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- WORD PROCESSING - THAT FEELING OF SYNTAX
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- You'll never forget your first word processing software package.
- The bond is strong. It is usually the first program a new
- computer user learns and for many, the most frequent and only
- package ever used. The time and effort spent learning a quality
- word processing package is a an investment with instant
- productivity payoffs and continuing usefulness into the distant
- future. If personal computers were designed to run only ONE
- software package, this would rightfully be the choice for most
- users.
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- But the time and effort learning a word processing package can
- sometimes work against learning additional features already
- inside the program or causing you to stay with a program when a
- better alternative or upgrade is available.
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- WORD PROCESSING PREHISTORY
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- But let's back up a bit and take a trip down memory lane.
- Although the manual typewriter existed for many years, serious
- word processing took shape with the classic IBM selectric which
- was introduced in July, 1961. The Selectric had changeable ball
- fonts which allowed better control over typeface size and
- quickly became the executive and corporate standard. By 1971
- Wang Labs brought to market the Wang 1200 dedicated word
- processing system which stored up to 133,000 characters on crude
- cassette tapes. It was a miracle! Unlike the selectric
- typewriter, you could format documents and store them on tape
- for later recall and editing. Wang improved on this model and
- five years later had expanded document storage to a disk system
- having 4,000 page capability and additional word processing
- features.
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- In September of 1976 personal computers were one year old and
- the original CP/M operating system was introduced which allowed
- early personal computers to store data and documents on disk.
- Wordstar for the CP/M operating system, the grandfather of all
- personal computer word processing programs, appeared in June of
- 1979 from a fledgling company named MicroPro. At about the same
- time Alan Ashton and Bruce Bastian of the Wordperfect
- Corporation of Orem, Utah were working to develop a powerful but
- easy word processing program for the town government. Their
- original product, the Wordperfect Word processor, ran only on
- the Data General Minicomputer. Between 1980 and 1981 both Wang
- Labs and IBM introduced two dedicated word processing systems
- with the IBM Displaywriter appearing in June of 1980 and the
- WangWriter in December of 1981. The market was primed.
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- IBM introduced the original desktop PC hoping for modest
- corporate sales in August of 1981. A relatively simple machine
- by today's standards, the machine initially held only 64K of RAM
- and a crude cassette recorder port for data storage. But the PC
- attracted favorable reviews for its reliable design, exceptional
- keyboard and quality workmanship. The official and only word
- processing package for the PC at the time was EasyWriter. In
- September another package, Volkswriter for the PC, was added.
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- Despite this initial small offering of software packages, most
- serious word processing continued to be done on dedicated
- systems and CP/M personal computers with Wordstar as the
- standard for CP/M hobbyists. One odd solution for some early IBM
- PC enthusiasts was to retrofit the early IBM PC with a card
- which could run CPM word processing programs - the so called
- "Baby Blue" card.
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- However, the momentum was building behind the IBM desktop PC
- standard and other suppliers were busy re-writing word
- processing packages from CPM to the IBM standard. Wordstar for
- the PC was introduced in June of 1982 and was an instant hit. In
- July of 1982 Wordmate appeared which was a redesign of the
- popular MultiMate corporate standard word processing package.
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- In April of 1983 Wordstar Version 3.3 was released which brought
- a robust and full-featured package to the needs of corporate
- user anxious to do serious word processing on the IBM PC. By
- then, the desktop PC was becoming an inexpensive option compared
- with dedicated word processing office equipment.
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- The momentum escalated. One month later a truly easy word
- processing package PFS: Write emerged to capture the market for
- home and small office word processing users requiring simplicity
- and ease of use.
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- Later in the year, Microsoft Corporation of Redmond, Washington
- became the first to issue a full-featured WYSIWYG word
- processing package (what-you-see-is-what-you-get) named
- appropriately Microsoft Word. The new concept of seeing graphics
- and text on screen was stunning. Unlike the Wordstar image of
- text and funny control codes representing differing styles of
- bold and italic type, Microsoft Word showed the actual letters
- on screen in the same glorious form as they would appear on the
- printed page.
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- By 1984, word processing packages were proliferating rapidly in
- features and menu options and the Hewlett-Packard Company
- released the desktop laser printer which produced print close to
- typeset in quality. Now text could look great both on screen and
- on paper. The feeling was addictive. The printed page looked
- better than ever and the computer and printer now formed a
- "professional image team" which rivaled professional typesetting
- at a fraction of the cost.
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- By 1985 the first desktop publishing packages began to appear.
