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################################################################
LucasArts Entertainment Co.
Shadows of the Empire
1 Level Demo
################################################################
Thank you for playing the Shadows of the Empire Demo. We
recommend that you read this file to get the most up to date
information about installing, running and playing this demo.
Please understand that, since this is still a work in progress,
not all features or 3D support have been implemented in this
demo version.
Be sure to check the LucasArts website at www.lucasarts.com for
the very latest information related to Shadows of the Empire.
################################################################
SYSTEM REQUIREMENTS
-------------------
Computer: 100% Windows 95 DirectX compatible computer
required.
Graphics Card: 3D Accelerated PCI Graphics card required.
Currently supported chipsets include 3Dfx Voodoo,
Rendition Verite, Permedia 2 or chipsets
with similar or better performance.
CPU: Pentium 90 or faster required for 3Dfx chipsets
Pentium 120 or faster required for other
supported 3D graphic chipsets.
Memory: 16MB RAM required.
CD-ROM: Quad speed CD-ROM drive required.
Sound Card: 100% Windows 95 compatible 16-bit sound card
required.
Input Device: 100% Windows 95 compatible keyboard, mouse, or
joystick required (joystick recommended).
Note: Microsoft DirectX 3.0a is included on this CD
and must be installed to play Shadows of the
Empire.
################################################################
This demo does not currently support the following 3D chipsets.
We are working hard to support as many of these chipsets as pos-
sible upon release of the full version of Shadows of the Empire.
3D Rage
3D Rage II
Cirrus Logic CL-GD5464
Matrox Mystique
Matrox Millenium
NEC Power VR PCX
NEC Power VR PCX2
Permedia
S3 ViRGE/DX
S3 ViRGE/GX
S3 ViRGE/VX
S3 ViRGE
################################################################
KEY FUNCTIONS
-------------
During the game, you can press the [ESC] key to access the Game
Options menu.
The following is a list of the default keyboard functions:
Level 1 Battle of Hoth
----------------------
[ESC, ENTER, F1] Pause
[Up Arrow or W key] Nose Down
[Left Arrow] Turn Left
[Right Arrow] Turn Right
[Down Arrow or S key] Nose Up
[I, K, J, L] Camera (select one of the keys
to adjust your in-flight view)
[A] Brakes (use to slow speeder
and make sharper turns)
[Z] Thrust
[C] or [Spacebar] Fire Harpoon
[TAB] Camera Position
[X] Fire lasers
[Alt-Q] Quit Game
################################################################
Shadows of the Empire Troubleshooting Guide
################################################################
This troubleshooting guide has been included to provide you with
information about the game, and to inform you of solutions for
common problems that were encountered during the testing phase.
-----------------
Table Of Contents
-----------------
1. General Troubleshooting
2. DirectX Issues/Setup
3. Sound Issues
4. CD-ROM Drive Issues
5. Controller Device Issues
---------------------------
-1- General Troubleshooting
---------------------------
"Installing" Shadows of the Empire
----------------------------------
There is no real installation of Shadows of the Empire, but
here are a few things to check when setting up the game to
play it.
* Please check your available hard drive space. If you have
less than 20MB of free space on your hard drive, you may
be unable to start the game. Too little space on a hard
drive could also affect other applications, such as Windows
itself, which needs room for a swap file, and word processors
that need room to spool print jobs.
* If you specify your own directory, limit the length of your
directory name to between 5 and 20 characters in order to
avoid possible problems while running the game.
I can't launch the game. What do I do now?
-------------------------------------------
* Please check DirectX Issues/Setup (Section 2) of this
Troubleshooting Guide to see if your computer hardware is
compatible with DirectX 3.0a.
* You may not have enough free space on your hard drive for
Shadows of the Empire to play. Check to see how much room
is left on the drive. You need to have at least 20MB of
free space on your hard drive to play Shadows.
* Do you have any other applications running, such as memory
managers, screen savers, or virus protection programs?
Any of these may interfere with Shadows of the Empire.
Please refer to the rest of this section for more
information.
* The Shadows of the Empire CD may be dirty or scratched, or
the CD-ROM drive may be having trouble reading the Shadows
of the Empire CD. Please check CD-ROM Drive Issues
(Section 4).
