MacFormat UK 121

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ˇ˛ConversationFile 2 36 1060 Meeting and Greeting 1 Mr. Clayton enters a shop and has a conversation with the clerk. 1 2 Mr. Clayton 59 Store Clerk 60 8 56 56 1 Greet the clerk. 57 57 1 Ask if the clerk speaks English. Remember to be polite. 58 58 2 Apologize and explain that you do not speak English. 59 59 1 Say that you only speak a little Spanish. 60 60 2 Tell him that it is OK. 61 61 2 Say that you understand him. 62 62 1 Tell the clerk how nervous you get when you speak Spanish. 63 63 2 Tell Mr. Clayton that you understand his Spanish very well. Meeting and Greeting 2 Roberto sees his friend, Anita, and they have a short conversation. 1 2 Roberto 61 Anita 62 6 64 64 1 Greet Anita and ask how she is. Remember, you are friends. 65 65 2 Say that you are well and say thanks. Ask about him. 66 66 1 Say that you are fine and say thanks. 67 67 1 Ask how Anita's family is. 68 68 2 Reply that your family is doing very well. 69 69 1 Tell her you'll see her later. Meeting and Greeting 3 Julia and Mateo meet, introduce family and friends and discuss Julia's vacation. 1 2 Julia 63 Mateo 64 14 70 70 1 Greet Mateo. 71 71 2 Greet Julia. 72 72 2 Ask if she has met your friend Paco. 73 73 1 Say no and tell Mateo that you have never met Paco. 74 74 2 Introduce Julia SantamarÌa to Paco. 75 75 1 Say that you are very glad to meet Paco. 76 76 1 Introduce your husband, Carlos, your daughter, Christina, and your son Miguel. 77 77 2 Ask Julia and her family how long they are staying there. 78 78 1 Respond with "for several weeks". 79 79 2 Ask Julia and her family if they will be going home. 80 80 1 Say yes. 81 81 2 Say that it was good to see them. 82 82 2 Say bye. 83 83 1 Say bye. Taking a Taxi 1 Mrs. Caldwell takes a taxi to the airport. 1 2 Mrs. Caldwell 65 Taxi Driver 66 15 131 132 1 Hail a taxi and ask politely if the taxi is available. 133 133 2 Say yes. 134 134 1 Ask the driver to take your bag. Remember to be polite. 135 135 2 Say that you will put it in the trunk. 136 136 1 Say thanks. 137 137 1 Ask the driver to take you to the airport. 138 138 2 Ask Mrs. Caldwell which airline she needs to take. 139 139 1 Ask the driver to take you to the Lufthansa terminal. 140 140 1 Ask the driver to take the shortest way. 141 141 1 Say that you are in a hurry. 142 142 2 Say that the bridge is the quickest way. 143 143 1 Reply that's fine. 144 144 1 Tell the driver that you should have been there fifteen minutes ago. 145 145 1 Say that your flight takes off at ten o'clock. 146 146 1 Ask the driver to hurry up. Taking a Taxi 2 Mr. Powell takes a taxi to CafÈ Diagonal. 1 2 Mr. Powell 77 Taxi Driver 66 10 147 147 1 Tell the driver where you want to go (CafÈ Diagonal). Remember to be formal. 148 148 2 Ask where it is. 149 149 1 Tell him that it is on N·poles Street. 150 150 1 Tell the driver to go past the second set of traffic lights. 151 151 2 Ask Mr. Powell if you need to go straight ahead. 152 152 1 Say yes. 153 153 1 Tell the driver to turn left and take the first right. 154 154 2 Ask Mr. Powell if he is talking about that building with the large green sign. 155 155 1 Say yes. 156 156 1 Tell the driver that he can let you out at the corner. Taking a Taxi 3 Susan takes a taxi to PensiÛn Vergara. 1 2 Susan 67 Taxi Driver 66 13 157 157 1 Tell the driver where you want to go (PensiÛn Vergara). 158 158 2 Politely reply yes. 163 163 1 Say that there is the hotel. 