ocr: Evaluation Criteria: PCX: PCX: PCX. POX: Server. Seryer Server. Server #1 #2: #3: A: Call technical support; Wes yout call answered. immediately byat technician enter 5;. Didi you have to. holdt tospeak to at technician eriter 3; Didyou: leave a. messagel butwere called back. quickly; enter. 2. Was techmical support ablet to prowideas satistactory. answertoyour questiont: Iftheyvere-ont thef first call, enter. 10;. Ifittook: multipe.calls, enter 5;. Ifthey couldnot: answeryour. questons, enter 0. Afteryour support call were youe extrémély pleasedvath themanneryouvere treatede. Yes, enter 10; S ...