When Having Problems Running Shadows of the Empire
--------------------------------------------------
Shadows of the Empire is designed to run under Windows 95
with DirectX 3.0a. If the game unexpectedly freezes up,
returns you to your desktop, or if you experience any other
severe problems, you should try to properly exit Windows and
reboot your computer. (As a rule, you should never turn off
your computer while the hard drive is active.) This will help
to prevent possible problems related to the error that you
have experienced. It is especially important to reboot your
computer before trying any of the troubleshooting tips or
before attempting to restart the game. If your computer
reboots into Safe Mode, go to Shut Down Windows and choose
Restart the Computer. This will put you back into normal
Windows 95.
If the Game's Launcher does not Respond
---------------------------------------
* The launcher may not be receiving the data that it needs
from the CD-ROM drive.
* Your CD-ROM drive may have stopped responding.
* There may be a conflict in your system.
* This may be due to a scratched or dirty CD.
Please consult the CD-ROM Drive Issues section in this
Troubleshooting Guide for more information.
If Your Computer goes to a Black Screen or Locks Up
---------------------------------------------------
If you end up at a black screen, please press ESC, SPACE BAR,
or ENTER before trying anything else. If this fails, press
CTRL-ALT-DEL and choose END TASK on Shadows of the Empire,
which will take you back to the desktop. If you do not see
the dialog box after pressing CTRL-ALT-DEL, hit ENTER twice
and this should take you back to the desktop. Then restart
your computer and try running the game again. While playing
Shadows of the Empire, we suggest that you do not use
CTRL-ALT-DEL, as this may cause the game to stop responding
or freeze up with a looping sound playing.
Turning Off Music
-----------------
If you are experiencing performance issues with Shadows, you
can turn off music. Go to the Options menu by hitting ESC
from within the game, then slide the bar to the OFF position.
Running Programs
----------------
Generally, we have found that it is a good idea not to have
any other programs running while playing Shadows of the Empire.
Various video, sound, or memory problems may occur while other
programs, including screen savers and virus-detection util-
ities, are running. Please turn off any active screen savers
while playing Shadows of the Empire, as they may interrupt the
game and cause problems.
Microsoft Office(tm)
--------------------
If you are using Microsoft Office(tm) and are using their
Toolbar, we recommend that you turn it off while playing
Shadows of the Empire. When you restart your computer it
will be turned on again. This also applies to any other
programs that use a toolbar that stays on your desktop.
Memory Managers
---------------
If you are running DOS or Windows 3.1x memory managers, such
as EMM386.EXE or QEMM, you may experience problems when running
Shadows of the Empire. Both Shadows of the Empire and Windows
95 are protected mode programs and may have problems running
with these memory managers loaded. We do not recommend making
any changes to your system without first contacting your
computer manufacturer about the configuration of your computer.
Power Management
----------------
If your computer is equipped with a Power Management Feature,
you may want to disable it as the monitor may go to sleep
while you are playing. Please consult your computer's
documentation or the manufacturer for assistance in doing this.
Setting Up Your Monitor
-----------------------
If you experience any video problems or are not able to get
all of the resolutions that your video card supports, you
should make sure that your monitor is set up correctly in the
display control panel.
* Right-click on the desktop.
* Choose Properties from the pop-down menu.
* Click on the Settings tab.
* Click on Change Display Type...
* Click on Change... in the Monitor Type section.
* Choose your monitor from the list.
* If the correct monitor is not an option in Show Compatible
Devices, click on Show All Devices, scroll through the list
of manufacturers, click on the correct one, then click on
the name of your monitor.
Calibrating Your Joystick
-------------------------
You will need to calibrate your joystick before playing
Shadows of the Empire. You cannot calibrate it from within
Shadows. You can do this by going to Calibrate Joystick on
the game's launcher or through the Joystick Control Panel in
Windows 95.
------------------------
-2- DirectX Issues/Setup
------------------------
Shadows of the Empire will prompt you to install DirectX 3.0a
if it is not already installed on your system. Microsoft's
DirectX is an application that will allow Shadows of the Empire
to have instant access to your system hardware in the Windows
95 environment. This will help Shadows of the Empire take
advantage of advances in video and sound that will be used
during game play.
Note: It is always a good idea to check and write down what
sound and video hardware you have in your computer before
installing DirectX. To do this:
* Right click on the My Computer icon on your desktop.