164 164 1 Tell the driver that if he lets you out here, you can walk to the hotel. 165 165 2 Ask if she is sure. 166 166 1 Say yes. 167 167 1 Ask the driver, politely, if he has change for a five thousand peseta bill. 168 168 2 Tell her that you do not think you have any change for the bill. 169 169 1 Apologize. 170 170 1 Tell the driver that you do not have anything smaller. 171 171 1 Ask him to wait and tell him that you have three thousand pesetas and some change. 172 172 1 Ask the driver if it is enough. 173 173 2 Tell her that it is enough. At the hotel 1 Ms. Han asks questions about a hotel room. 1 2 Ms. Han 68 Front Desk Attendant 69 12 228 228 1 Greet the receptionist. Ask if a single room is available. 229 229 2 Greet Ms. Han. 230 230 2 Ask Ms. Han how long she will be staying. 231 231 1 Say, "For two weeks." 232 232 2 Say that you have a very nice single room. 233 233 1 Ask if the room has a sink. 234 234 2 Say yes. Tell Ms. Han that the bathroom is just down the hall. 235 235 1 Ask what the rate is. 236 236 2 Tell Ms. Han that the rate is 12.500 pesetas per day. 237 237 1 Ask what that includes. 238 238 2 Say that a phone and a television are in the room and breakfast is also included. 239 239 1 Say that you will take the room. At the hotel 2 Mr. Moore has a conversation with the Front Desk Attendant about his reservation and the hotel services. 1 2 Mr. Moore 70 Front Desk Attendant 69 11 240 240 1 Greet and tell your name. (Moore) Say that you believe you reserved a room. 241 241 2 Ask when Mr. Moore made his reservation. 242 242 1 Say that you made a reservation by phone yesterday. 243 244 2 Say, "Oh yes, there you have it." Say that it's a double room with bath. 245 246 1 Say, "That is right. For ten days." 247 248 2 Ask Mr. Moore to sign the register. Ask if you can see his passport. 249 249 1 Show your passport. 250 250 1 Ask if the hotel can provide you an extra cot for your room. 251 251 2 Of course. 252 252 1 Ask if there is an extra charge. 253 253 2 Say no. At the hotel 3 Mr. Moore asks the front desk attendant for a restaurant recommendation. 1 2 Mr. Moore 70 Front Desk Attendant 69 5 254 254 1 Ask for a restaurant recommendation. 255 255 2 Say that the hotel has a good restaurant and there are cafes in the area. 256 256 1 Ask when meals are served at the hotel. 257 257 2 Show Mr. Moore a list of the dining room hours. 258 258 2 Ask Mr. Moore to leave his key when he goes out. At the hotel 4 Mrs. Moore has a conversation with the Concierge. 1 2 Mrs. Moore 71 Concierge 72 11 259 259 1 Ask the Concierge if he can order some opera tickets. 260 260 2 Say that you can order them for her. 261 261 1 Say politely that you need two tickets to tomorrow night's show at El Liceo. 262 262 2 Tell her that it may be hard but you will try. 263 263 1 Ask how you can get to the hairdresser. 264 264 2 Right there, just past the stairway in the lobby. 265 265 2 Tell her that there is also a gift shop. 266 266 1 Ask the Concierge to send a newspaper and some ice up to your room. Remember to be polite. 267 267 2 Say yes of course and ask if she needs something else. 268 268 1 Ask if you can have a wake-up call at six o'clock tomorrow morning. Remember to be polite. 269 269 2 Say that you would be glad to. Going to the Bank 1 Mr. Martinez asks about the exchange rate and Travelers Checks at a bank. 3 2 Mr. Martinez 73 Teller 74 14 333 334 1 Greet the teller and tell him that you would like to exchange some American dollars to Spanish pesetas. 