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TIME: Almanac 1990s
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1994-03-25
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<text id=93TT0254>
<title>
July 26, 1993: Attention TV Shoppers...
</title>
<history>
TIME--The Weekly Newsmagazine--1993
July 26, 1993 The Flood Of '93
</history>
<article>
<source>Time Magazine</source>
<hdr>
VIDEO, Page 55
Attention TV Shoppers
</hdr>
<body>
<p>A merger of the two largest home-shopping channels signals a
new phase in a fast-growing industry
</p>
<p>By THOMAS MCCARROLL
</p>
<p> Home shopping, the ultimate in couch-potato marketing, seemed,
at its cable-TV debut a decade ago, to be the natural successor
to the shopping mall. But years of selling such schlock as silver
bracelets and cubic-zirconia rings, plus a series of scandals,
mired the medium at the low end of the retail business, even
as it grew to gross about $2.2 billion a year. Recently, though,
home shopping has spiffed up its image, thanks in part to media
mogul Barry Diller. Since joining QVC as chairman six months
ago, Diller has buffed the industry's reputation by luring Saks
Fifth Avenue and famous designers like Diane von Furstenberg
to sell goods on television. And in a move that could further
help clean up and expand the business, he proposed last week
a $1.2 billion merger between QVC, the nation's largest video
retailer, and the No. 2 operator, troubled Home Shopping Network.
</p>
<p> If completed, the deal will create a video-retailing powerhouse
accounting for about 99% of the industry's current total revenues.
Together, the two networks reach more than 60 million cable
subscribers nationwide. Their merger is also designed to facilitate
a settlement of charges stemming from alleged kickbacks, blackmail
and bribery at HSN, which is under investigation by the Internal
Revenue Service and the Securities and Exchange Commission.
</p>
<p> For Diller, the transaction will provide QVC with the financial
strength to withstand an onslaught of new competition from big
department stores like R.H. Macy and Nordstrom, all of which
have announced plans to enter the home-shopping business. Combined,
QVC and HSN will generate about $147 million in annual cash
flow, which would come in handy to finance Diller's dream of
taking TV shopping to its next evolutionary stage: making it
interactive. An advanced interactive system would let viewers
browse through a sort of "video catalog" of a store's merchandise
and place orders on-line and on-screen. Says Diller: "This will
allow us to bring the future closer and faster."
</p>
<p> The most talked-about prospect for the QVC-HSN merger is the
creation of a fifth network on a par with ABC, CBS, NBC and
Fox. A portion of the transaction gives QVC--which is partly
owned by cable-TV visionary John Malone of Tele-Communications
Inc.--the option to buy a controlling interest in HSN's TV
spin-off, Silver King Communications, which owns 12 UHF stations,
enough to form the core of a network.
</p>
<p> Many analysts speculate that the man who built Fox-TV will use
such a network to combine shopping and entertainment. They envision
the channel, dubbed Best TV by company executives, running,
say, an hour of country-music videos featuring C.-and-W. stars
like Clint Black and Garth Brooks, followed by a segment devoted
to selling cowboy boots and other Western-style apparel. But
Diller is not yet totally convinced that such synergy exists.
"You won't see dancing and singing toasters."
</p>
<p> Still, TV retailers have recently turned over their studios
to celebrities and fashion designers with surprising success.
Talk-show host Joan Rivers, for instance, generated $30 million
in sales when she appeared on QVC peddling her line of jewelry,
while HSN brought in game-show star Vanna White to push her
"Little Miss Vanna" cosmetic line.
</p>
<p> The prospect of a QVC-HSN merger appeals to many suppliers.
Greg Renker, president of Guthy-Renker Corp., which sells some
20 products through home-shopping channels, says the deal "will
double our window of opportunity." Before, Renker could sell
items ranging from vitamins to sunglasses through either QVC
or HSN, but not both. However, Kurt Barnard, publisher of Barnard's
Retail Marketing Report, says, "This merger will reduce competition.
Instead of two channels, there will be only one, and suppliers
will no longer be able to play one channel against the other
to negotiate a better price."
</p>
<p> The lack of competition may be only temporary. If the industry
succeeds in shedding its snake-oil image, more up scale entrepreneurs
are likely to rush in and take advantage by starting new channels.
TV retailing won't make department stores obsolete just yet,
but it might make a dent in the mall business.
</p>
<p>ALSO IN ZIRCONIA...
</p>
<p> Men: tired of taking a dress shirt out of the drawer only to
discover that one of the buttons broke at the laundry? Joe Coors
Jr. was. Yes, the beer Coors, who also founded Coors Ceramicon
Designs Ltd., producers of a newfangled, heat-hardened shirt
button called the Diamond Z. Folks, this is no ordinary button.
Made from zirconia, that diamond-hard material used to make
the jewelry you see sold on TV, this button "proved indestructible"
in rigorous testing, says Coors, "amazing even skeptical laundries."
But it ain't cheap. It will cost shirtmakers eight to 10 times
what they pay for conventional buttons made from ground shells
or plastic, or as much as $1 more a shirt.
</p>
</body>
</article>
</text>