* Choose Properties.
* Click on the Device Manager tab.
* Look at Display Adapters and Sound, Video, and Game
Controllers. Write down your hardware devices in case you
have to manually restore your video or sound card drivers.
WARNING: DirectX is not easily removed from your system.
Let's give you a little background on Windows 95 DirectX.
Windows 95 Game SDK, which means Software Developers Kit, uses
a program known as DirectX which will write directly to your
video, sound, and input hardware. This allows gamers to shoot
faster and maneuver better than ever before. Unfortunately,
not all hardware is supported by DirectX 3.0a.
How to Check Your System for DirectX Compatibility.
---------------------------------------------------
After you have installed Shadows of the Empire and DirectX,
to determine whether your hardware is certified:
* Click on Install DirectX from the game's Launcher menu.
* Click on Install Now. This will take you to the DirectX
Setup screen.
* Look at the lines that describe your hardware. If they say
"Certified," then your drivers are DirectX certified and the
game should run fine. If they have only the version numbers
with nothing after that or a blank line, then they are
supported, but not yet certified by Microsoft and may have
problems. If they say "No hardware support," then your
drivers are not supported, and you may experience problems
when playing the game.
* If you have access to the Internet, you may wish to check
the Microsoft Website at http://www.microsoft.com for new
DirectX drivers for your computer's hardware. You can also
check with your hardware manufacturer for updated DirectX
drivers.
DirectX Certification
---------------------
Look at the lines that describe your hardware. If they say
"Certified" on the right hand side of the window, then your
drivers are DirectX certified and the game should run fine.
If they have only the version numbers with nothing after that
or a blank line, then they are supported, but not yet
certified by Microsoft and may have problems. If they say
"No hardware support," then your drivers are not supported,
and you may experience problems when playing the game.
If you see "No Hardware Support" listed after any of the
components, you will need to update the appropriate driver
so that your system is fully DirectX certified. The
manufacturer of your system should be able to provide you
with instructions for updating your drivers, and provide you
with more information regarding DirectX certification.
Upgrading Computer Hardware
---------------------------
If you change the video or sound card in your computer,
make sure that you reinstall DirectX so that it can install
the necessary drivers for your new hardware. To do this:
* Click on Install DirectX from the game's Launcher menu.
* Click on Install Now. This will take you to the DirectX
Setup screen.
* Click on Reinstall DirectX. This will reinstall DirectX on
your computer.
* Click on OK when the installer asks you to reboot your
computer.
Note: Some programs that were made for earlier versions of
DirectX may not work with this version.
Technical Overview of DirectX
-----------------------------
The DirectX platform provides an environment that allows
developers to use a standardized format when programming a
game, thus making it accessible to a wide variety of different
hardware configurations. Prior to DirectX, developers were
forced to write hardware-specific code (with a specific driver
for each different piece of hardware). The DirectX platform
is an Application Programming Interface (or API) that contains
many different components. These include:
DirectPlay: Provides an API designed to enhance multiplayer
gaming over LANs, modems, serial cables, as
well as the Internet.
DirectInput: Provides advanced support for both analog and
digital control devices within the Windows 95
environment.
DirectSound: Provides your sound card with audio drivers
that make playing sounds less CPU intensive,
which helps to enhance sound and music, and
allows for optimal performance of 3-D
positional audio.
DirectDraw: Provides accelerated support for 2-D and 3-D
rendering of graphics.
Since DirectX is relatively new in the computer world, we have
found that some older systems may contain hardware that may
not be fully DirectX compatible. For optimum performance in
Shadows of the Empire, your system must fully support DirectX.
Luckily, many manufacturers are releasing updated drivers. If
you are unsure whether or not your system will support DirectX,
please contact the manufacturer of your system for further.
----------------
-3- Sound Issues
----------------
DirectX Compatibility
---------------------
Consult the DirectX Issues section of this Troubleshooting
Guide for information about how to check to see if your sound
card is DirectX compatible. If it is not, check with your
hardware manufacturer for updated drivers.
No Sound in the Shadows of the Empire Launcher
----------------------------------------------
The game's Launcher may occasionally have no sound. When this
happens, it usually affects the rest of the game. Windows may
still be using your sound card from the last application you
were running. Rebooting the computer should correct this.