- Desktop publishing combined typeset quality text with images and
- layout design concepts. Pagemaker, the first desktop publishing
- package, appeared for the Apple Macintosh computer and was
- available for the IBM PC family by 1986.
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- During the remaining years, word processing packages have begun
- to incorporate features formerly seen in desktop packages - such
- as graphics images and columnar layout capabilities. Another
- trend is that packages have become more feature rich offering
- nearly something for everyone at constantly decreasing prices.
- Spelling checkers, thesaurus options, footnotes and even style
- checking have become standard. When you consider the fact that
- word processing programs are generally more difficult and time
- consuming to design than spreadsheets and databases, it is
- surprising how inexpensive the packages have become in such a
- short time.
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- Today there are hundreds of word processing packages from which
- to chose. Predictably each package has a somewhat fanatical
- following. How to chose from the richness at hand? Some initial
- considerations are primary. What size of documents will you be
- editing? Is there a particular printer or network the package
- will not support? Do you require full or partial compatibility
- with other software or hardware in your office? Are special
- features such as technical or scientific symbols offered?
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- Generally, word processing software is divided into five broad
- categories.
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- The first, personal word processors are easy to learn and low in
- cost but have limited features such as lack of spell checking or
- limited document length capabilities. Professional packages, the
- second broad category, are more difficult to learn but have more
- advanced features which may be needed later. Document length may
- be limited by disk space, not RAM memory space. All have
- spelling checkers and a plethora of features. Technical word
- processing packages are a third option which can perform
- calculations with onboard mathematics functions. They are used
- by engineers and scientists and may incorporate math and
- engineering symbols and the ability to construct special symbols
- when needed. Foreign language word processing software, a fourth
- option, provides non-English writing and style capabilities
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- Finally, Desktop Publishing packages allow the operator to
- convey both text and pictures (graphics) on the printed page.
- They also incorporate advanced formatting capabilities such as
- columnar style sheets, the ability to wrap text around images
- and "flow" text from one column or page to the next. All desktop
- publishing packages show text as it will appear on the printed
- page which is highly appealing to the writer who works with the
- look of printed text as well as its content.
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- Before we shift gears and briefly discuss some specifics about
- word processing software, you might want to review the suggested
- references in the recommended reading/bibliography section
- elsewhere on this disk. Detailed reviews of the many current
- packages are available in current and back issues of many
- computer magazines.
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- FEATURES AND OPTIONS WITHIN WORD PROCESSING PACKAGES
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- All word processors share certain basic features, but beyond the
- basics, the available options become overwhelming. Some of the
- more common and useful options include:
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- ██ SAVING DOCUMENT TO DISK ██ This may seem like an obvious
- option, but it is important in its nuances. Does the package
- save only when you tell it or will it automatically save your
- document at timed, frequent intervals in case of power failure?
- Can it also save the document in standard ASCII text for use by
- other programs? Can it work with large documents on disk or only
- when the document has been brought into RAM memory? Is the
- saving of a document to disk a simple one or two keystroke
- sequence or a complex multi-keystroke nightmare?
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- ██ FORMATTING ██ This means the ability to neatly and
- automatically move text into tightly aligned columns between two
- or more tab or margin marks. Is the process easy or complex? How
- do you set the margins? Can you store different column mark
- settings or must you manually set and reset this option each
- time. Is the process intuitive? Can centering, right flush and
- left flush formatting be done in various sections of the same
- document at the same time? Does the package support ruler lines
- or similar formatting option?
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- ██ CORRECTING, ADDING, DELETING, COPYING AND MOVING BLOCKS OF
- TEXT ██ This is one of the most, if not the most basic word
- processing function. Is it easy and comfortable marking a block
- of text for moving it to another area of the document or
- deletion? Is the screen logical in how this is done?
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- ██ HELP SCREENS AND INSTRUCTION BOOKS ██ Word processing
- packages by their nature are complex and subtle animals. Faulty
- documentation, non-intuitive help screens and overwhelming and
- difficult commands may be interesting later on, but finding the
- keys to doing your task RIGHT AWAY is frequently more important.
- The best packages give you a choice between drop-down or mouse
- driven menus for beginners and shortcut key combinations for
- speed as you grow more proficient.
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- ██ SPELLING CHECKERS ██ A spelling checker may not seem an
- essential item. Until you have used one, that is. The best can
- be called up in simple fashion and have alternate words,
- alternate spellings and the ability to add unusual or technical
- words which the user may need but which are not within the
- dictionary normally.
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- ██ DOCUMENT MERGING ██ As you become more sophisticated working
- with documents, you start merging old ones with new text. The
- ease and logical fashion with which this can be done is
- important.