335 335 2 Say "Yes of course," and ask politely how much money Mr. Martinez wants to exchange. 336 336 1 Say that you have $150 in American dollars. 337 337 2 Ask if Mr. Martinez wants to exchange the full amount. Remember to be polite. 338 339 1 Say "Yes, please," and ask about today's exchange rate. 340 340 2 One dollar is equal to one hundred forty two pesetas. 341 342 1 Say that it is okay, and explain that you also have some Traveler's Checks. 343 343 2 Ask politely if Mr. Martinez wants to exchange them also. 344 345 1 Say "Yes, please." Add that you have $250. 346 346 2 Ask if Mr. Martinez wants to exchange $400. 347 347 1 Say yes and thanks. 348 348 1 Ask if you need to sign now. 349 350 2 Say "Yes, please," and ask Mr. Martinez politely if he has identification. 351 351 1 Say yes and show your passport. Going to the Bank 2 Mrs. Romanov tells the bank teller that she has lost her Travelers Checks. 1 2 Mrs. Romanov 75 Teller 74 11 352 352 1 Greet the teller and ask politely if the teller can help you. 353 353 2 Say yes and ask what her problem is. 354 354 1 Say that you have lost your Travelers Checks. 355 355 2 Ask how much they are worth. 356 356 1 Say that your checks were worth more than $500. 357 357 2 Ask if she thinks they were stolen. 358 358 1 Say no. Tell the teller that you lost them when you were shopping this morning. 359 359 2 Ask if Mrs. Romanov has a list of the numbers. 360 360 1 Say that you have it here. 361 361 2 Ask Mrs. Romanov politely to sit down while you go over the numbers. 362 362 1 Say thanks. Going to the Bank 3 Marie asks questions about the ATM, transaction charges, and cashier's checks. 1 2 Marie 76 Teller 74 10 363 363 1 Ask if you can use your credit card in the ATM. 364 364 2 Say that she can. Tell her that she can also use her bank ATM card. Remember to be polite. 365 365 1 Ask about the transaction charge. 366 366 2 Show her a list of the charges. 367 367 1 Ask if you can cash a cashier's check from your bank in Boston. 368 368 2 Say yes and ask if she has endorsed it. 369 369 1 Say no. 370 370 1 Say that you will sign it right now. 371 371 1 Ask if you can purchase Travelers Checks here. 372 372 2 Say, "Yes, of course." Buying Tickets 1 Mr. O'Brien has a conversation with the Travel Agent to purchase a ticket. 1 2 Mr. O'Brien 82 Travel Agent 83 13 412 412 1 Say that you would like to go to Ibiza next month. 413 413 2 Ask politely how long Mr. O'Brien wants to stay there. 414 414 1 Say, "About three weeks." 415 415 2 Say, "Let's see." 416 416 2 Say that if Mr. O'Brien can travel on a weekday, 417 417 2 Tell Mr. O'Brien that you can get him a round-trip ticket to Ibiza for 250.000 pesetas. 418 418 1 Tell him that it is very expensive. 419 419 2 Say that is the peak tourist season. 421 421 1 Ask politely if there is anything cheaper. 422 422 2 Ask if Mr. O'Brien wants to leave on two day's notice. Remember to be polite. 423 423 1 Say that you can do that. 424 424 2 Tell Mr. O'Brien that Iberia is offering a one-way flight for only 100.000 pesetas. 425 426 1 Say that sounds good and that you'll take that. Buying Tickets 2 Mrs. Grady has a conversation with the Ticket Agent to purchase a flight ticket. 1 2 Mrs. Grady 84 Ticket Agent 85 11 437 437 1 Politely say that you need to purchase a ticket for the next flight to Madrid. 438 438 2 Tell her that the next flight would be flight number 1517, leaving at 10:45. 439 439 1 Say, "Yes, that's okay." 440 440 2 Ask, "Coach or first-class?" 441 441 1 Ask for coach. 