Note: If the Volume Control or the Media Player are not
installed, some of the following instructions will not work.
If you want to add either of them, please consult the Windows
95 Helpfile for assistance. Just type Volume Control or Media
Player in the index section and follow the directions provided
by Windows 95.
Volume Levels in Shadows of the Empire
--------------------------------------
If you find that the music levels are too loud or too quiet
and are unable to change the volume through the Shadows of
the Empire volume configuration screen, then you may adjust
these levels using the Windows Volume Control icon. Use the
ALT + TAB keys to go to the desktop, then double-click on the
speaker icon in the corner of the taskbar.
CD Audio
--------
Please make sure that you have the CD audio cable connected
correctly between your sound card and CD-ROM drive to hear
all of the music in the game.
Powered or Amplified Speakers
-----------------------------
If you have powered speakers and have both line-out and
speaker-out jacks on your sound card, try plugging your
speakers into the line-out jack. Most sound card's speaker-
out jack have an amplified signal and may cause static or
popping on your amplified speakers. Switching to your line-
out jack may greatly improve the sound quality.
General Sound Card Troubleshooting
----------------------------------
If your sound card is not set up correctly in Windows 95,
not 100% DirectX or Windows 95 compatible, or you have a
resource conflict, these sound problems may occur:
* You may hear static.
* You may hear stuttering, especially as someone starts
speaking.
* There may be no sound.
* The sound may drop out.
* You may experience a clicking or crackling sound.
* The game may not run.
Here are a few things to do to get your sound working in
Shadows of the Empire:
--------------------------------------------------------
First make sure that your sound card is set up correctly in
Windows 95. Then use the Windows 95 Media Player to test a
sound. To do this:
* Click on the START button on your taskbar.
* Choose Programs.
* Choose Accessories.
* Choose Multimedia.
* Choose Media Player.
* Go to the File menu.
* Choose Open... and choose a sound to test. Please be sure
to choose Files of type: Sound (*.wav).
Wave Settings
-------------
Make sure that the wave setting is turned ON. To do this:
* Double-click on the Volume Control icon on your taskbar.
* Turn the wave setting ON by de-selecting the MUTE box or
turning up the volume in the wave setting.
Volume Control
--------------
If you do not have the Volume Control icon on your taskbar:
* Click on the START button on your taskbar.
* Choose Programs.
* Choose Accessories.
* Choose Multimedia.
* Choose Volume Control.
* Turn the wave setting ON by de-selecting the MUTE box or
turning up the volume in the wave setting.
Other Volume Control Programs
-----------------------------
Other manufacturers may have proprietary software that must
be set separately from the Windows 95 Volume Control program.
Please see your hardware manuals for more information.
Dirty or Scratched CD
---------------------
A dirty or scratched CD can cause many sound problems.
Ensure that your CD is clean and free of smudges and finger-
prints. First try cleaning your CD, wiping it gently with a
soft cloth. (Move in smooth strokes from the center hub to
the outer edge of the CD.)
Specific Sound Cards
---------------------
Creative Labs Sound Blaster AWE64
---------------------------------
If you are using driver version 4.33.12, Shadows of the Empire
may crash as soon as you try to start the game with a Fatal OE
error in VxD DSound. Driver version 4.33.14 corrects this and
is currently available on Creative Lab's website. Creative's
web address is http://www.creaf.com.
Ensoniq Soundscape
------------------
If the game locks up, you are probably using a driver that is
not supported by DirectX. Driver version W95b44 or SSIWIZ95
should correct this problem. Ensoniq's web address is
http://www.ensoniq.com. You may not be able to adjust the
music volume in Shadows of the Empire while using this card.
To adjust the music volume, go to the Windows Volume Control
and adjust the CD volume there. If the CD/Aux Balance is not
available, go to Properties under the Options menu and select
it under Show the Following Volume Controls. This may also
correct any static problems that you have with this card.
Set the CD Volume to the middle if you have static.
Advanced Gravis Ultrasound PnP
------------------------------
When using the newest downloaded drivers, the game had
numerous speedup zones in the cutscenes, but gameplay was
fine. DirectX setup displays a blank line for the audio
driver, which means that the driver has not yet gone through
DirectX certification. Gravis' web address is
http://www.gravis.com.