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- ██ MAIL MERGING ██ This is a variation of document merging which
- allows you to type a form letter annotated with blank spots for
- names, addresses, and other details. The software can then
- automatically merge it with another list of the data to produce
- "form letters" which have the names, addresses and data plugged
- into the proper slots. Mail merging also goes hand in hand with
- your database. Can the word processor accept data from your
- database to create these mail-merged documents? Can the program
- prepare mailing labels with ease and minimum waste?
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- ██ MACRO CAPABILITY ██ Sounds intimidating, but macros merely
- mean the useful capability for a package to memorize frequently
- used keystrokes and then "type them in rapid fashion" to the
- program when you press a single "trigger key." You can prepare
- macros to type routine phrases like your address, initiating
- long menu sequences for saving documents to disk and other
- useful functions.
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- ██ POPDOWN MENUS AND MOUSE CAPABILITY ██ The best packages let
- you start slowly with popdown menus or a mouse and then switch
- over to keystroke combinations as you gain speed and experience.
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- ██ PRINTER SUPPORT ██ Many word processing packages support
- printers, but the key to a good package is support for YOUR
- PRINTER and its various typefaces, fonts and eccentricities.
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- ██ WINDOWS ██ This is a simple term with broad ramifications to
- the word processing community. Windowing capability allows you
- to work on one document in a portion of the screen and then
- switch to working with another document in another portion of
- the screen. Useful as you grow in skills. Also useful if you
- need to compare or update two documents side by side.
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- ██ FOOTNOTES, HEADERS, BOOKMARKS ██ And other whistles and bells
- become important to students, engineers and folks writing
- technical or scholarly documents with needs for these document
- essentials.
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- ██ SPEED ██ This is a crucial item to many users. Some word
- processing packages are tightly written and whistle rapidly
- though long document formatting chores. Others just poke along.
- A wonderful package may have many features which are great when
- working with a small document, but with a large document, their
- speed of execution drops to a crawl.
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- ██ SEARCH AND REPLACE ██ This is an essential item. If you have
- a long document and entered "David Smythe" when it should have
- been "David Smith," the package can find all occurrences of
- "Smythe" and instantly switch it to "Smith." This feature is an
- essential jewel.
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- ██ ASCII INPUT ██ Can the software import (read in) documents
- created by other word processing packages or at least documents
- in standard ASCII? If not, you are stuck working with documents
- which must be manually typed rather than pulled in from
- alternate sources for revision. Importing at least ASCII text
- files is a bare minimum with other formats such as Microsoft
- Word or Wordperfect format import additional healthy
- alternatives.
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- WORD PROCESSING TIPS AND TECHNIQUES
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- Next let's branch away from features the word processor contains
- and look at some helpful habits you should cultivate when using
- a word processing program.
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- When you save a document within a word processor, try to assign
- a single key or macro to the saving function. It should be easy
- to reprogram an infrequently used key or key combination to make
- it possible to frequently save documents every ten or fifteen
- minutes or if you are otherwise interrupted. Many word
- processing packages have easy keystrokes for the file saving
- routine while others are awkward and inconvenient. Use a macro
- or keyboard reassignment portion of the package to make the file
- saving keystroke fast and easily remembered.
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- Try to use dates as a part of the file name so that files can be
- identified for later use and editing. Instead of the cryptic
- BUDGET.DOC you might name the file LG011589.TXT which might be
- the bank ledger documentation file written on 01/15/89.
- Forethought in naming files saves many moments of wasted
- thrashing about directories trying to find THAT letter from last
- March. Also consider using the file extension productively. If
- all of your employee training documents end in .TNG it is easy
- to find, sort, update or delete them quickly using the DOS
- wildcards. One system could be a key or token starting the
- filename. Files containing these symbols could equate as:
- @=letter, )=initial draft, &=research, !=final version,
- <=expenses and so on. These internal codes which perhaps start a
- document filename can save hours later on searching and sorting
- among similar documents.
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- Paper slipping can be a problem if you are feeding single sheets
- into a printer without the tractor feed. Try taping some stiff
- paper to the top of the printer so that the sheet to be printed
- can only move about 1/2 inch. Line up paper squarely when you
- begin to print. When all else fails, use the document preview
- and spell checker to make sure how the final output will look.
- Nothing is more maddening than having to print a document again
- when you find a single incorrectly spelled word in an otherwise
- perfect word processed document. Watch out for platen wear on
- the printer, also. When you always insert the paper at the same
- place, the platen will develop a groove or wear line. Insert the
- paper towards the middle of the platen and change to a wider
- margin from time to time to minimize platen wear.