442 442 1 Ask if you can have a window seat. 443 443 2 Apologize and tell her that there are no window seats left. 444 444 2 Tell her that you can give her an aisle seat. 445 445 1 Say thanks. 446 446 1 Ask the Agent if you need to go through security. 447 447 2 Say yes. Tell her that she needs to go through that door to the right. Remember to be formal. Buying Tickets 3 Mrs. Grady checks in her bags and buys flight insurance. 1 2 Mrs. Grady 84 Ticket Agent 85 9 448 448 1 Say, "Here are my bags." 449 449 2 Politely ask her to put them on the scale. 450 450 1 Ask if they are over the weight limit. 451 451 2 Say no and tell her that they are fine. 452 452 1 Ask the Agent where you can buy flight insurance. 453 453 2 Tell her that there are several machines around the corner to the left. 454 454 1 Ask what that is. 455 456 2 Tell her that is her boarding pass and to go to gate number five. 457 457 1 Say thanks. Buying Tickets 4 Mrs. Lucarelli has a conversation with the Ticket Seller about buying a ticket. 1 2 Mrs. Lucarelli 86 Ticket seller 87 11 458 458 1 Say that you would like two tickets for LeÛn. 459 459 2 Ask, "Coach or sleeping car?" 460 460 1 Ask for a sleeping car. 461 461 2 Tell her that the train leaves from that station promptly at five o'clock. 462 462 1 Ask the Ticket Seller if the train has a dining car. 463 463 2 Say, "Of course." 464 464 2 Say that there is also a lounge. 465 465 1 Ask the Ticket Seller if this train goes straight through or do you have to change at Madrid. 466 466 2 Tell Mrs. Lucarelli that it goes straight through. 467 467 1 Ask if someone can help with your bags. 468 468 2 Say that the porters are on the platform. Asking Directions/Time 1 Mr. Benedict asks a woman for directions. 1 2 Mr. Benedict 88 Woman 89 9 542 542 1 Say "Excuse me." Tell her that you are lost. 543 543 2 Ask where Mr. Benedict wants to go. 544 544 1 Say that you are looking for Cardenal Cisneros Avenue. 545 545 2 Tell him to take a right at the next intersection. Remember to be polite. 546 546 1 Ask if the art museum is far from there. 547 547 2 Tell him that it is on MarÌa Cristina Avenue. 548 548 2 Tell him just to go over the bridge and take the second right. Remember to be polite. 549 549 1 Ask, "Then what?" 550 550 2 While continuing to be formal, tell him to park his car and follow the signs. Asking Directions/Time 2 Mrs. Silver asks a woman for directions. 1 2 Mrs. Silver 90 Woman 89 5 551 551 1 Say, "Pardon me." 552 552 1 Ask if there is a service station around there. 553 553 2 Tell Mrs. Silver politely to keep going about three kilometers and say that it is on the right. 554 554 1 Ask if it would be open that late at night. 555 555 2 Say, "Yes, it should be open." Asking Directions/Time 3 Roberta gets turned around. 1 2 Roberta 91 Woman 89 4 556 556 1 Say, "Pardon me." Ask if she knows how to get to the Grand Hotel. 557 557 2 Tell her that she is going the wrong way. 558 558 1 Ask if you can make a U-turn here. 559 559 2 Say that it is better to go to the traffic circle and that it is straight ahead. Asking Directions/Time 4 Maurice and Stephanie have a short conversation about time. 1 2 Maurice 93 Stephanie 78 5 567 567 1 Ask what time it is. 568 568 2 Say that it is noon. 569 569 1 Say, "Really?" 570 570 1 Say that you thought it was about 11:30. 571 571 2 Tell him that his watch is slow. Asking Directions/Time 5 Shirley and Charles talk about what time they will go to the movie. 