major mistake (no political pun
intended): I booted off my Supra Hard Disk. And Booted. And
Booted... I assumed my Supra was having one of its glitches (It
had one before), so I sent the thing up to Frontier Software,
whence it came from. They were very nice about it (considering),
but said a) Theres nowt wrong with't, and b) Would I mind awfully
if I wasted someone else's time (Sorry, chaps).
So I phoned tech support at Silica, and they said "ST..E.."
well it must be the DMA problem that STE's suffer from(DMA= direct
memory access, a fast bus to the peripheral devices). So time went
by. At some point I phoned Slough (what a name. What a place),
with my STE motherboard Revision number (my STE having been
uncovered more often than Sam Fox). They said: "DMA?! Nope. We've
heard of this problem before. The AdSpeed chipset is incompatible
with the MMU (memory management unit, a manager to allow large
memory blocks to be used by 68000 processors)!"
Having stuffed the poor old *8* Mhz square in the place of
the THING, I have sent off the so-called "upgrade" to Silica.
Don't miss the exciting Lawsuit that will surely follow...
Now the Quadra... there's a computer: 68040 processor running
at 50Mhz, with 16Mb RAM, and all only marginally dearer than
upgrading an ST....E!
Sean Marlow
~~~OOOO~~~