If you are unable to resolve sound problems through this
troubleshooting guide, please contact your hardware
manufacturer for updated DirectX drivers.
-----------------------
-4- CD-ROM Drive Issues
-----------------------
Your CD-ROM drive is not affected by DirectX, but if you are
having problems like slow game play, stuttering voices, slow
graphics, or the game just slowly stops altogether, your
CD-ROM may not meet the minimum requirements to run Shadows of
the Empire.
CD-ROM access error
-------------------
A blue screen CD-ROM access error might be a symptom of one
of these problems:
* Dirty or scratched CD.
* Removal of the CD from the computer while Shadows of the
Empire was running or paused.
* A CD-ROM drive having trouble reading the disc.
* A CD-ROM drive that is not MPC-2 compatible.
First, check your CD for any dirt, fingerprints, smudges or
scratches. To clean your CD, wipe it gently with a soft cloth.
(Move in smooth strokes from the center hub to the outer edge
of the CD.) If your CD looks fine, replace it in the drive and
see if you have this problem again. If you are still having
problems, you may have a bad copy of the disc, a CD-ROM drive
that is having trouble running the game, or your CD-ROM is not
properly installed in Windows 95.
Errors Copying or Reading Files
-------------------------------
If you are having trouble accessing or using files on the
CD-ROM or Hard Drive, your drives may be running in MS-DOS
Compatibility Mode. To check this:
* Right click on the My Computer icon on your desktop.
* Choose Properties from the pop-down menu.
* Click on Performance.
* Look at File System:.
It should say 32-bit. If this field states that any of your
drives are using MS-DOS Compatibility Mode, your drives are
not configured properly to run under Windows 95. This mode
will greatly decrease the performance of your computer, and
may not allow you to access programs that are written for
32-bit file access only.
This may be caused by:
* IDE or SCSI interfaces that are not properly set up under
Windows 95.
* Inappropriate drivers for IDE or SCSI hardware.
* Proprietary CD-ROM drives.
* Computers that do not support LBA (Logical Block Addressing)
modes except through software, such as Dynamic Drive Overlay,
which allows the computer to see the whole capacity of large
hard drives.
----------------------------
-5- Controller Device Issues
----------------------------
Joystick Calibration
--------------------
If you experience any problems when using a joystick, you
should make sure that your joystick is properly calibrated.
To do this you need to calibrate your joystick before
launching the game. You can do this by going to Joystick
Calibration from the game's launcher or the Joystick Control
Panel in Windows 95.
Unplugging Your Joystick
------------------------
Don't unplug your joystick while playing. But why would you
do that, anyway?
Using Gamepads
--------------
Gamepads are not currently supported in this demo version of
Shadows of the Empire.
################################################################
USE OF THE SOFTWARE IS SUBJECT TO THE FOLLOWING LICENSE AGREE-
MENT TERMS. PLEASE READ THIS LICENSE CAREFULLY BEFORE INSTALLING
OR USING THE SOFTWARE. BY USING THE SOFTWARE, YOU ARE AGREEING
TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO
THE TERMS OF THIS LICENSE, DO NOT INSTALL OR USE THE SOFTWARE,
DELETE THE SOFTWARE AND ALL RELATED FILES FROM YOUR COMPUTER,
AND PROMPTLY RETURN THIS PACKAGE AND ITS CONTENTS TO THE PLACE
OF PURCHASE FOR REFUND OF THE AMOUNT YOU PAID.
The software, artwork, music, and other components included in
this computer program (the "Software") are the copyrighted prop-
erty of LucasArts Entertainment Company and its licensors (col-
lectively referred to as "LEC"). The Software is licensed (not
sold) to you, and LEC owns all copyright, trade secret, patent
and other proprietary rights in the Software. You may use the
Software on a single computer. You may not: (1) copy (other
than once for back-up purposes), distribute, rent, lease or
sublicense all or any portion of the Software; (2) modify or
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but only if the recipient agrees to accept the terms and cond-
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must transfer all computer programs and documentation and erase
any copies residing on computer equipment. Your license is auto-
matically terminated if you transfer the Software.
You expressly acknowledge and agree that use of the Software is
at your sole risk. The Software and any related documentation or
materials are provided "AS IS" and without warranty of any kind.
LEC EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MER-
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