1 2 Shirley 94 Charles 95 5 572 572 1 Ask what time the movie starts. 573 573 2 Tell her what time the movie starts. (around 8:30) 574 574 1 Tell Charles that you do not want to be late. 575 575 1 Suggest that you leave at 7:45. 576 576 2 Say that you think 7:30 would be better. Shopping 1 Pauline has a conversation with the Store Clerk to buy a gold chain and earrings. 1 2 Pauline 96 Store Clerk 60 13 668 668 1 Greet the Store Clerk. 669 669 2 Ask if you can help her. 670 670 1 Tell the Store Clerk that you saw something in the window. 671 672 2 Say, "Here?" Ask if it's this gold chain. 673 674 1 Say yes and ask how much it is. 675 675 2 Say that it is 70.000 pesetas. 676 677 1 Say that it is lovely and tell the Store Clerk that you will take it. 678 678 2 Ask if there will be anything else. Remember to be formal. 679 679 1 Say that you like those earrings. 680 680 2 Ask politely if Pauline wants to see them. 681 682 1 Say yes please and ask how much they are. 683 683 2 Say that they are quite elegant. 684 684 2 Say that they cost only 100.000 pesetas. Shopping 2 Barry has a conversation with the Store Clerk to buy some film and batteries. 1 2 Barry 97 Clerk 60 15 693 693 1 Say that you would like to buy some film. 694 694 2 Ask, "Print or slide film?" 695 695 1 Ask for color print film, thirty-six exposures. 696 696 2 Ask what type of DIN he wants. 697 697 1 Ask if the Store Clerk means ASA. Remember to be polite. 698 698 1 Say, "Let's see." Tell the Clerk that the ASA would be four hundred. 699 699 2 Tell him that you have Kodak, Fuji, Konica... 700 700 1 Ask for Kodak. 701 701 2 Ask if that is all. 702 702 1 Say that you also need some batteries. 703 703 2 Ask politely what kind of camera he has. 704 704 1 Say, "Here, take a look." 705 705 2 Tell him that it takes two of these batteries. 706 706 1 Say thanks. 707 707 2 Say, "Here is your receipt." Shopping 3 Bart buys a clock. 1 2 Clerk 69 Bart 98 13 711 712 1 Greet Bart and ask if you can help him. 713 713 2 Say that you are just looking. Say thanks. 714 714 1 Say, "Of course." Ask him to take his time. 715 715 2 Say that you would like to buy a clock. 716 716 1 Tell him that you have several over there. 717 717 2 Ask what type the Clerk would recommend. Remember to be polite. 718 718 1 Say that this one is the best. 719 719 2 Ask if it is reliable. 720 720 1 Say, "Of course." 721 721 1 Tell him that it comes with a guarantee. 722 722 2 Ask if you can bring it back for a refund if you are not satisfied with it. 723 723 1 Say yes and ask politely if he wants to buy it. 724 724 2 Say, "Yes please." Restaurants 1 The Waitress takes an order from Mrs. Jacobson. 1 2 Mrs. Jacobson 99 Waitress 100 7 810 810 1 Greet the waitress. 811 811 2 Greet the customer. 812 812 2 Ask politely if Mrs. Jacobson wants to have some coffee now. 813 813 1 Say, "No thank you." 814 814 1 Say that you prefer tea and also orange juice. 815 815 2 Tell Mrs. Jacobson that you have rolls, and you also have pastries, brioche and tarts. 816 816 1 Ask for her to bring two pastries and one brioche. Restaurants 2 Mr. Baker has a conversation with the waiter to order food. 1 2 Waiter 102 Mr. Baker 101 16 818 818 1 Ask Mr. Baker how you can help him. 819 819 2 Say that you see "anguila." 820 820 2 Ask what it is. 821 821 1 Tell him that it is eel. 824 824 2 Ask what the "filete de buey" is. 825 825 1 Tell him that is grilled steak. 826 827 2 Say that is good and you will have that. 828 828 1 Ask politely if Mr. Baker wants to have an aperitif. 