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- Experiment with the printer until you find the correct location
- to insert each piece of paper so that it prints perfectly. Then
- tape or etch marks on the printer and tractor feed to align
- future sheets the same way.
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- Sample books are a great idea. Print standard document styles or
- formats you use and keep them in a binder for future reference
- with the settings or file names where they are located. Also
- keep the special symbols and printer setup codes you use
- frequently in the same binder.
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- Using search and replace creatively. Want to change the
- justification of a document to flush left instead of every
- paragraph indented five spaces? Use the search and replace
- feature to find all occurrences of five blank spaces and then
- replace that with no spaces. Who says you can't teach an old
- word processor new tricks?
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- In addition, some communications files downloaded from modems
- have excess carriage returns or control characters. Try using
- your word processor's search and replace to quickly find and
- remove the offending symbols or excess carriage returns. Grab a
- printed ASCII chart from the back of your DOS manual and locate
- the 3 digit decimal code. Next enter the code for that character
- within the search function of your word processor. You can enter
- any of these by holding down the alt key and hitting the three
- digit decimal code listed in the ASCII chart. When you release
- the alt key the ASCII symbol will appear. For instance the ASCII
- decimal code for { is 123. Try it!
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- More tricks of the trade. When printing envelopes a clever trick
- is to prepare a special format file for printing to the odd size
- and space of envelopes. When ready, add this short file to the
- end of your document and copy or transfer the name and address
- info from the body of the letter to the envelope template at the
- bottom. Put a printer pause mark at the end of the letter so
- that when you print, first the document prints and then pauses
- at the end of the page for you to unload the sheet and insert an
- envelope. Hitting continue will print the envelope as the final
- task!
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- If your package permits, store several templates for the various
- styles of documents you prepare. Each file hold the special
- tabs, margins and space plus any macros in a separate, easily
- recovered file.
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- When you use citations to books and a bibliography or other
- footnotes, it is a wise idea to repeat them in the body of the
- text. That way you can use the search function to quickly zoom
- to the paragraph wherein the book was cited and update as
- necessary. When you are all done, you can use search to remove
- the citation(s) in the body of the text just before you print.
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- Saving scraps is essential. If you chop out small or large
- blocks of text, save them to a file possibly named SCRAPS.TXT.
- You will be surprised that weeks or months later you may need
- that crucial deleted scrap for another document!
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- Two are better than one. Sometimes you can't be sure if you
- should remove or leave a portion of text. Prepare a file for
- each and save BOTH to disk. Then read each version on screen or
- paper and then decide, knowing you have recourse to BOTH styles
- on the disk.
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- Placeholders or bookmarks are useful. If a portion of the text
- needs more work in a certain area, devise a little bookmark such
- as <xxx> or other odd symbol. That way you can quickly come back
- to the section by having the search feature quickly zoom in to
- find that odd little symbol. Use an assortment of bookmarks for
- different stages of progress. Maybe a series of different
- bookmarks have different meanings, but all can be found quickly
- with the search feature.
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- To save time when spell checking, try reverse checking. This
- means that if you have already spell-checked the majority of the
- document and have recently added only a couple of new paragraphs
- to the end, then move the cursor to the bottom of the document
- and instruct the spell checker to scan BACKWARDS from the bottom
- to the top since only the last two paragraphs need to be
- checked! This can save a considerable amount of time. Likewise
- you can tell the spell checker to start checking from a point
- deep within the document if that is all you need.
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- Writing techniques are varied. If you can't find the next idea,
- take a walk and get some fresh air. Try expressing your thoughts
- in a letter to a friend rather than staying with documentary
- style; this might "unglue" the stuck part of your "idea
- factory." Try taking the place of the character's role to shake
- off writer's block. Try reverse outlining: if the manuscript is
- done, but just doesn't sound clear; outline the ideas as you
- read them off the page - outlining after the fact sometimes
- clears up illogical presentation or poor writing skills. And
- don't forget outlining in general. If the subject is complex,
- take a moment to jot down key ideas in the order they should
- appear. Long documents and technical presentations can sometimes
- be prepared only by outlining core concepts.
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- Also try several "speedstyles" of writing to get the job done.
- Don't always write at the SAME tempo for every project. Three
- possible writing "speedstyles" are like stages of a dance:
- Sprint, putting many ideas out quickly and worry later about
- going back to edit. Stride, slowing down and occasionally going
- back to rework and edit. Waltz, carefully and deliberately
- polishing and reworking each thought before going on to the next
- item.
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