829 829 2 Ask politely for some sherry. 830 830 2 Tell the Waiter that you would also like a green salad with the meal, and a half- bottle of Rioja wine. 831 831 2 Say, "Or maybe the house wine." 832 832 1 Say that the house wine is very good. 833 833 1 Ask if Mr. Baker wants to order dessert. Remember to be polite. 834 834 2 Say that you would like the orange flan. 835 835 1 Ask politely if he wants to have coffee. 836 837 2 Say, "Yes, thank you." and ask for the check. Restaurants 3 Mr. Caldwell has a conversation with the Waiter at a restaurant. 1 2 Mr. Caldwell 103 Waiter 102 12 838 838 1 Ask what they recommend. 839 839 2 Tell Mr. Caldwell that your special this evening is mussels, fresh from the sea. 840 840 1 Tell him that sounds good. 841 841 1 Ask how they are prepared. 842 842 2 Reply, "Steamed or fried." 843 843 1 Ask for steamed with melted butter. 844 844 2 Ask if Mr. Caldwell wants to have a salad. Remember to be polite. 845 845 2 Say that you have a very nice cooked vegetable salad. 846 846 1 Say no. Say that you would rather have a salad of lettuce and tomatoes. 847 847 2 Ask if he enjoyed his dinner. 848 848 1 Say that it was wonderful. 849 849 1 Ask if you can pay with your credit card. Polite Conversation 1 Mrs. O'Brien and a man have a short conversation at a bus stop. 1 2 Mrs. O'Brien 104 Man 105 9 918 918 1 Ask if he is waiting for the bus. 919 919 2 Say yes. Tell her that it is about twenty minutes late. 920 920 1 Ask if he can tell you where the restrooms are. Remember to be polite. 921 921 2 Say, "Over there, around the corner to the left." 922 922 1 Ask if this is your bus. 923 923 2 Say yes. Tell her that it is ready to leave soon. 924 924 1 Ask politely if he can help you with this. 925 925 2 Say sure. 926 926 1 Say, "Thank you very much." Polite Conversation 2 Mr. Hopkins asks a stranger where he can get his morning coffee. 1 3 Mr. Hopkins 106 Man 105 Barman 113 10 927 927 1 Ask where you can get a cup of coffee. 928 928 2 Say that the bar is over there. 929 929 1 Ask politely if you can have a cup of coffee. 930 930 3 Ask, "Espresso or coffee with cream?" 931 931 1 Ask for Espresso. 932 932 1 Say, "No sugar." 933 933 3 Ask if that is all. 934 934 1 Tell him that you will have one of those rolls. Remember to be polite. 935 935 1 Ask politely if he sells newspapers. 936 936 3 Tell him that there is a newsstand near the stairway. Polite Conversation 3 Ms. Keegan asks what time it is and when the movie starts. 1 2 Ms. Keegan 107 Woman 89 13 937 937 1 Say, "Excuse me." Ask if she can tell you what time it is. Remember to be polite. 938 938 2 Say that it is 8:55. 939 939 1 Ask what time the next showing of this movie starts. 940 940 2 Say that you think it is at 9:15. 941 941 1 Ask politely if she saw it. 942 942 2 Say yes. 943 943 1 Ask her how it was. 944 944 2 Say that it was all right. 945 945 2 Say that you would recommend the other one that is showing. 946 946 1 Ask politely if she knows what time that starts. 947 947 2 Say, "At 9:45." 948 948 1 Say, "Thank you very much." 949 949 2 Say, "You're welcome." Polite Conversation 4 Mrs. Garner has a conversation with a man about restaurants. 1 2 Mrs. Garner 108 Man 105 14 950 950 1 Say, "Excuse me, please." 951 951 2 Say yes. 952 952 1 Ask politely if he can recommend a good restaurant in this area. 953 953 2 Say, "Well." Tell her that she can try "El MesÛn del Arzobispo." Remember to be polite. 954 954 1 Say that you went there last night. 955 955 1 Say that it was a little expensive. 956 956 2 Politely tell her to go to "El PorrÛn." 957 957 2 Say that they have local cuisine, pizza and great desserts. 958 958 1 Ask where it is. 959 959 2 Tell her to go down this street. 960 960 2 Tell her to turn right at the light and walk two blocks. 961 961 2 Tell her that she will see it on her left. 962 962 1 Tell him that he has been very helpful. Remember to be polite. 963 963 2 Say you were happy to help her. Emergencies 1 Mrs. Amadeo asks the Operator for help. 1 2 Mrs. Amadeo 109 Operator 80 10 1020 1020 1 Call the Operator and tell the operator that this is an emergency. 1021 1021 1 Tell the Operator that you need an ambulance. 1022 1022 2 Ask her name and address. Remember to be polite. 1023 1023 1 Tell the Operator your name (June Amadeo) and the room number and the name of the hotel that you are staying at (room number 112 at the Hotel Princesa). 1024 1024 2 Ask what her problem is. 1025 1025 1 Say that you think your husband has had a heart attack. 1026 1026 2 Tell Mrs. Amadeo that an ambulance and medical crew are on the way. 1027 1027 1 Ask politely to hurry. 1028 1028 2 Tell her not to worry. 1029 1029 2 Tell her that they will be there soon. Emergencies 2 Mrs. Amadeo has a conversation with the Paramedic about her husband's condition. 1 2 Mrs. Amadeo 109 Paramedic 110 9 1030 1030 1 Say, "Thank you for coming so quickly." 1031 1031 2 Ask what happened. 1032 1032 1 Tell the Paramedic that your husband had a pain in his chest and then fainted. 1033 1033 2 Tell Mrs. Amadeo that he will be all right. 1034 1034 1 Ask if he is in pain now. 1035 1035 2 Say no, and tell her that you have given him something for that. 1036 1036 2 Ask if Mrs. Amadeo wants to come with you to the hospital. Remember to be polite. 1037 1037 1 Say yes. Tell the Paramedic that you also need to call your family. 1038 1038 2 Tell her that she can do that at the hospital. Remember to be polite. Emergencies 3 Mr. Butler and a man talk about Mr. Butler's flat tire. 1 2 Man 105 Mr. Butler 111 10 1039 1039 1 Greet Mr. Butler. Ask if he is having trouble. 1040 1040 2 Say yes. Tell him that you have a flat tire. 1041 1041 2 Ask politely if he can help you. 1042 1042 1 Ask politely if Mr. Butler has a spare tire and a jack. 1043 1043 2 Say yes and tell him that it is in the trunk. 1044 1044 1 Say that you hope the tire has air in it. 1045 1045 2 Tell the man that it looks as if you ran over something sharp. 1046 1046 1 Say, "Yes, it does." 1047 1047 2 Ask where you can get it fixed. 1048 1048 1 Tell him that there is a gas station just up the road. Emergencies 4 Mrs. Carter talks with a police officer about losing her wallet. 1 2 Mrs. Carter 112 Officer 81 11 1049 1049 1 Say, "Excuse me." Tell the Officer that you have lost your wallet. 1050 1050 2 Ask Mrs. Carter where she lost it. Remember to be polite. 1051 1051 1 Tell the officer that you were sightseeing and suddenly noticed it was gone. 1052 1052 2 While being polite, ask if she thinks it was stolen. 1053 1053 1 Tell the officer that you do not know. 1054 1054 2 Say politely that Mrs. Carter will have to fill out this form. 1055 1055 2 Ask if there was much money in it. 1056 1056 1 Say no and tell him that several credit cards and your international driver's license were in it. 1057 1057 2 Ask politely if you can see her passport. 1058 1058 1 Say yes. Ask if you can use his phone. 1059 1059 2 Say, "Of course." Tell her politely to have a seat there.